Sizing is wrong + chemical smell + no breathability
The product is shipped from China, not from the Netherlands. But that's fine, I can live with that. The problem is the sizing and the quality of the product itself. The product reeks of chemicals even without wearing them. Maybe that could go away over a week but after 3 days out of the package, it was still releasing a strong chemical smell. Also, the socks are too warm, not much breathability.
The big issue is the sizing and fit though. I ordered a size 2XL which comes as 26.6cm - 27.1cm. My feet are 26.8cm, so I'm right in the middle of the range of 2XL. The socks felt super tight to the point my toes were crawling inward. I measured the socks, they are around 25cm from toe to heel, loose, unstretched. That means it's got to take a 1.8cm stretch to fit my feet. I contacted Powersock's support, I explained the situation and I provided them with the pictures of the socks with a ruler that shows the actual length of the socks. The problem is that there is no label on the product itself, nothing that tells you what size of socks you have.
I asked their support if they could confirm what size (in mm) a 2XL is supposed to be when loose, unstretched.
So I could choose the right size. They could not answer that question. So, I asked for a refund because I did not want to get other socks that don't fit if they have no idea what size a 2XL is supposed to be.
I returned the socks.
There was no problem with the refund.
Just bear in mind they will refund you total price - shipping fees - shipping fees AGAIN - 1€
So you are actually charged for the initial shipment + return fees + 1€
Generally companies take care of the return fees and they don't charge you 1€ for handling the return.
But that's OK, I'm not even complaining about. I was glad I could get some refund.
I have nothing against their Support team, if anything they reply within 24h which is great.
But they don't even know the actual sizing of their product
and from my experience the sizing chart is wrong. There is also the issue with the breathability of the product and the strong chemical smell.
My recommendation: avoid this product. Spend that money in some Vibram 5 fingers (+ add some extra €) or in some Xero Cloud sandals. Otherwise, these socks would become dust collector in no time.

