Power.no - Lagunen Reviews 83

TrustScore 4.5 out of 5

4.4

Laguneveien 21, 5239 Rådal, NO


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Rated 1 out of 5 stars

I purchased a product, i couldn’t try it out so I was told be a salesman that i can return it in 60 days if im not satisfied. I wasn't satisfied and I went back after two hours and other person refuse... See more

Company replied


Company details

  1. Electronics Store

Written by the company

POWER er en av Norges ledende elektronikkjeder og tilbyr et bredt sortiment av forbrukerelektronikk gjennom både nettbutikk og fysiske butikker over hele landet. Sortimentet omfatter blant annet mobiltelefoner, TV-er, datamaskiner, hvitevarer og småelektronikk fra kjente og anerkjente merkevarer. Vår ambisjon er å gjøre teknologi tilgjengelig og forståelig for alle. Enten kunden handler på power.no eller besøker en av våre butikker, jobber vi for å tilby en trygg, oversiktlig og pålitelig handleopplevelse. Konkurransedyktige priser, tydelig produktinformasjon og relevante kampanjer er viktige elementer i dette arbeidet. POWER kombinerer et landsdekkende butikknett med digitale løsninger som gir kundene fleksibilitet i hvordan de handler, mottar varer og håndterer retur, service og reklamasjon. Våre medarbeidere jobber daglig for å gi faglig rådgivning og finne løsninger som er tilpasset kundens behov og situasjon.


Contact info

  • Laguneveien 21, 5239, Rådal, Norway

  • 21004000
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Ukens kampanjer hos POWER

Oppdag ukens tilbud på elektronikk og hvitevarer.

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
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Rated 5 out of 5 stars

Very good

Very good, nice and profesional help from shop crew.

3 April 2026
Power.no - Lagunen logo

Reply from Power.no - Lagunen

Hi Mariusz,

Tusen takk for den flotte tilbakemeldingen! Det er fantastisk å høre at teamet vårt på Lagunen ga deg profesjonell og hyggelig service. Vi setter stor pris på at du tok deg tid til å dele opplevelsen din.

Vennlig hilsen Erik, POWER Kundeservice på vegne av POWER Lagunen⚡

Rated 5 out of 5 stars

Everything is amazing with power and…

Everything is amazing with power and convenient.

30 March 2026
Power.no - Lagunen logo

Reply from Power.no - Lagunen

Hi Seth,

Tusen takk for den fantastiske tilbakemeldingen! Det er flott å høre at du er så fornøyd med opplevelsen hos POWER Lagunen. Vi setter stor pris på at du tok deg tid til å dele dine positive erfaringer.

Det gleder oss enormt at du synes alt er fantastisk og praktisk hos oss. Slike tilbakemeldinger motiverer hele teamet vårt til å fortsette å levere den beste servicen.

Takk igjen for at du valgte POWER!

Vennlig hilsen Erik, POWER Kundeservice på vegne av POWER Lagunen⚡

Rated 1 out of 5 stars

I purchased a product

I purchased a product, i couldn’t try it out so I was told be a salesman that i can return it in 60 days if im not satisfied. I wasn't satisfied and I went back after two hours and other person refused to take return. I got wrong information during the sale and i am planning to write an official complain to get my money back. Unacceptable.

12 February 2026
Power.no - Lagunen logo

Reply from Power.no - Lagunen

Hi Patrycja

Thank you for letting us know.
You should be able to rely on what our sales staff tell you. 
We are sorry you were given the impression that you could return the product within 60 days, and then had the return refused only a couple of hours later – that is not how it should be! 😔
If the seller told you that you could return it if not happy, that should also be the case when you come in a little later. 
I will recommend you to come by again if you can, so we can take your return and refund you.

Welcome in! 😊

Kind regards 
Veronica
POWER

Rated 5 out of 5 stars

Professional delivery

Professional delivery, installation and service

20 January 2026
Power.no - Lagunen logo

Reply from Power.no - Lagunen

Hi Cecilia,

Thank you so much for your feedback!

Great to hear that you experienced professional delivery, installation and service – that’s exactly what we aim for 👍

Welcome back 🤩

Kind regards
Veronica
POWER

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