Premier Business Class Reviews 

40
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ely is very attentive to booking the right flights with the proper connections. Traveling around the world these days is not easy and it's great to have a compentent agent to help make booking flight... See more

Rated 5 out of 5 stars

Travel is stressful enough as it is! However, when you work with Ely, you really feel like you have someone in your corner helping you to navigate all of the details. Ely has booked multiple trips fo... See more

Rated 5 out of 5 stars

I've worked with Ely before and this past week I traveled to Poland with my whole family. Ely's preparation and advice turned out to be excellent. All flight arrangements were perfect! Unfortunat... See more

Rated 3 out of 5 stars

I had a flight from Bangkok to Boston ,via Dubai.. Due to the war my flight was canceled.. I received 50%,of the cost, of my ticket.. It's now been over 3 months, I'm still waiting for the other h... See more

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4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

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4.6

All reviews

(40)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Book the right connections the first time!

Ely is very attentive to booking the right flights with the proper connections. Traveling around the world these days is not easy and it's great to have a compentent agent to help make booking flights much easier and convenient. I will continue to use Ely for all my flying needs.

29 October 2026
Unprompted review
Rated 5 out of 5 stars

Travel is stressful but Ely makes it easier!

Travel is stressful enough as it is! However, when you work with Ely, you really feel like you have someone in your corner helping you to navigate all of the details. Ely has booked multiple trips for me. She has worked around crazy schedules and does her best to find the best value for me. When I had delays and flight changes, she responded to my emails immediately and tried to help. Any trip I plan, I will start by contacting Ely.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended service....

I have used Ely for some years now and have found her always able to save me a little money. Always very responsive and accommodating. My go to source for tickets whenever I fly international.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Don't book your airfare until you talk to Ely first!

I always use Ely to book my business class trips around the world. I travel a lot for business and personal trips including Europe and Asia. Ely has always found be the best connections at the best prices. I wouldn't think of booking my travel without using her services.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and good value service

I’ve dealt with Ely at Premier Business Class a couple of times now. Not only have I saved thousands of dollars on business class flights Australia to Europe return, but I’ve been able to collect my usual airline points. My flights have gone like clockwork, too.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Premier Business Class makes travel planning easy.

I had a great experience working with Ely from Premier Business Class. She helped me find a very good price on my airline tickets and made the entire travel planning process smooth and stress-free. She was professional, responsive, and took care of all the details, making everything easy from start to finish. I highly recommend her services and will definitely use her again for future travel.

1 July 2026
Unprompted review
Rated 3 out of 5 stars

Never received a full refund

I had a flight from Bangkok to Boston ,via Dubai..
Due to the war my flight was canceled..
I received 50%,of the cost, of my ticket..
It's now been over 3 months, I'm still waiting for the other half of my flite..
I also had to pay $4000 to book another flite home through. Japan..

9 March 2026
Unprompted review
Premier Business Class logo

Reply from Premier Business Class

Hi Mike,
We have no record of a booking under your name, and the situation you described does not appear to relate to our company. We believe this review may have been posted on the wrong business profile.
Please contact us directly if you believe this is an error, and we'll be happy to investigate further. Otherwise, we kindly ask that you remove this review and post it on the correct company's profile.
Thank you.

Rated 5 out of 5 stars

Ely was an invaluable resource

Ely was an invaluable resource in my recent trip to Italy and Paris. She was able to unlock my airline miles to help with cost - a feat I found daunting.
Her attention to details is greatly appreciated and I remain grateful for her great work!
Catherine Flannery

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Amsterdam Flight Arrangements

Prompt, considerate, well thought out responses to my trip requirements with all interactions being friendly and efficient. Follow up to any of my questions was swift. Premier Business Class did an excellent job in locating and booking a flight for this Amsterdam meeting that met all of my needs.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

We have been working with Ely for about…

We have been working with Ely for about 8 years and she has been outstanding to work with. She gets us great deals on international flights and is able to find ones that fit our schedule. Her follow up and customer service is excellent. Anytime there is a problem with a flight she contacts us immediately and takes care of things. Great job Ely, Keep up the good work.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Ely is very helpful

Ely is very helpful, prompt in answering emails, looks for the best available options.
She is always very patient even when I come up with difficult requests.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Highest praise there is!

I've worked with Ely before and this past week I traveled to Poland with my whole family. Ely's preparation and advice turned out to be excellent. All flight arrangements were perfect!
Unfortunately one of our party had to cancel her trip and Ely was there to help us get a refund and provided us with documents to submit to our travel insurance company.
Highest praise for travel services!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

We love working with Ely

We love working with Ely. She always books our business class trips. She is very professional and fast response.
We’ll be booking with her again soon for our next LAX- Europe trip.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I have recently done a round trip…

I have recently done a round trip Melbourne-Dubai-Amsterdam -Dubai-Antananarivo-Dubai-Melbourne. A complicated construction, executed flawless!
This is not the first time I come up with these challenges, but Ely always finds the best connections for the best price.
I highly recommended using this service!
Andrea P.

3 November 2025
Unprompted review

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