Preloved Tech Reviews 

496
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I stumbled across Preloved Tech whilst searching for iMac & MacBook systems. The company interact and explain every aspect of the device you are perspectively abut to purchase from the aesthe... See more

Rated 5 out of 5 stars

Fantastic seller! All items are harshly graded to give as much transparency of their condition as possible. The same are also described to as much detail as possible so that the buyer as a clear ide... See more

Rated 1 out of 5 stars

Got quoted price for my galaxy A 55 5g £121 witch was in excellent condition. Sent phone of after 4 days had to email them finally got a response saying phone had just arrived, 2 days later got an ema... See more

Rated 5 out of 5 stars

Process was more or less exactly as described. The need to do a complete factory reset came as a surprise and prompted several views of a u tube vide before getting it done. Not difficult. Asked to... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Cell Phone Store
  3. Online Marketplace
  4. Recycling Center

About Preloved Tech

Written by the company

Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;

> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles

Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;

Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.

Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.

Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.

Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.

We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.

We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.

We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.

Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

496 reviews

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4.4

All reviews

(496)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Take pictures of your phone before sending

I've always looked after my phones. Always kept them in cases and well looked after. Sent my old phone to these guys as it seemed quick and easy and they offered a good price. Received an email a few days after sending them my old phone saying the phone was in bad condition along with a picture. There is absolutely no way the phone was as badly scratched and scuffed when I sent it as the picture showed. I would 100% send the phone as poor condition or even just bin it if it was in the condition that the picture showed. Reluctantly I accepted the lower offer as there's no way I could sell the phone in the condition it was in the picture. They claimed it was damage caused by the case which is absolute rubbish. How can a phone get that scuffed and scratched from sitting in a flip style case? If you decide to take a risk with this lot then take plenty of pictures before sending your old tech off.

10 April 2024
Unprompted review
Preloved Tech logo

Reply from Preloved Tech

Hello Darren,
Thank you for your feedback on your experience. We do welcome feedback of all types so we can ensure we keep improving our service and providing the best user experience possible when using our 5-star service.

I have looked into your order and your old phone did indeed did present with some excessive wear which mean it fell into our fair grading criteria. The email we sent you to inform you of the slight downgrade in price was accompanied with detailed images highlighing the areas of wear taken by our technical team.

The regraded price was there to be accepted or rejected. We always give our customer an honest review of their device and leave it to you to say yes or no. If you had rejected the offer your device would have been sent back completely free of charge for you to try and secure a better price for it elsewhere.

On this occasion, you accepted the regraded price and this was paid immediately into your bank.

Im very sorry that on this occasion you havent felt satisfied with the service, however we are 100% transparent in the service we provide, hence 97% of our customers being extremely happy with their experiences, rating us 5/5.

Kind regards
Customer Services

Rated 5 out of 5 stars

Not a scam!!

Sent 4 iPhones, they were quickly seen to and they corresponded with prices
Happy with result I confirmed
Money in my account next day

18 March 2024
Rated 5 out of 5 stars

Easy & efficient

Easy & efficient way to get a bit of cash for old phone. It wasn’t worth much but the process worked well & I was kept informed. Thanks

18 March 2024
Rated 5 out of 5 stars

Great experience all the way through

From start to finish the website was easy to understand and use
Selling my iPad took minutes
Labels to send off arrived within days
E mail to say the product was as described and that payment would be in my account within days
Excellent service throughout. Well impressed.

8 March 2024
Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Got a very good quote for my old phone, asked for a prepaid envelope, arrived pretty quickly. Sent my old Phone of the next day and within 10 days got paid. Marvellous

5 March 2024
Rated 5 out of 5 stars

PRELOVED TECH

Contacted preloved tech via compare site they sent me prepaid envelope notified when they received notified when phone was being check and notified when payment was due and voila within 24 hrs in the bank great service 👍

22 February 2024
Unprompted review

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