My son laptop stopped working but due to guarantee, power fixed that and changed all motherboard again. We are so happy. And secondly customer service is very professional and efficient. Thank you pow... See more
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See what reviewers are saying
Reserved a product for pickup. Got SMS confirmation that it's ready at the cashier's. It was not. Had to talk to 3 different employees and wait more than 15 minutes for them to find my order. I was t... See more
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The procedure to order the pieces was professional done and the payment was arranged properly. The problem occurred as the announced delivery time of 2 weeks was superseded by 2 additional weeks. At... See more
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I came not knowing the exact product I wanted, but I had an idea of what I was looking for. The personnel explained thoroughly and gave different alternatives. Very clear, friendly and helpful to get... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Herlev Hovedgade 17, 2730, Herlev, Denmark
- 70338080
4.0
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from POWER.dk - Herlev
Hi srinu,
Thank you for your wonderful 5-star review! We are delighted to hear about your positive experience with our sales and billing support team. Your satisfaction means a great deal to us, and we always strive to provide the best service to our customers. We truly appreciate your feedback and look forward to serving you again soon!
All the best, Erik at POWER! ⚡
Excellent quality product.
5 August 2025
Reply from POWER.dk - Herlev
Hi Sibghat,
Thank you for your wonderful 5-star review! We are delighted to hear that you are so satisfied with your product. Your positive feedback means a lot to us and motivates us to continue delivering high-quality products to our customers.
All the best, Erik at POWER! ⚡
Last time I purchase charger for phone…
Last time I purchase charger for phone 16 series that time I found staffs good behaviour and service also 👍
4 August 2025
Reply from POWER.dk - Herlev
Hi shankar,
Thank you for your wonderful 5-star review of your experience at POWER Herlev! We're delighted to hear about the positive interaction you had with our staff during your visit. Our team strives to provide excellent service to every customer, and it's great to know they delivered on that promise. Your satisfaction means a lot to us.
Reply from POWER.dk - Herlev
Hi Jeevan,
We are delighted to receive your 5-star review! It means a great deal to us that you had such a positive experience with both our service and product. Your feedback motivates us to continue delivering excellent experiences for all our customers.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Herlev
Hi there,
Thank you for your wonderful 5-star review! We are delighted to hear about your positive experience with our staff and service in Herlev. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Herlev
Hi Suresh,
Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse med vores service og personale i Herlev. Din positive feedback betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele den med os. Vi stræber altid efter at give vores kunder den bedste service, og det er dejligt at høre, at vi lykkedes med det i dit tilfælde.
Med venlig hilsen, Erik fra POWER! ⚡
But I see
But I see , i'm not happy because
When I buy the television monday I asked to change my address
And I expect Tomorrow.
Delivery
And the television of game gonna go to my old address
I think it's gonna be the last time.What?I buy something
Thanks
And tomorrow is gonna be very very difficult day
Because somebody don't do jobs
I cross the finger everything gonna be okay
5 July 2025
Reply from POWER.dk - Herlev
Hi Vanya,
Tak for din tilbagemelding angående leveringen af dit TV. Vores specialistteam har modtaget din feedback og vil gennemgå den internt.
Det er frustrerende når leveringsdetaljer ikke bliver opdateret som ønsket. Ændringer af leveringsadresse skal anmodes om minimum 24 timer før levering.
Vores leveringsteam vil ringe cirka 30 minutter før ankomst.
Din feedback er værdifuld for os og hjælper os med at forbedre vores service.
Please consider providing a few chairs for elderly people and pregnant women. My wife, who is currently pregnant, had to sit on the floor during the entire shopping time because of delays caused by a
1. Fast and Professional Service
2. Excellent and Responsive Support
3. A Positive and Satisfying Experience
4. Successful and Helpful Collaboration
4 July 2025
Reply from POWER.dk - Herlev
Hi Hamza,
Tak for din positive anmeldelse og de venlige ord om vores service! Det glæder os at høre, at du har haft en god oplevelse med vores support og samarbejde. Din feedback omkring siddepladser er meget værdifuld, og vi tager det med i vores overvejelser om at forbedre kundeoplevelsen i vores butikker.
Med venlig hilsen, Erik fra POWER! ⚡
Ali helped me and he was very nice and…
Ali helped me and he was very nice and professional.
17 June 2025
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Good service 👌
18 June 2025
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
I have been waiting for my tablet
I have been waiting for my tablet
from May 22nd, the waiting time was three to five days.
Nothing. Today is June 16th
No contact or any information
Before you want to order something from this store think seriously.
11 June 2025
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Easy to find things and the people working there are easy to talk to😊…
Easy to find things and the people working are
1 June 2025
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Have just bought an iPhone 16e at Power…
Have just bought an iPhone 16e at Power Herlev in shopping centre BIG. Mr. Ali from the support section was extremely friendly, patient and top notch professional. Power has a gem in him. Then we were sent to Daniall . Again a super smart, friendly and efficient salesman. His guidance made us very comfortable. Power is lucky to have him. Thank you to both .
1 June 2025
Unprompted review
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Good………………
26 May 2025
Reply from POWER.dk - Herlev
Hej!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
19-05-2025 on Kl 10:03 i have been to…
19-05-2025 on Kl 10:03 i have been to the power Herlev and wants to buy an iPad.
Seller asked me do you needed any insurance. I sad nej Tak, again asked do you need cover for i pad? I replied no thanks, do you need charger? I replied no thanks i have it already. Then he got very angry and started to raise his voice and asked what is your telephone provider? . I said i am not interested
Then he started to said why you don't want to let me know the telephone provider name.
Then i replied to him
Can i explain why
He said no not needed and if you want pay for i pad or get out from my shop.
I just moved on to another shop and i bought my new i pad.
19 May 2025
Unprompted review
Reply from POWER.dk - Herlev
Hi Lakshminarayanan,
Thank you for sharing your experience — I’m truly sorry to read how you were treated in our Herlev store. That is completely unacceptable. You should never experience being pressured, spoken to in a raised voice, or treated disrespectfully because you decline additional products or services. You have every right to say no, and our staff must respect that without question.
I fully understand why you chose to leave and buy your iPad elsewhere, and I sincerely regret that you had to experience such a situation. Please be assured that your feedback will be passed on to the store’s management so that this behavior can be addressed. It is certainly not how we want any of our customers to be met at POWER.
Thanks again for making us aware of this — and sorry, once more, for a disappointing and unpleasant visit.
You are wished a good day.
Best regards
Astrid/POWER
In general we had a good experience.
12 May 2025
Reply from POWER.dk - Herlev
Hi Ashot!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Fast delivery 👌
6 May 2025
Reply from POWER.dk - Herlev
Vi er virkelig glade for at høre, at vi kunne leve op til dine forventninger! Din tilfredshed er vores største prioritet, og vi ser frem til at se dig igen snart.
De bedste hilsner,
Andreas / POWER
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