We were at Power in Täby to buy a laptop. We were helped immediately by a salesperson named Benjamin, without any waiting time. He found the most affordable option for us. Thank you very much!
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See what reviewers are saying
It was a nice experience being able to switch a faulty gadget for a better one....what made it better was that the staff handled everything so well.
Company replied
Your staff at checkout could be more friendly. There were boxes and articles blocking the corridors that made it difficult to walk around.
Employs are very helpful. Nice and easy process to buy. Stock available as needed.
Company replied
Company details
- Electronics Company
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Repair Shop
- TV store
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
ATTUNDAFÄLTET 2, 183 34, Täby, Ensta, Sweden
- 08 517 66 000
Veckans kampanj
4.1
Great
910 reviews
Asks customers to review
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Poor customer service
I had a frustrating experience picking up my item from this store. I drove an hour to collect the item, only to be told when I arrived that it wasn’t there. What made it even more confusing was that I later received a reminder text saying the item was ready for pickup.
I called customer support afterward, and to be fair, the representative I spoke with was very friendly and helpful in explaining the situation. Unfortunately, there wasn’t much he could do directly, but I was told the store would contact me within 24 hours to address the issue. I even received an email confirming this, but no one ever followed up with me.
When I eventually picked up the item, the employee behind the counter was unfriendly and gave the impression that they didn’t want to be there. Overall, the communication and customer service were disappointing.
At this point, I’ve decided to return the item and won’t be purchasing from this store again.
19 May 2026
Reply from POWER.se - Täby
Hi,
Thank you for sharing your experience. We are truly sorry to hear about the confusion regarding your order and the inconvenience of traveling such a long distance without being able to collect your item as expected. We also regret that the service you received in store did not meet the level of friendliness we strive for.
This is not the experience we want for our customers, and we take your feedback seriously. Please feel free to contact our customer service at kundservice@power.se or call 08 517 66 000 so we can look into what went wrong and assist you further.
Best regards,
Felix at POWER! ⚡️
We were at Power in Täby to buy a…
We were at Power in Täby to buy a laptop. We were helped immediately by a salesperson named Benjamin, without any waiting time. He found the most affordable option for us.
Thank you very much!
14 May 2026
Unprompted review
Reply from POWER.se - Täby
Hi J,
Tack för de fina orden och för att du tog dig tid att dela med dig.
Det är väldigt roligt att höra att besöket i Täby gick så smidigt och att ni fick hjälp direkt med att hitta ett prisvärt alternativ.
Vi uppskattar verkligen er återkoppling och hoppas att ni blir riktigt nöjda med den nya datorn.
Allt gott, Erik på POWER! ⚡
Bra personal
30 November 2025
Reply from POWER.se - Täby
Hej Rahwa,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att du hade en så bra upplevelse med vår personal i Täby. Vi är stolta över vårt team och det betyder mycket att du tog dig tid att dela dina positiva intryck.
Allt gott, Erik på POWER! ⚡
Bought Nintendo Switch at the store Täby…
Bought Nintendo Switch at the store Täby Centrum. Mysteriously stopped working after approx 2 years and customer service declined me through and through when trying to solve the issue. They just repeated that I was at fault for damaging the USB-C charging port. Barely used the thing and just had it plugged with the charger so a bit frustrating.
Recommend that you buy more expensive stuff elsewhere as there is no protection here would the wares stop working within a <2 years. Ofc ive got an errand at ARN but had rather just avoided the hazzle and bought it elsewhere at more serious sellers.
14 September 2025
Unprompted review
Reply from POWER.se - Täby
Hello Benjamin,
Thanks a lot for taking the time to leave your feedback. We’re sorry to hear you’re disappointed with how things turned out. When we check devices, we need to figure out whether the damage falls under warranty or is caused by handling, so we completely understand that the outcome might feel frustrating. We really appreciate you sharing your experience!
All the best,
Saga at POWER!⚡
Reply from POWER.se - Täby
Hi there,
Thank you so much for your wonderful review! It really means a lot to us that you’re happy with your experience. We always strive to make shopping with us as easy and pleasant as possible, so it’s great to hear that it shows! We hope to welcome you back again soon.
Warmly welcome back,
Ebba at POWER!⚡
Employs are very helpful
Employs are very helpful. Nice and easy process to buy. Stock available as needed.
23 June 2025
Reply from POWER.se - Täby
Hi there!
Thank you so much for your kind review! It means a lot to us that you're happy with your experience. We always strive to make shopping with us as easy and pleasant as possible, so it's truly great to hear that it shows! We hope to welcome you back again soon!
Warmest welcome back,
Ebba at POWER! ⚡
Reply from POWER.se - Täby
Tjena Filiz!
Vi tackar för ditt fina omdöme! Vi är glada att höra att du är nöjd med den service vi har erbjudit. Vi finns alltid här för att ge dig den bästa möjliga upplevelsen, och vi hoppas få chansen att hjälpa dig igen. Varmt välkommen åter!
Allt gott,
Saga på POWER!⚡
Reply from POWER.se - Täby
Hello Orest,
hank you so much for your feedback! We're glad to hear that you were satisfied with both the quality and speed of the service. We always strive to provide excellent service, and it's wonderful to know that our efforts made you satisfied with your visit. Welcome back anytime!
Have a great day,
Saga på POWER!⚡
Reply from POWER.se - Täby
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Reply from POWER.se - Täby
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Bra service
2 July 2024
Reply from POWER.se - Täby
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
It was a nice experience being able to…
It was a nice experience being able to switch a faulty gadget for a better one....what made it better was that the staff handled everything so well.
2 July 2024
Reply from POWER.se - Täby
Hello!
Thank you for your kind feedback!
We're delighted to hear that you had a positive experience with us and that our staff could assist you smoothly
Best regards,
Emilia on POWER!⚡️
God service
29 May 2024
Reply from POWER.se - Täby
Hej!
Tack så mycket för din feedback!
Vi är glada att höra att du uppskattade vår service. Vi arbetar alltid efter att ge våra kunder den bästa möjliga upplevelsen.
Om du behöver ytterligare assistans eller hjälp är du välkommen att kontakta mig på kundservice@power.se🙂
Vänliga hälsningar,
Emilia på POWER!⚡️
Reply from POWER.se - Täby
Hi Erik,
Thank you for your feedback. We apologize for the negative experience.
If you have any specific comments or suggestions that could help us improve, we would appreciate it if you could share them with us at customer.service@power.se.
Best regards,
Jolina at POWER! 🤗
The shop doesn’t feel serious
The shop doesn’t feel serious! The people working there seem more interested in their own mobile devices instead of customer satisfaction! I was the only customer on the premises and stood like a fool waiting to for someone to notice me.
20 April 2024
Reply from POWER.se - Täby
Hello,
Excuse our late answer, and thank you for you feedback! We apologize if you had to wait a long time in our store, and we will make sure this doesn't happen again. Welcome back anytime!
All the best,
Saga at POWER!⚡
Bra service
3 January 2024
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