På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen. Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vrien... See more
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See what reviewers are saying
Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a... See more
Company replied
My son ordered a discounted headset which was from the showroom. I went to pick it up and was given the wrong model. As soon as my son realised that we went back to the shop and the attendant was very... See more
Company replied
Mustafa at Vesterport location was extremely helpful. Gave us a great discount on a 65” Samsung, then went above and beyond in assistance with instructions on calibration which was not 100% correct... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ved Vesterport 4, 1612, København, Denmark
- 70338080
3.9
Great
2K reviews
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God service.
2 August 2023
Reply from POWER.dk - Vesterport
Hej 👋
Tak for besøget, anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐
Det er SÅ skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊😊
Vi glæder os til, at du svinger forbi igen! 🤞🧡
De bedste hilsner
Michelle/POWER
Reply from POWER.dk - Vesterport
Dear Arturo,
Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐ and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
We look forward to seeing you again! 🤞🧡
Best greetings
Jennifer/POWER
Reply from POWER.dk - Vesterport
Hey there! 😊
Thank you for your review.
It's great to hear that our team was friendly and helpful! That's exactly the kind of vibe we strive to provide in our stores. Knowing that we hit the mark with your visit really makes our day.
Looking forward to your next visit! Keep enjoying your shopping with us.
Warm regards,
Astrid
Really easy to order online and pick up…
Really easy to order online and pick up from the store :)
21 July 2023
Reply from POWER.dk - Vesterport
Dear Boris
Thank you so much for your reward of 5 beautiful stars!
At POWER, we love providing our customers with a trading experience, that leaves you satisfied.
We are, therefore, thrilled to see that we succeeded!
We look forward to seeing you in the future! 🤞🧡
The best greetings
Zaneb/POWER
In The Less-Than-*4* WEEKS Immediately After I FIRST MET POWER VESTERPORT's HEAD Salesperson Sofus (D(iego)), He Became My Currently/Presently FAVE Electronics-Store Salesperson In DENMARK(!)
Over the last about ONly MONTH since I FIRST MET POWER VESTERPORT's HEAD Salesperson Sofus (D(iego)), he has become my CURRently/PRESently FAVORITE electronics-store salesperson in *DK*(!) because in ALL *3* of my most recent major electronics-purchases --of, in chronological order,
1. an EXCELlent DEHUMIDIFIER,
2. THE TOP (robotic) FLOOR-/CARPET-
CLEANer,
SCRUBber,
VACUUMer,
&
WASHer,
&
3. a TOP pair of (over-ear) HEADPHONES--
he, OCCASIONally consulting his FELLOW FINE appliance-/audio-/payment-SPECIALIST Niklas/Hussain/Catherine, SECURed me a PROBABLY-BEST-IN-DK(!!) deal while ALWAYS being, from/to A/Z :), VERy
Articulate,
Brilliant,
Competent,
Diligent,
Empathetic,
Friendly,
Generous,
Honest,
Insightful,
Jovial,
Knowledgeable,
Large,
Mindful,
Natural,
Orderly,
Pleasant,
Quelling,
Responsive,
Sympathetic,
Thoughtful,
Understanding,
Vivacious,
Well-mannered,
Xenophilic,
Youthful,
&
Zestful(!!!) :).
--
"I'll be back" THERE EXPECTEDly
OFTEN, STARTing LITERALly
toMORROW :).
Ioannis-Chris "Johnny" Bazigos
LIFElong U.S.-CITIZEN,
HELLENIC REPUBLIC citizen continuously since *1994*,
DK Temporary/Permanent Resident since 1996/2001,
NO Temporary Resident from/till 201*4*/201*6* :)
9 July 2023
Unprompted review
Reply from POWER.dk - Vesterport
Dear,
Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐ and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
We look forward to seeing you again! 🤞🧡
Best greetings
Jennifer/POWER
Over the last about ONly MONTH since I…
Over the last about ONly MONTH since I FIRST MET POWER Vesterport's HEAD Salesperson Sophus --aka "Diego"-- he has become my CURRently/PRESently FAVORITE electronics-store salesperson(!) because in ALL *3* of my most recent electronics-purchases --of, in chronological order,
1. an EXCELlent DEHUMIDIFIER,
2. THE TOP (robotic) FLOOR-/CARPET-
CLEANer,
SCRUBber,
VACUUMer,
&
WASHer,
&
3. a TOP pair of (over-ear) HEADPHONES--
he, SOMEtimes consulting his FELLOW FINE appliance-/audio-SPECIALIST Niklas/Hussain, SECURed me a PROBABLY-BEST-IN-DK(!!!) deal while ALWAYS being, from/to A/Z :), VERy
Articulate,
Brilliant,
Competent,
Diligent,
Empathetic,
Friendly,
Generous,
Honest,
Insightful,
Jovial,
Knowledgeable,
Large,
Mindful,
Natural,
Orderly,
Pleasant,
Quelling,
Responsive,
Sympathetic,
Thoughtful,
Understanding,
Vivacious,
Well-mannered,
Xenophilic,
Youthful,
&
Zestful :).
--
Cheers.
Greek-American Johnny in Copenhagen, DK
Temporary/Permanent Resident of Copenhagen CONTINUOUSly Since *1996*/*2001* :)
9 July 2023
Reply from POWER.dk - Vesterport
Dear Loannis,
Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐ and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
We look forward to seeing you again! 🤞🧡
Best greetings
Jennifer/POWER
Ordered a Philips TV 2 weeks ago and was…
Ordered Philips TV around 2 weeks ago and was also supposed to get a free soundbar together with the TV as a part of a campaign. The TV is good and it was delivered to the Vesterport shop quite fast. However, when I came to collect it the sales assistant said that they didn't have the soundbar in the store and wanted to send me to Hvidovre to collect it. I did not argue, rather told that I can come in a couple of days until you get it back in the stock. The sales guy agreed and pretended that he was organizing the delivery. A week after I still don't have any information and pass by the store to ask when the soundbar will be ready for pick up and the other sales assistant checkes the systems and it turns out that no one ordered anything (he said apparently the other guy dealing with it just forgot to do so...). So this sales assistant (seems like) ordered the delivery of the soundbar to Vesterport... however, a couple or days already passed with no info so far. Will see if it finally gets delivered or sales assistants again forgot to organize the delivery...
So long story short, I believe this is a very, very bad customer care level, I'm really disappointed...
9 July 2023
Reply from POWER.dk - Vesterport
Dear Frida,
Thank you for your review.
I am sorry to read about your experience in our store. This is definitely not how it is suppose to be. I have therefore contact the store and they will get back to you on this matter.
- Hey again,
I am happy to hear that you found a solution with the store. If this is not the case you are more than welcome to contact us again 😊
We appreciate your review and we wish you a good day.
Best greetings
Jennifer/POWER
ill mannered, worst staff
I went to the store to pick up my order. It was my first time visit in that store. I went down to computer section to see some laptops. I was checking a laptop suddenly the security alarm start to rang.
There was an employee I looked at him but he was busy with a customer so I continued to checking the laptop. Then there was other laptop alarm was ringing as well. One warehouse employee came without seeing the problem and told me to Leave the store. I said what? He said Just leave the store. I said call your manager the other employee came who was already there and said I am the manager and leave the store. What the hell is this, what kind of customer service you provide. Instead of fixing your alarm system, they asked me to leave the store in front of all the customers. My children were with me as well. They were just saying one thing leave the store without any reason. I was shocked and told them they can't choose who will come here or who can't. Our local store is Herlev and went quite few times to Frederiksberg power store as well. Never experienced any bad behaviour like that before.
Power have the worst staff in vesterbro. No respect for children and for any customers. What the hell they think and what kind of service they are providing, completely shocked. More employees came one by one and saying leave the store. I was angry because its not my fault if security alarm started.
They should know the issue, and it's not end of the world. I have seen in other power before many times with the phones alarm start but never seen staff going crazy and asking to leave the shop. This was really humiliated and worst experience ever. Bad staff bad ethics. Then the other employee told that manager is not in the store and will come tomorrow. He was a crazy , ill mannered employee, was lying he was the manager. Seriously ill mannered staff. No respect and values. Very sad and shocking.
31 May 2023
Unprompted review
Reply from POWER.dk - Vesterport
Dear Shahid,
Thank you for your review.
I am sorry to read about your experience in our store. This is definitely not how it is suppose to be and we will certainly be taking this into consideration for further elaboration.
We appreciate your review and we wish you a good day.
Best greetings
Jennifer/POWER
Great service in click & collect of my…
Great service in click & collect of my new iPhone. Definitely recommended
19 May 2023
Reply from POWER.dk - Vesterport
Dear Jeremiah
Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
We look forward to seeing you again! 🤞🧡
Best greetings
Zaneb/POWER
Super Nice and Fast Click & Collect
Super fast and helpful bought my new iPhone click and collect good service
19 May 2023
Unprompted review
Reply from POWER.dk - Vesterport
Hej Jeremiah
Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!
Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍😍
Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊
De bedste hilsner
Zaneb/POWER
love buying electronics
15 May 2023
Reply from POWER.dk - Vesterport
Hi Heldine!
Thank you for the visit, your feedback & for the reward of 5 great stars – we are honored! 😍😍
In POWER, happy and satisfied customers is the fuel that keeps the POWERspirit going!
It is, therefore, a pleasure to read about your satisfaction!
We look forward to your next POWERvisit and wish you a wonderful day! 🤞😊
Best regards,
Astrid/POWER
⭐️⭐️⭐️⭐️⭐️ tak for god services
6 May 2023
Reply from POWER.dk - Vesterport
Hej Mustafa!
Tak for besøget, anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐
Det er SÅ skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊
Vi glæder os til, at du svinger forbi igen! 🤞🧡
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Reply from POWER.dk - Vesterport
Hej Rudi,
Tusind tak for din anmeldelse og alle de flotte stjerner 😍
Vi elsker at læse, du har haft så god en oplevelse. Det er da også absolut lige sådan vi ønsker det skal være, når man besøger vores butik! 🙌
Vi ser frem til at byde dig velkommen igen og ønsker dig en fantastisk dag 🙏
De bedste hilsner
Sasan/POWER
Super god service
19 April 2023
Reply from POWER.dk - Vesterport
Kære Ane,
Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐ - Dem 🧡 vi!
I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med dette POWERbesøg!
Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊
De bedste hilsner,
Orhan/POWER
Super god service 🤩
8 April 2023
Reply from POWER.dk - Vesterport
Hej Johanne👋
Det er skønt at læse, om din tilfredshed med denne handelsoplevelse.
Du kan tro, at vi ser frem til at kunne byde dig velkommen igen.
Du ønskes en herlig dag 🤞.
De bedste hilsner
Sasan/POWER
Good service
Good service. I had order my item online to pick it up at the store close where I live. The item was ready whitin 30 min time. While I was at the store, store attendant offered was fast and helpful.
3 April 2023
Reply from POWER.dk - Vesterport
Dear Marcos,
Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, pleased to see that we succeeded!
We hope you will come to love your new item🥳
We look forward to seeing you again! 🤞🧡
Best greetings
Ida/POWER
Reply from POWER.dk - Vesterport
Hi!
Thank you for the visit, your feedback & for the reward of 5 great stars – we are honored! 😍😍
At POWER, happy and satisfied customers is the fuel that keeps the POWERspirit going!
It is, therefore, a pleasure to read about your satisfication!
We look forward to your next POWERvisit and wish you a wonderful day! 🤞😊
Best,
Orhan/POWER
Super bad experience
Super bad experience. The product was supposed to be available at the store but when I got there they said I had to order it to the store first then come back. The website did not state that outlet products do not come with chargers but then when I asked they said that they do not provide it. How do they sell electronic products but not the charger that it comes with? Staff were super rude about it as well. I regret buying at Power and I will never go again.
24 March 2023
Reply from POWER.dk - Vesterport
Hi!
Thank you for your review.
We are sad to hear about your last experience at our store. In POWER we strive towards always giving our customers a good experience, so we apologize we couldn't live up to it this time. However, we thank you a lot for your feedback - we will make sure to take it with us to the store.
We wish you a great day!
Best regards
Astrid/POWER
The computer I bought 4999 DKK from the…
The computer I bought 4999 DKK from the internet is 4499 DKK at the store I received the product from the store and I wanted to walk around the store for a while. The computer I bought caught my eye, the price was 4499 DKK, but 4999 DKK was taken from me, it's not fair
13 March 2023
Reply from POWER.dk - Vesterport
Hello Onur,
Thank you for your review 😊.
I can see the product that you bought has dropped in price. In these kind of situations we offer Price match.
In this case i have just sent you an e-mail in order to get more information from you to credit you the price difference 🙌😃.
I am looking forward to hearing from you 🙌.
Have a good day.
Best regards
Sasan/POWER
It is always niece experience to shop…
It is always niece experience to shop from POWER store.
4 March 2023
Reply from POWER.dk - Vesterport
Dear Muhammad,
Thank you very much for your review, and for sharing your great POWERexperience with us & others!
At POWER we love happy and satisfied customers, which is why it spreads great joy to read they we succeded in giving you a good purchasing experience!
We look forward to welcoming you again in the future! 🤞🧡
Best regards,
Orhan/POWER
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