Praveen Kumar - Authentic Indian Cuisine Reviews 1,775

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the food, describing it as delicious, authentic, and often superior to traditional takeaways. Many appreciate the generous portions, the use of quality ingredients, and the convenience of the delivery service, with items arriving frozen and well-packaged. However, some people were dissatisfied with specific dishes, finding them too spicy or noting issues with meat texture, such as dryness or chewiness. A few also mentioned that some curries tasted similar or that there were bones in the lamb biryani.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the delicious and authentic... See more

Quality

People report positive experiences with quality, consistently praising the food as top-notch, delicious, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received our 3 big delivery of these amazing curries. Fantastic value for money and very tasty. We have started getting these rather than local takeaways.

Rated 5 out of 5 stars

We saw your curries (newly stocked) at our local,independent superstore(Stan's St Martins). So far,we've tried three lamb(hubs) & three chicken(me).They are superb ! So much tender meat & yummy sauc... See more

Rated 5 out of 5 stars

Great tasting food.First discovered Praveen Kumar in the freezer of a farm food shop. Tried a selection of the dishes available, and loved them. Found the website and have been ordering from the ext... See more

Rated 5 out of 5 stars

It is is good to find a company who clearly use only good quality ingredients especially chicken and to find products that have an individual; rather than production line feel. A good range of pr... See more


Company details

  1. Frozen Food Store
  2. Food Manufacturer
  3. Food Producer
  4. Food Products Supplier
  5. Frozen Food Manufacturer

Written by the company

At Praveen Kumar, our Chefs make your meal by hand using the finest fresh ingredients that the UK has to offer. Once ready, your meal is frozen to seal in all the flavours and is delivered to you sustainably in a fully recyclable cardboard box


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great tasting curry’s

Great tasting curry’s, starters, breads and desserts, fast delivery, it is also great to be able to speak to a person not an automated phone system, would highly recommend.

4 June 2023
Rated 2 out of 5 stars

My delivery was late … there was two…

My delivery was late … there was two packets that had been split open and the chicken was very dry in the one that had split open The fish curry was nice it was the best curry the lamb curry had a great big bit of fat in it that should have been noticed before cooking The haggis was also nice but one of these packets was split open They promised me a few extras when I ordered again

31 May 2023
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Reply from Praveen Kumar - Authentic Indian Cuisine

Hi Marion, many thanks for your review and we are sorry to see you just left us 2 stars.
We are very sorry that your order was delayed but glad to hear that you did enjoy your curries and haggis pakora.
As promised we are happy to replace these dishes affected by the delay with our courier and will always pop in an extra dish or 2 for your troubles.
I hope we can send you some more curries very soon and perhaps earn some more stars next time!

Rated 3 out of 5 stars

Most curries are much to hot

We have been buying Praveens Curries for a long time now, unfortunately we have stopped buying now as our favourite curries are way too hot ( as other reviewers have also said on here ) when it states " medium " on the box thats what we expect, not burn your mouth off hot !

30 June 2023
Unprompted review
Praveen Kumar - Authentic Indian Cuisine logo

Reply from Praveen Kumar - Authentic Indian Cuisine

Hi Joyce - Im so sorry to hear that you have had a bad experience with some of your favourite curries being too hot and that has put you off.
We did have some chilli that was hotter than expected and some dishes were a bit hotter than normal.
We have addressed this recently and hope that you give us another try and find that medium is back to where it should be! Do drop us an email if you would like to order again and we will pop a few extras in for you!

Rated 3 out of 5 stars

Great Idea too many problems.

Have had regular orders for curries for several months and have now cancelled my subscription. Far too often the curries weren't delivered next day and have thrown car too many meals away because they had defrosted whilst it's the courier who failed to deliver PK were aware of the issues with DPD but continued to use them and being told too eat them all on the day of arrival isn't helpful. One final point PK is over fond of Chillies even the mild curries are too hot for most of my family. Great idea but poor execution.

26 May 2023
Unprompted review
Praveen Kumar - Authentic Indian Cuisine logo

Reply from Praveen Kumar - Authentic Indian Cuisine

Hi Peter - many thanks for your review and sorry to hear you had a few orders affected by delays with DPD. It is unfortunate that this has happened for you on more than 1 occasion.
We are always on hand to advise around delayed orders and our dry ice can keep things frozen for up to 48 hours.
We always offer to resend any spoiled dishes but additionally we hate seeing food go to waste so will let you know that any defrosted dishes can be safely eaten within 2 days or shared with friends or neighbours as we hate to see good food go to waste until we get a new order to you.
We did reply to your email regarding your april delivery to check all was fine to pop in the freezer but we didnt hear back from you.

Rated 2 out of 5 stars

Praveen Kumar - not what it used to be …

Praveen Kumar was incredible when we started using them last year, their Indian food was second to none as far as we were concerned. Unfortunately after some poor health we had to take a break for a few months. On re-ordering in February it was a massive disappointment. The lamb was full of fat and gristle and the level of spice in the same dishes we had before was unpleasantly hot - nothing like it was before. I cancelled our box subscription and gave this same feedback on their web site when cancelling - nobody bothered to get back to us. Perhaps they are a victim of their own success and/or have changed meat suppliers. Either way most of our last order ended up going in the bin - what a waste of money. I wouldn't have made the effort to post this if it was not for an email today asking me to!

17 February 2023
Praveen Kumar - Authentic Indian Cuisine logo

Reply from Praveen Kumar - Authentic Indian Cuisine

Hi Alan - I'm sorry to see you were not happy with your last order. We didn't see your message on the website Im afraid but we always reply to emails if you need to get in touch.
We did have a disappointing batch of lamb from our regular supplier - who is a local butcher - no downgrades or changes of suppliers We have addressed this with them and are assured of a much better cut and have now moved on from the bad batch that it looks like you had in your order. As always we do always want to put right any complaints from our customers and if you would like to order again, do drop us an email at help@praveenkumar.com and we will be more than happy to pop some replacements of the new batch lamb dishes in for you and hopefully we can lift those 2 stars a notch or 2!

Rated 5 out of 5 stars

PERFECT PRAVEEN!!!

New customer. Beautiful quisine, excellent service, great value. May my taste buds be tantalised now and evermore! Wish I'd discovered this firm years ago!

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Great food

Great food, easy to adapt menus via the website. Delivered on the day they say it will be delivered

19 April 2023
Rated 5 out of 5 stars

Love Praveen curries

Love Praveen curries - they have just the most amazing flavour - better than any British Indian Restaurant. Hand made in small batches, you never get the same curry twice, which really ads to the adventure and authenticness. Can be quite hot, but never too hot, and the flavours are outstanding. Highly recommend the paneer butter masala.

12 January 2023
Rated 5 out of 5 stars

An Indian food veteran

I have been eating Indian food for over 50 years. The food from Praveen Kumar is at the very top of my favourite list. Beats any of the local takeaways and on par with the best and priciest restaurants. Superb.

10 January 2023
Rated 3 out of 5 stars

Will be honest

Will be honest, very nice meals but I have to say still nowhere close to takeaway from local Indian restaurants. When someone gets this right they will seriously be on a winner.

10 January 2023
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Reply from Praveen Kumar - Authentic Indian Cuisine

Hi Mark - many thanks for your review - Im glad to hear you enjoyed your meals but sorry to see we only got 3 stars!! On the plus - its great you have a wonderful local takeaway (not everyone does!) Our meals really do stand up against the takeaways - in 2022 our frozen meals won takeaway of the year for central Scotland against many local Indian restaurants. By using our own restaurant chefs and recipes we aim to give customers an at home restaurant authentic dining experience - with the convenience of having meals in the freezer to cook whenever takes there fancy. I do hope we can send you some more meals very soon!

Rated 5 out of 5 stars

Better than a take away

Fantastic curries that never disappoint. We have stopped ordering take aways as they are never as good. Great service and excellent product. If there is one negative it would be no Friday or weekend delivery.

27 March 2023
Rated 4 out of 5 stars

Excellent delivery service of a varied…

Excellent delivery service of a varied & tasty selection of dishes as promised. Would like maybe more clarification as to the heat of the food as most were too hot for my palate although ideal for my partner. Although good value, at the present time of recession a minimum order value of £40 is a bit too much for me to afford just now. Hope to use your service again in the future and recommend to others.

28 December 2022

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