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Premiere Collectibles Reviews 

14,994
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,710 reviews, reviewers had a great experience with this company. Customers frequently mention that the rare collectibles are of exceptional quality, arrive securely packaged, and include a helpful certificate of authenticity. People also deeply appreciate the smooth website navigation, highly responsive communication regarding tracking and shipping updates, and timely delivery of their special orders. However, some customers also noted that recent international shipments faced frustrating delays, with packages occasionally arriving weeks past the expected release dates. A few reviewers additionally experienced unfortunate issues with damaged merchandise, missing items from their orders, or discovering that autographs featured sticker signatures instead of direct inscriptions.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive in great condition and are... See more

Delivery service

Reviewers express mixed feelings about delivery_service, as experiences vary significantly between customers.... See more

Order

People report ambiguous experiences with order processing, marked by starkly contrasting customer feedback.... See more

Quality

Consumers find quality to be positive, highlighting that books often arrive in superb shape and excellent... See more

Service

Customers had positive experiences with service, consistently praising the professional staff, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more

Company replied

Rated 4 out of 5 stars

The book is in great shape. I was unsure of whether or not Dr. Jill Biden actually signed it because the signature was made on a little card stuck to the inside cover and not the book itself. I woul... See more

Company replied

Rated 5 out of 5 stars

Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs... See more

Company replied



Company details

  1. Collectibles Store
  2. Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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4.1

All reviews

(14,994)

2,686 reviews in the last 12 months

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Rated 5 out of 5 stars

The book was delivered in a timely…

The book was delivered in a timely fashion and was undamaged.

8 August 2026
Unprompted review
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Reply from Premiere Collectibles

We're so happy to hear your book arrived safely and on time! We appreciate your positive feedback. Looking forward to serving you again!

Rated 2 out of 5 stars

Long wait times and no customer…

Long wait times and no customer support.
I prepaid for a signed book months in advance. The release date for the book came and went, and after 4 weeks of waiting I tried to inquire about the status through both an email and the Live Chat. Did not get a response to either one. About 5 weeks after the publication date, the item finally arrived. The lack of communication and wait time were unacceptable.

10 July 2026
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Reply from Premiere Collectibles

Thank you for taking the time to share your experience. We sincerely apologize for the extended wait and, especially, for the lack of communication while you were waiting for your signed book to arrive.

We understand how frustrating it is to have a release date pass and then not receive a timely response when reaching out for an update. While delays can occasionally occur with pre-order items, we recognize that we need to do a better job keeping customers informed when timelines change.

We’re glad the book ultimately arrived, but we understand that the experience leading up to its arrival fell short of the level of service we strive to provide. We truly appreciate your patience and feedback, and we’ll be using it to improve our communication and customer support moving forward - someone will be reaching out to learn more about your experience!

Rated 5 out of 5 stars

Excellent communication

Great order confirmation and shipping communication! My book arrived when they said it would in perfect condition with a certificate of authenticity guaranteeing the autographed copy is real. I would definitely order again from Premier Collectibles with trust and confidence!

6 August 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience. We look forward to serving you again!

Rated 1 out of 5 stars

Terrible terrible service

Terrible terrible service. Easily one of the worst customer experiences I’ve ever had in my life. Took forever for my order to ship bc of illogical ordering policies (if one item in an order of 6 is pre order, yet everything else is in stock, the order doesn’t ship until the pre order item is released). Then once I got it, items were missing, had to get them reordered, then one item was on back order. Not to mention some of the quality of the signatures were quite poor (e.g., fading). (6) months since placing my order and still don’t have all of the items as of today (8/7/2026). Now trying to cancel the one unfulfilled item, as it’s been a week since PC CS said the issue was elevated, yet no updates.

8 July 2026
Rated 5 out of 5 stars

Great service

Clear communication and shipping updates

1 July 2026
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Reply from Premiere Collectibles

We're so glad to hear that you had such a great experience! We always strive to keep our customers informed every step of the way. We look forward to serving you again!

Rated 5 out of 5 stars

Had an issue with one of my purchases…

Had an issue with one of my purchases and they took care of it immediately. Great customer service. will buy from them again. In fact i already did!!

10 July 2026
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Reply from Premiere Collectibles

We're so happy to hear that we were able to resolve your purchase issue immediately and that you had such a positive experience with our customer service! It's wonderful to know that you've already placed another order with us. We truly appreciate your continued support! Thank you for your review!

Rated 5 out of 5 stars

Scr3aming Life by Kim Thayil was…

Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs got me excited and will be past down to family. A bonus best in my music collection. LoudLove ♡

10 July 2026
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Reply from Premiere Collectibles

We are absolutely thrilled to hear how much you enjoyed "Scr3aming Life" and the insights Kim Thayil shared! It's wonderful that you found it so informative and that the autographs will become cherished family heirlooms. We love that it's a prized part of your music collection! 🤘

Rated 5 out of 5 stars

Rob M

As the book was released I had it within a week I've bout a few books. Never a problem it arrives safe and sound well packed I highly recommend your book needs from premier collectables. Excellent company

9 July 2026
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Reply from Premiere Collectibles

We are so glad to hear you always have a great experience! It means a lot to us that you recommend our services for book needs. Thank you for your kind words and continued support!

Rated 5 out of 5 stars

Awesome service!

Awesome service!! Fast delivery and well packaged. Arrived in the UK safe and sound. Pleasure to deal with and highly recommended. Very happy, thank you.

30 June 2026
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Reply from Premiere Collectibles

We're absolutely thrilled to hear you had such a positive experience! It's wonderful to know your order arrived safely and quickly in the UK! Thank you for your kind words and high recommendation!

Rated 4 out of 5 stars

I had a good experience at this…

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim department and it was all handle super fast and easy. I would definitely buy again from them at the request they ship in a bit bigger of a box so it does damage the product but the is an honest accident.

24 June 2026
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Reply from Premiere Collectibles

We are so glad to hear you had a good experience with us, despite the initial issue with your Ghostface Funko. We appreciate you bringing the packaging concern to our attention. We are always looking for ways to improve our shipping process to ensure products arrive in perfect condition. We look forward to serving you again. Thank you for your review!

Rated 5 out of 5 stars

I received Kim Tayil's signed book very…

I received Kim Tayil's signed book very quickly and without any problem unlike others who bought it elsewhere 🖤

1 July 2026
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Reply from Premiere Collectibles

We're so glad to hear that your signed book arrived quickly and without any issues! It's wonderful to know you had such a smooth experience. Thank you for your review!

Rated 5 out of 5 stars

Excellent Experience

My item was a preorder and they were clear and exact with an expectation of delivery. Communication with Premier Collectibles was easy, informational, professional and courteous. I would complete another transaction with this company absolutely.

9 July 2026
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Reply from Premiere Collectibles

Thank you so much for your wonderful review! We're thrilled to hear that your preorder experience was so great. We truly appreciate your kind words and look forward to serving you again soon - thank you for your review!

Rated 4 out of 5 stars

Would prefer a signed page

Would prefer a signed page, to a sticker.

1 July 2026
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Reply from Premiere Collectibles

Thank you for your review and for your support! We're glad to hear you enjoyed your purchase.

We appreciate you sharing your preference for a signature directly on the book rather than a signed book plate. While signed book plates are a common format for collectible editions and feature an authentic signature, we understand why some collectors prefer an autograph on the page itself.

Thank you again for your feedback. We truly appreciate your support and hope to have the opportunity to serve you again in the future!

Rated 3 out of 5 stars

Very poor communication

Very poor communication. There was no reason given why it took so long for the item to ship, and then a very long arrival date.

1 July 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback! We’re sorry to hear that the communication surrounding your order did not meet your expectations. We understand how frustrating it can be to wait for an item without clear updates regarding the shipping timeline.

We’re always working to improve our communication and provide more timely, transparent updates when delays occur. We appreciate your patience and your feedback, as it helps us identify areas where we can do better.

Rated 5 out of 5 stars

PC always has great books and their…

PC always has great books and their service and packaging are excellent.

1 July 2026
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Reply from Premiere Collectibles

We're so glad to hear you consistently find great books with us and that our service and packaging meet your expectations! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Great job!

The book was exactly as advertised and arrived in a timely manner.

1 July 2026
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Reply from Premiere Collectibles

We're so glad to hear that your book arrived exactly as advertised and in a timely manner! Thank you for sharing your positive experience with us. We truly appreciate your support! 📚✨

Rated 5 out of 5 stars

Outstanding company

Outstanding company. Good people. Unique products. We’ve been customers for years. ⭐️⭐️⭐️⭐️⭐️

8 May 2026
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Reply from Premiere Collectibles

Thank you so much for your review! We are so happy to hear you have had such great experiences with us - thank you for your continued support!

Rated 3 out of 5 stars

Very slow dispatch/shipping times

Very slow dispatch/shipping times. Seems to be an issue. Probably won’t purchase from them again.

7 July 2026
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Reply from Premiere Collectibles

Thank you for your feedback. We’re sorry for the longer-than-expected wait for your order. We understand how frustrating it can be when a pre-order takes longer than anticipated!

We’re continuing to work on improving communication around pre-order status and updated shipping timelines. We appreciate your patience and hope we have the opportunity to provide you with a better experience in the future.

Rated 5 out of 5 stars

I received my vinyl thank you!

I received my signed vinyl! Premier collectibles cares about their customers and strives for our appreciation and happiness! Thank you premier collectibles im a happy customer! I will definitely keep doing business with y'all!

28 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback. We’re very sorry to hear that your signed vinyl arrived with a crease, especially given the collectible nature of the item. We completely understand how disappointing this must have been after looking forward to receiving it.

We take the condition of our collectibles very seriously, and we’re disappointed that this item did not arrive in the condition you expected. We’ll be reaching out to you directly so we can work toward making this right.

We appreciate you bringing this to our attention and hope we can restore your confidence in Premiere Collectibles.

Rated 3 out of 5 stars

The autograph was rushed and just awful…

The autograph was rushed and just awful
Was not clear that it would take 5 months to deliver

1 July 2026
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Reply from Premiere Collectibles

Thank you for taking the time to share your feedback. We're sorry to hear that the autograph and delivery timeline did not meet your expectations.

We understand how disappointing it can be to wait several months for a collectible and then feel that the signature wasn't what you had hoped for. We also recognize the importance of setting clear expectations regarding pre-order timelines and appreciate your comments.

Your feedback is valuable to us, and we'll use it as we continue working to improve both our communication and the overall customer experience.

Thank you for your support, and we appreciate you giving us the opportunity to improve!

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