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Rated 5 out of 5 stars

I have ordered several bags from Pragmastyle. I enjoy each and every one of them and use them on a daily basis. The only one I don't have is the crossbody wallet bag! I plan on getting it next. I'm so... See more

Rated 2 out of 5 stars

It took weeks to get my bag. The zipper pulls are very small and difficult to manage. The bag is heavy and uncomfortable. The reviews i read prior to purchasing the bag were mostly positive and now th... See more

Rated 1 out of 5 stars

I ordered some bags almost a month ago and they still haven't arrived...I have tried on numerous occasions to get in touch with this company and so far I have been totally ignored....no answer, no ack... See more

Rated 1 out of 5 stars

Absolutely terrible quality of n the straps. I have only used this bag a few times lightly to hold my music and water bottle going to choir practice. Carried from car into church and the handles are... See more

Company details

  1. Bags and Luggage Store

Written by the company

Pragma Style's mission is to create and offer bags and accessories that are fashionable, practical, and well thought out. Our products are specifically designed for active women looking for bags and accessories that can adapt to their multiple needs and circumstances without compromising their style. Each product in our collection is the result of a thorough reflection and balance between practicality and style.


Contact info

3.1

Average

TrustScore 3 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

the bag is fine

the bag is nice, but also grommets popped off after using it for 3 days. not as sturdy as I'd hoped but still pretty good

14 September 2021
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Reply from Pragmastyle

Hello Emily
Thank you for feedback! Can yoy please attache a photo of the bag and give more explanation of the problem.

Rated 5 out of 5 stars

I really like the material the bag is…

I really like the material the bag is made out of. It’s roomy and holds everything I needed. I can’t wait for Christmas to give my daughter-in-law hers!

14 September 2021
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Reply from Pragmastyle

Hi , Renee
Thank you for the 5-stars! Hope to see you again soon!

Rated 2 out of 5 stars

FELL APART AFTER 2 hours!

Oh my goodness! Love this bag! HATE THAT I JUST GOT IT LAST WEEK AND IT IS FALLING APART!!
Please contact me. This is ridiculous! I’ve actually used it ONCE for a few hours on Friday to go to the grocery store!

12 September 2021
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Reply from Pragmastyle

Hello Kathleen
Thank you for the feedback! I am sorry for this bad experience.I assure you that we seek our customer staisfaction.Please send us a photo of the bag and suggest which solution you wish and we will just follow it.

Rated 5 out of 5 stars

This is a fantastic handbag

This is a fantastic handbag! The more compartments, the better. I love the versitilty and weight.

Please make them in summer colors like navy blue :)

11 September 2021
Unprompted review
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Reply from Pragmastyle

Hi , Gretchen
Thank you for the 5-stars! Hope to see you again soon!

Rated 1 out of 5 stars

I would really like to rate this bag…

I would really like to rate this bag but I can’t rate something I haven’t received yet.
I’ll come back when I finally get it and rate it.

10 September 2021
Unprompted review
Pragmastyle logo

Reply from Pragmastyle

Hello Sandra
Beatrice here, I wanted to reach you out on behalf of Pragma Style team to sincerely apologize.
We are experiencing high than usual demand and your order was unfortunately impacted by a delay. We can only ask for understanding, and we are doing everything we can to get your order as soon as possible. In addition, most of the courier companies are facing delays, so there are some circumstances that are out of our hands
We sent to UPS to expedite the delivery of the package. Moreover, by Monday, if a delivery time is not set, we will send you another one by 2 day delivery.
Again, I apologize for the delay and appreciate your understanding.

Regards

Rated 4 out of 5 stars

I like this bag

I like this bag, but I am not quite sure yet about all of the straps. There are a lot of choices, but they tend to get in the way just a bit. They are nice and sturdy, but that makes them a bit stiff as well. Very roomy bag, but I almost with it was about an inch wider and the outside pockets were a tad taller. Overall, really like it.

9 September 2021
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Reply from Pragmastyle

Hello Karen
Thank you for feedback! I really appreciate you bringing this issue to my attention.We are in the process of making a video showing how to convert the bag, and it will be released soon.

Rated 2 out of 5 stars

Took a long time to get a response from…

Took a long time to get a response from you folks when I noticed the shipping address was incorrect. Tried emailing several times, responding to your emails, finally, I put a comment on FB when you’re ad popped up and you responded. Not very customer friendly. I was giving the purse as a gift and I had a short window of time to get it to them thus, my urgency.

When I got the bag, I expected some instructions on how the bag can be used in several ways but all I found was a crushed postcard with icons for social media. I bought this gift for an older person who is not comfortable with websites, etc., so now, it’s up to me to show them how the bag can be used. I have watched your videos but they are not detailed enough about how the bag can be changed. Maybe you should consider written instructions?

I have no issues with the bag itself. It is sturdy and well-built. I hope my friend likes it as much as I did.

7 September 2021
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Reply from Pragmastyle

Hello Madeleine
Thank you for the feedback! I am glad you like the bag and really appreciate you bringing this issue to my attention.
We are working to increase the rate of response to customer’s inquiry. In addition, detailed instructions of how to use the bag will be available very soon.

Rated 5 out of 5 stars

This bag is practical

This bag is practical, nice big size for daily and weekend trips. I find the convertibility really helpful for different looks. The style is more casual and everyday. I bought the grey orange interior, it appears more brown and goes with most everything. Lots of pocket space for organization and strong material. Great price for value!

6 September 2021
Unprompted review
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Reply from Pragmastyle

Hi , Lisa
Thank you for the 5-stars! Hope to see you again soon!

Rated 1 out of 5 stars

I would rate the item .

I would rate the item .. ordered 3 of them and have not received them .. disappointed that I haven’t received them yet

4 September 2021
Unprompted review
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Reply from Pragmastyle

Hello Adrienne
You could have sent us an email notifying that you have not received your package.
Your tracking number is :1Z9411XRYW90642526
And according to USPS , the package has been delivered at 31/8
https://track.shiptracker.io/1Z9411XRYW90642526

Anyhow, we will issue a claim at USPS to make inquiry and get back to you soon.

Rated 4 out of 5 stars

Happy Customer :)

I would give the highest rating but I paid for expedited 2 day shipping and they refunded the money instead of getting it here on time.

However, I did receive my bag rather quickly and received excellent costumer service.

Also, I love this bag. It is perfect for a larger woman. I've never purchased a backpack that actually fit me correctly. I'm around 5'10" and it's wonderful. A lot of pockets and room for everything I need to carry. Very well made. And very lightweight which is what I was looking for. It's light even with all my stuff in it. I also love that the pockets on the outside are huge and zip up as well as the main compartment. It's got excellent, well thought out, multiple pockets for great organization. Well done Pragmastyle. I'm a very happy customer. :)

3 September 2021
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Reply from Pragmastyle

Hello Jennifer
Thank you for the 4-stars! Hope to see you again soon!. I really appreciate you bringing this issue to my attention.

Rated 5 out of 5 stars

I love my new bag

I love my new bag! It is so simple yet so stylish. The versatility is awesome. I get so many compliments

3 September 2021
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Reply from Pragmastyle

Hi Megan
We are happy to hear you had a positive experience at Pragma Style. We value your input and encourage you to let us know more details about your experience with us.

Rated 1 out of 5 stars

Not as good as the description online; cheap materials

Replying to the sellers questions about my review: when I mean it has no structure, I meant it is floppy and just looks like a piece of cloth with a handle— it only looks like a bag when you have it filled. The handle strap is not thick, flimsy and just looks like those straps you can find in mini toy bags from the Dollar section at Target. It doesn’t look like it will hold up long especially when you keep bag filled up.

Not as good as the description online. It has no structure and the material looks cheap. Definitely not worth its price. This should be priced lower than what it is.

2 September 2021
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Reply from Pragmastyle

Hello, we are sorry that you are not satisfied with your Converta bag. We would like you to communicate with us about what you don't like. We don't understand what you mean in your comment (no structure, and the material looks cheap...) What structure are you talking about?

Thanks

Rated 3 out of 5 stars

I'd give this bag 3.5 stars

I'd give this bag 3.5 stars. It's sturdy, has enough pockets and space to fit everything I need, including my lap top and is comfortable to wear as a backpack. However, the straps can't really be pulled down and hidden and two of the zippers already were coming off the teeth. They were easily fixed so I hope they stay attached. I'm still excited about the bag and just hope it holds up for a while.

2 September 2021
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Reply from Pragmastyle

Hello, thank you for your comment. We would like you to contact us regarding your question. The handles can be pulled down, and if your bag is defective, we will replace it. Contact us by email at info@pragmastyle.com or by phone at (323) 443-3377.

Thank you

Rated 5 out of 5 stars

I love my bag

I love my bag. So easy to get help.

1 September 2021
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Reply from Pragmastyle

Hi , Lisa
Thank you for the 5-stars! Hope to see you again soon!

Rated 5 out of 5 stars

I absolutely LOVE everything about this bag!

I absolutely LOVE everything about this bag—the color, size, shape, versatility and all the pockets! Would give it 10 stars if I could.

1 September 2021
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Reply from Pragmastyle

Hi ,
Thank you for the 5-stars! Hope to see you again soon!

Rated 3 out of 5 stars

If your 5'2 don't bother buying it.

Update ⭐⭐⭐
Customer service reached out, and sent me the return label and have refunded me. Other than delayed customer service response the quality and the style of bag is amazing.

Review prior to update ⭐
I was excited for this bag, since it will accommodate from back pack to sling unfortunately l am too short to use it.
I emailed the company at info @ pragmastyle.com, an hour after I received the bag, since no matter how I adjust the straps, I can't use it in anyway possible. But I got a reply from Philippe Bouchard that keeps offering me "15% partial refund and keep the bag. Otherwise, I will send you a return label and refund the shipping costs minus 6 $." I replied by thanking and asking to ask for the return label. And I keep getting a reply with the same information since August 24th. I have so much hope for this company but I am disappointed on how they handle returns.

Order: #1513
On 8/16/2021

29 August 2021
Unprompted review
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Reply from Pragmastyle

Hello Miss Rexy
Thank you for your review. I am sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

Rated 5 out of 5 stars

I needed a diaper bag for my newborn…

I needed a diaper bag for my newborn but couldn’t find one that could function as a multipurpose bag and didn’t look like a diaper bag. It is exactly what I was looking for. Lots of useful pockets and the orange interior makes it easy to find what I’m looking for. Both sets of straps are sturdy and functional.

19 August 2021
Unprompted review
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Reply from Pragmastyle

Hi Chelsea
We are happy to hear you had a positive experience at Pragma Style. We value your input and encourage you to let us know more details about your experience with us.

Rated 5 out of 5 stars

Received bag in timely manner as…

Received bag in timely manner as promised. Bag is of pretty good quality and is as described. For my intended purpose it is just what I needed. I'll be using this when I travel to put light (not to heavy) stuff in that I will need for the day's outing.

11 August 2021
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Reply from Pragmastyle

Hi , Deborah
Thank you for the 5-stars! Hope to see you again soon!

Rated 5 out of 5 stars

Fast delivery

I ordered this bag because it's versatile and I didn't thought I will get it before we left in vacation, and I was pleasantly surprised when I got it one day before we had to leave.

4 August 2021
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Reply from Pragmastyle

Hi Diana
We are happy to hear you had a positive experience at Pragma Style. We value your input and encourage you to let us know more details about your experience with us.

Rated 5 out of 5 stars

Converta bag=BEST bag every!

Absolutely fantastic bag! I love that I can wear it four different ways, and it holds so much. It’s great for my busy days where I need to bring a lot of work and school stuff with me, and the material is super high quality and reliable. This is definitely my go-to bag!

10 June 2021
Unprompted review
Pragmastyle logo

Reply from Pragmastyle

Hi Jenny
We are happy to hear you had a positive experience at Pragma Style. We value your input and encourage you to let us know more details about your experience with us.

Show reviews in all languages. (188 reviews)

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