Order placed Monday AM for Tuesday delivery to install Wednesday (site is 60 Miles away). Not delivered by Tuesday mid afternoon, called up to be advised that my payment had not been received, I dou... See more
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See what reviewers are saying
Used a couple of times now, and no issues at all. The only oddity is I wanted a system with 4x PIR sensors and it worked out somewhat cheaper to buy a kit with two, and then another two as additional... See more
dear sir apartr fromt have great difficulity trying to register on your site which e and still not able to register even after calling your customer help line who where of no help what so e... See more
Purchasing and delivery, quality of goods etc all great BUT my request for a trade account was never replied to so had to buy at public cost. Had no choice to buy as needed items for a job urgently. W... See more
Company details
Contact info
Cranfield Innovation Centre, MK43 0BT, Bedford
- 08448843024
- sales@powermaxshop.co.uk
- powermaxshop.co.uk
Let down by Admin and Delivery
Order placed Monday AM for Tuesday delivery to install Wednesday (site is 60 Miles away).
Not delivered by Tuesday mid afternoon, called up to be advised that my payment had not been received, I doubled checked & confirmed it had, called then back and they then confirmed payment had been recieved and that the order would be delivered Wednesday, I called again to confirm this Wednesday AM...but the delivery didn't arrive until the Thursday so will need a return visit to finish the install.
The people I spoke to were helpful, but the 'admin' issue caused the delivery delay...I would have been happier if they could have told me this when I checked to save half a day and a 120mile round trip.
25 July 2016
Unprompted review
bad customer service
17 May 2016
Unprompted review
Highly Recommended
Product arrived very quickly and as advertised. Very easy to install.
7 May 2016
Unprompted review
Easy to use website & prompt delivery
Very happy with the ease of use and good arrived as described the next day.
5 May 2016
Unprompted review
dummy box
Excellent service delivered the next day thank you for a great service .
19 April 2016
Unprompted review
Straight forward, no hassle experience.
Needed additional items for my Visonic Powermax system, Easy to order at a competative price, good communication and very fast despatch, would certainly recommend them.
10 March 2016
Unprompted review
no response on missing items
i ordered security systems and found parts were missing. tried contact them but no response at all.
I would say stay away from this cowboy supplier.
4 February 2016
Unprompted review
did not receive goods
I received an empty ripped a3 envelope that originally contained 2 batteries that cost me £48. I have tried to contact the company twice through there web site without a reply. I have phoned there shop. But they say they are a shop and do not deal with deliveries. It looks like I am going to have to travel up to there office and demand my good or money back
21 January 2016
Unprompted review
Trade review
Ordered 2 battery for a wireless siren, paid £8 carrige but took days to arrive. when it did only one in the box. i sent an email no answer, called two days later, lady siad she would send another, never arrived. chased again left message no answer again.
Terrible service, still trying to either get battery or money back
Go elsewhere
5 January 2016
Unprompted review
One way traffic
Ordered battery, easy. Wanted to cancel order next day- prior to shipping, not straightforward; fair bit of searching to find out cancellation procedure, emailed to instruct cancel; no reply to email, no update to order status, order arrives couple of days later. Will cost me ~ 30% of the goods price for return post & package. Strange that cancellationa isn't as efficient as buying!
26 December 2015
Unprompted review
Delivery charges unreasonable
Charging over £8 for delivery and then not receiving for 5 days - why?
11 December 2015
Unprompted review
Great product
I would have given this product 5 stars (powermax complete)if it wasn't for the fact the with the four pir's I only received two battery's
4 December 2015
Unprompted review
Buying from great, but don`t return anything
Go to great trouble to give excelent service when buying from, but when one small part of order returned "no service at all".
4 December 2015
Unprompted review
Good Service, Fast Delivery
The Powermax Shop has a good range of Visonic products to choose from, checkout is straight forward and delivery was fast. Will be using again, thanks Digital Home Networks
20 November 2015
Unprompted review
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