I love your assortment! I can always find something I want to try. A few of them have become our new favorites! Shipping is quick and I appreciate knowing the status of my order. I also appreciate y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They always have a selection of Champagne in large bottle formats. Wonderful for family celebrations. Shipping works smoothly.
The web site is very well designed, and the business responded within a day to some emailed questions. We like half bottles and were attracted by the big selection. Since I'm in the region, I was able... See more
The champagne we get from you is always excellent. We had trouble receiving the package in 2024 and gave it another try this year and went very, very smoothly. This doesn't remotely relate to the comp... See more
Company details
Information provided by various external sources
Buy Champagne online at Premier Champagne. Whether shopping for yourself or looking for a gift, Premier Champagne is the place to go.
Contact info
94541, Hayward, CA
- 855-854-4685
- sales@premierchampagne.com
- premierchampagne.com
4.7
Excellent
330 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my first order with Premier
This is my first order with Premier. It was easy to find what I was looking for, easy to order and the order was perfect when it arrived.
5 January 2022
Everything was handled very…
Everything was handled very professional and product arrived in a timely matter.Very much satisfied
31 December 2021
This is my first time ordering from…
This is my first time ordering from Premier Champagne and I'm impressed. Bottles arrived on time and in good condition. I will be ordering against. Thanks
7 December 2021
Reply from Premier Champagne
The package was delivered 2 days after this review was left and well within the quoted time frame of 5-8 business days. Delivery was after 5 business days. This shipment couldn't have been more on time than it was.
GLS has claimed multiple times that…
GLS has claimed multiple times that they have attempted delivery despite our property having 24/7 surveillance with no sign of anyone approaching our door with our package. While I understand this is a shipping issue with GLS, your company choose to work with them and is a sole reflection of your own internal decision making. Extremely disappointed
2 December 2021
Reply from Premier Champagne
We are sorry to hear this and we are currently reviewing our partnership with GLS. We trust them to do the job we pay them for, and while we understand they are busy at this time of year, this service is completely unacceptable.
I wholeheartedly recommend this webstore!!!
I made my first purchase from your wonderful company. You had just what I was looking for when I could not find it anywhere else in the USA. My only other option was to order from Europe. I am so happy to find your website and talk to your great customer service. Thanks again.
Have wonderful holidays as mine will be thanks to you!
1 December 2021
I couldn’t find what I needed at any of…
I couldn’t find what I needed at any of our local stores. Found Premier Champagne online and was happily surprised with selection and email communication of my order. The bottles came packaged perfectly and on time.
9 November 2021
quality product easy to order and…
quality product easy to order and quickly delivered
6 November 2021
Great Service !
I am very impressed! Excellent and reliable service!
Thank you so much !!!
5 November 2021
I paid for 2 day shipping an I did not…
I paid for 2 day shipping an I did not get 2 day shipping service.
5 November 2021
Reply from Premier Champagne
Tony, we took a look at your order which shipped with:
'UPS 2nd Day Air (2 Business Days if placed before 12PM PT)'
You placed the order on a Thursday and it was delivered on the following Monday. I.e. 2 business days. Therefore the product was on time, not a day early or late. We wish you would have come to us first before leaving a one star review as you appear to be a regular customer of ours.
Terrible Delivery Process
The delivery process via GLS was completely broken. No delivery attempt on promised date. Called GLS reviewed delivery location, direction etc. for next day delivery. After being promised delivery that day and second no show called back and was advised the package was never placed on truck for delivery. Asked to pick up the package and it could not be located. As result our champagne ordered for special event missed the event. Call Premier Champagne never got a call back. All in all mediocre customer service.
4 November 2021
Great company
Great company - so easy to buy from - great communication and ordering process!
3 November 2021
I place orders online almost daily and…
I place orders online almost daily and Premier Champagne was the best experience I've had. The ordering process was easy and quick and I had my order within just a couple of days (ordered late Friday and it was delivered the following Tuesday. Plus, they ship via UPS, which is the most dependable delivery company out there. Will definitely be placing more orders in the future and HIGHLY recommend!
1 November 2021
Excellent service
Excellent service, very fast delivery time and personalized treatment for each order, it is very satisfying to do business with companies like this. Highly recommended. Thanks A+++
26 October 2021
Excelent Costumer Services
Excelent Costumer Services, Quick delivery and Very Quick Response.
24 October 2021
No hitches in ordering
No hitches in ordering. Prompt delivery. What else can one ask for?
23 October 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.