My first experience with your shop. The purchase was a laptop. Leon (very good sales person - patient and diplomatic) helped me to make my choice and later Azin has been excelent with the technical s... See more
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Bought the Whirlpool ,WSPM 06WB EE TVÄTTMASKIN washing machine yesterday and it’s not working—the display doesn’t function. The store’s explanations about the product were misleading, and now I need a... See more
Company replied
The employee was very helpful, she helped me to look fot the item I want. Overall my experience at the store was excellent. Keep up the good work and don't let go good employees who value their work a... See more
Company replied
Very good shopping experience with power in Nacka Forum. Reserverad the ebook reader online and got it very quickly at the same day! Super
Company replied
Company details
- Electronics Company
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Repair Shop
- TV store
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Forumvägen 12, 131 53, Nacka, Nacka, Sweden
- 08 517 66 000
4.1
Great
2K reviews
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Reply from POWER.se - Nacka
Hej Carsten,
Tack för din recension.
Det är väldigt roligt att höra att du hade en bra upplevelse i Nacka och att personalen gjorde ett gott intryck.
Vi uppskattar att du tog dig tid att dela detta.
Good service
4 April 2026
Reply from POWER.se - Nacka
Hi Mohammad,
Tack så mycket för din positiva recension! Det är fantastiskt att höra att du fick bra service hos oss i Nacka. Vi uppskattar verkligen att du tog dig tid att dela din upplevelse.
Allt gott, Erik på POWER! ⚡
Bought the Whirlpool ,WSPM 06WB EE…
Bought the Whirlpool ,WSPM 06WB EE TVÄTTMASKIN washing machine yesterday and it’s not working—the display doesn’t function. The store’s explanations about the product were misleading, and now I need a service visit. Very disappointed with the experience so far.
16 March 2026
Reply from POWER.se - Nacka
Hej,
Tack ska du ha för att du delar med dig.
Vi kan förstå att det här inte blev den start du hade hoppats på med din nya tvättmaskin, och det känns såklart inte bra när tekniken strular direkt. Det är också viktigt för oss att informationen kring våra produkter upplevs som tydlig och hjälpsam, så vi tar med oss din synpunkt där. Vi uppskattar att du berättar och ger oss chansen att ta det vidare. Om du vill ha hjälp framåt är du alltid välkommen att kontakta kundservice@power.se så ser vi till att du får rätt vägledning.
Ha en fin dag, Sara på POWER!⚡
Efficient!
Very good shopping experience with power in Nacka Forum. Reserverad the ebook reader online and got it very quickly at the same day! Super
12 January 2026
Reply from POWER.se - Nacka
Hi Hsiu-Fen,
Tack så mycket för din fantastiska recension! Det är underbart att höra att du hade en så bra shoppingupplevelse i vårt Nacka Forum-varuhus. Vi är glada att din onlinereservation av e-boksläsaren fungerade så smidigt och att du kunde hämta den samma dag. Din feedback betyder mycket för oss och vårt team!
Allt gott, Erik på POWER! ⚡
The employee was very helpful
The employee was very helpful, she helped me to look fot the item I want. Overall my experience at the store was excellent. Keep up the good work and don't let go good employees who value their work as well as the store.
18 December 2025
Reply from POWER.se - Nacka
Hi AK,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att vår medarbetare i Nacka gav dig en så bra upplevelse och hjälpte dig hitta precis det du letade efter. Vi är stolta över vårt team och det betyder mycket att du uppmärksammar deras hårda arbete och engagemang. Din feedback motiverar oss att fortsätta leverera den bästa servicen till alla våra kunder!
Allt gott, Erik på POWER! ⚡
The friendly and helpful attitude of…
The friendly and helpful attitude of the sales and kassa teams is fantastic, keep up the good work guys
8 December 2025
Reply from POWER.se - Nacka
Hi Fungayi,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att vårt team i Nacka gav dig en så bra upplevelse. Vi är stolta över våra medarbetare och deras engagemang för att hjälpa våra kunder. Din feedback betyder mycket för oss och vi kommer definitivt att dela den med teamet!
Allt gott, Erik på POWER! ⚡
Kundservice 0
Kundservice 0
When you reach to people there for help they reacted very bad.
I am customer since media mart time almost 10 years.
1 December 2025
Reply from POWER.se - Nacka
Hi,
Thank you for sharing your experience. We’re sorry to hear the service didn’t meet your expectations, and we’ll follow this up internally.
// Selma at POWER 🧡
too long queue
12 October 2025
Reply from POWER.se - Nacka
Hello Joy!
Thanks you for your review! We totally understand that waiting in line isn’t anyone’s favorite way to spend the day. Sometimes it gets busier than we’d like, and we’re always trying to speed things up without losing that personal touch. Hopefully next time you’ll catch us on a smoother day!
Welcome back anytime,
Saga at POWER!⚡
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff at Nacka Forum. Many thanks for your assistance and I will definitely stay your customer.
29 August 2025
Reply from POWER.se - Nacka
Hi Andrey,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att personalen på Nacka Forum kunde hjälpa dig så bra. Vi är stolta över vårt team och deras kunskap, och det betyder mycket att du kommer att fortsätta vara vår kund. Tack för att du valde POWER!
Allt gott, Erik på POWER! ⚡
Customer service
In early 2024, I purchased JBL headphones with a 2-year warranty and 5-year insurance. The seller assured me the insurance would cover any issues—damage, loss, or malfunction—and I’d receive a replacement if needed.
Recently, I encountered a problem with the headphones and returned to the store. The same female seller who sold them took the headphones and said they’d get back to me in 2-3 weeks. A week later, I received an email stating I’d be credited for the
headphones. When I returned to the store, the same seller informed me I couldn’t get a replacement because the price had increased, and I’d need to pay the difference. This completely contradicted what I was told when purchasing the insurance. She was dismissive, rude, and unwilling to explain further, ultimately just refunding my money.
I decided to buy a new pair, opting for a cheaper model. At the counter, another seller—polite and customer-focused—asked if I wanted insurance. I shared my story, and she was as confused as I was about why I wasn’t given the same headphones under the insurance. She consulted with the “rude seller” and eventually came back to say they’d made an exception, allowing me to receive the same JBL Tour One M2.
Five stars to the helpful seller for resolving the issue, but the rude one should not work in customer service. She wasted my time, undervalued my money, and treated me poorly. Customer service like hers is unacceptable.
31 December 2024
Reply from POWER.se - Nacka
Hello Pret!
We’re sorry to hear that you didn’t receive the level of service we strive to provide. It’s never our goal to cause confusion or frustration for our customers, and we’re grateful that one of our team members was able to find a solution for you. We take your feedback seriously, and we’ll be addressing the situation to ensure better clarity and customer service in the future!
All the best,
Saga at POWER!⚡
Very bad personal
31 December 2024
Unprompted review
Reply from POWER.se - Nacka
Hello Hanae!
We appreciate your feedback, and we’re truly sorry that you didn’t feel satisfied with your experience. It’s always our goal to make sure customers feel valued and supported. We’ll be taking your feedback seriously to improve. We hope to have the chance to serve you better next time!
Have a good day,
Saga at POWER!⚡
Friendly staff
28 November 2024
Reply from POWER.se - Nacka
Hej hej,
Vilken glädje att läsa din feedback!
Det är precis sådana omdömen som gör vårt arbete så meningsfullt. Vi är så tacksamma för att du tog dig tid att dela med dig av din upplevelse och att du är nöjd.
Du är alltid varmt välkommen tillbaka,
Sara på POWER!⚡🔥
Bad experience
I went to my nearest store to buy pink iphone 15 128 but I found it out of stock and they advice me to go to Necka fourm store as its in stock there. i reserved it online and after I got a confirmation email I went to the store thats 22 mins away from me by car!! To find that it has been sold and they are out of stock of Pink iphones 💔…. It was a very bad experience and the sales representative said its their fault and they can only apologise for that. I bought another one and they gave me a screen protector for free but its still a very bad experiences and I will not buy from them again
27 November 2024
Reply from POWER.se - Nacka
Hi,
Thank you for taking the time to share your experience with us. We apologize for the inconvenience and frustration caused during your recent visit to our stores. We understand how disappointing it must have been to travel to another store, only to find the product you reserved was unavailable.
This situation is absolutely not up to the standard of service we strive to provide, and we are sorry for the confusion that led to this outcome. We’ve identified this as an issue within our reservation system and are working to ensure that it doesn’t happen again. Your feedback is invaluable in helping us improve.
Best regards,
Emilia on POWER!⚡️
We received very good service from Enzo…
We received very good service from Enzo at Nacka Forum. Will go back to that store. He is friendly and knowledgeable.
29 September 2024
Reply from POWER.se - Nacka
Hejsan!
Stort tack för ditt fina omdöme, vi är glada att vi kunde möta dina förväntningar. Du är alltid välkommen tillbaka till oss! 😁️
Ha en underbar dag,
Sara på POWER! ⚡🚀
Great service
Great service. I had and item that was not available and they fixed it with a replacement that was actually better. Good attitude.
26 September 2024
Reply from POWER.se - Nacka
Hello!
Thank you for your wonderful feedback.
We're thrilled to hear that our team was able to provide you with a better replacement.
We appreciate your kind words!
Have a good one!
Emil at POWER⚡
Reply from POWER.se - Nacka
Hej,
Tack så mycket för ditt fantastiska omdöme! Vi är glada att höra att du är nöjd med din upplevelse hos oss. Din feedback betyder mycket för oss och motiverar oss att fortsätta leverera utmärkt service.
Vi ser fram emot att hjälpa dig igen i framtiden!
Önskar dig en fin dag,
Rafiya på POWER! ⚡️
Reply from POWER.se - Nacka
Hi,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the difficulties you experienced in finding help and for any unfriendliness you encountered from our cashier.
At POWER, we strive to provide excellent customer service, and it is clear that we fell short of your expectations during your visit. Your experience is important to us, and we will address this issue with our team to ensure it does not happen again.
Feel free to reach out to us at kundservice@power.se if you have any concerns or if you are in need of assistance!
Best regards,
Rafiya at POWER!
Reply from POWER.se - Nacka
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Reply from POWER.se - Nacka
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Reply from POWER.se - Nacka
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
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