Premier Champagne Reviews 329

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive quickly and in excellent condition. Many people appreciate the wide and unique selection of products, particularly the variety of Champagnes available, making it easy to find something they enjoy or to gift. The ordering process is frequently highlighted as user-friendly and straightforward, contributing to a smooth overall experience. However, some customers also noted issues with delivery, describing it as slow or problematic in certain instances, and a few were not entirely satisfied with the overall gift-sending experience due to these delivery concerns.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast shipping and... See more

Product

Reviewers highlight positive aspects of the product, consistently praising the excellent selection of... See more

Order

Customers had positive experiences with the ordering process. Many reviewers found the website user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, I think this store has cracked the code to making shopping fun again. Their website is so user-friendly that even my technologically challenged cousin managed to place an order without calli... See more

Rated 5 out of 5 stars

The web site is very well designed, and the business responded within a day to some emailed questions. We like half bottles and were attracted by the big selection. Since I'm in the region, I was able... See more

Rated 5 out of 5 stars

The champagne we get from you is always excellent. We had trouble receiving the package in 2024 and gave it another try this year and went very, very smoothly. This doesn't remotely relate to the comp... See more

Rated 5 out of 5 stars

I love your assortment! I can always find something I want to try. A few of them have become our new favorites! Shipping is quick and I appreciate knowing the status of my order. I also appreciate y... See more


Company details

  1. Wine Store
  2. Food Products Supplier

Information provided by various external sources

Buy Champagne online at Premier Champagne. Whether shopping for yourself or looking for a gift, Premier Champagne is the place to go.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Honestly

Honestly, I think this store has cracked the code to making shopping fun again. Their website is so user-friendly that even my technologically challenged cousin managed to place an order without calling me for help. The delivery was faster than my cat’s nap time, and everything arrived in perfect condition — no broken bits or missing pieces. If only all online shopping could be this entertaining!

13 May 2025
Unprompted review
Rated 1 out of 5 stars

I ordered for a client and it did not…

I ordered for a client and it did not come in town. I tried to call your 855 # and it did not work last week. When you spend this kind of money on a nice bottle of champagne, you expect first class delivery. Unfortunately, I was extremely disappointed and went a different route for my client.

26 March 2025
Premier Champagne logo

Reply from Premier Champagne

We are sorry to hear you are upset Rod. Our phone lines are closed outside of office hours. You are free to call us back when we are open or to leave a voicemail. UPS lost the package and we tried to work with you to resolve this and in the end we refunded you fully as you requested. It seems like you were determined to be dissatisfied.

Rated 1 out of 5 stars

Bottle didn’t arrive at destination

Bottle didn’t arrive at destination

4 March 2025
Premier Champagne logo

Reply from Premier Champagne

UPS tried to deliver the package (3 times!) before returning to sender. All packages require an adult signature and this is made clear on checkout. We also provide email alerts when the product has shipped.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, last minute NYE order and they came through flawlessly! Will definitely order again, in fact, I am going to place another order now.

27 December 2024

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