POWER.dk - Esbjerg Reviews 

3,430
TrustScore 4 out of 5

3.9

Stormgade 155, 6715 Esbjerg, DK


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See what reviewers are saying

Rated 5 out of 5 stars

Very good service and good price, had to wait a little long. The staff was nice and helpful and did a great job. Despite there being only two people before me and two staff members in the departmen... See more

Company replied

Rated 2 out of 5 stars

The staff is not trained properly. They are finding out stuff about the promotions in the same time with you. I had manage to make an purchase after almost 2 hours of asking the clerck and him askin... See more

Company replied

Rated 5 out of 5 stars

great store. friendly consultants. answer all questions, help with the choice. I don't speak Danish so I spoke in English. everything is very wonderful. I recommend

Company replied

Rated 5 out of 5 stars

Casper working for Power has been a great help, provided good information and gave us a good offer on all of the products we bought. We highly recommend shopping there! Thanks, Liz & Jos

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Stormgade 155, 6715, Esbjerg, Denmark

  • 70338080

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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3.9

All reviews

(3,430)

32,746 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great store

great store. friendly consultants. answer all questions, help with the choice. I don't speak Danish so I spoke in English. everything is very wonderful. I recommend

17 October 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hi Andrii,

Thanks for your review.

Nice to read about your satisfaction with this trade. 😀

We look forward to welcoming you again and wish you a fantastic day 😀

Really good day.

Sincerely
Mert/POWER

Rated 4 out of 5 stars

Nice staff

Nice staff, good discount

13 October 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Dear Ali

Thank you for the reward of 4 beautiful ⭐⭐⭐⭐and for visting our POWERHOUSE!

At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!

As your feedback is valuable and appreciated in our quest for improvement, we hope you will elaborate on, what we could have done to make your experience perfect? 😊😊

We look forward to seeing you again! 🤞🧡

Best greetings
Zaneb/POWER

Rated 1 out of 5 stars

I will give zero star if I can

I will give zero star if I can. The Power store in Esbjerg are the least helpful customer service. I bought ipads there. They offered 600 discount on my electricity provider. NEVER MENTIONED THEY WILL CHANGE THE PROVIDER. They took my personal information, changed my provider and created a big trouble for me. Wasted a lot of my time. They did not help with anything at the end, and did not accept or simply apologize for their damage toward me.

25 September 2023
Unprompted review
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Dear Mariam

I'm truly sorry to hear about the negative experience you had at our POWER store in Esbjerg. We deeply regret any inconvenience or frustration this situation has caused you.

Your feedback is of great importance to us, and we take it very seriously. We will ensure that your comments are passed on to our internal team for further review and improvement.

If you would like a follow-up or assistance regarding this matter, please don't hesitate to contact us at review@power.dk, providing your Trustpilot username and contact information, as we are unable to locate your details from this review.

We would like to extend our sincerest apologies for the issues you encountered and assure you that this is not the level of service we strive to provide at POWER. We hope you would consider giving us another chance to serve you better in the future.

Wishing you a better day ahead.

Best regards
Zaneb/POWER

Rated 5 out of 5 stars

Super service

17 September 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Allan

Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!

Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍😍

Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊

De bedste hilsner
Zaneb/POWER

Rated 5 out of 5 stars

Great workers

The workers are very receptive

12 September 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hi Anita!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Næmt at handle fint service og en ok…

Næmt at handle fint service og en ok chatservise

27 August 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Erwin,

Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐

I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med din oplevelse!

Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner
Sasan/POWER

Rated 4 out of 5 stars
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hello Moses 👋

Thank you for your kind feedback on our customer service in Esbjerg!
We strive to provide the best experience for our customers. Looking forward to serving you again!

Have a nice day!

Best regards

Michelle/POWER

Rated 5 out of 5 stars

Super God !💪💯

4 August 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Marius,

Tak for besøget, anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐

Det er SÅ skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊😊

Vi glæder os til, at du svinger forbi igen! 🤞🧡

De bedste hilsner

Michelle/POWER

Rated 5 out of 5 stars

Super god service

4 August 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej

Tusinde tak for den fine perlerække af stjerner - dem 🧡 vi!

Her i POWER ønsker vi kun at give vores kære kunder en god købsoplevelse. Derfor er vi glade for at læse, om din tilfredshed.

Vi ser frem til at byde dig velkommen igen, hvor vi vil gøre vores bedste for at fortsætte denne positive stime og ønsker dig en fantastisk dag!

De varmeste hilsner

Michelle/POWER

Rated 5 out of 5 stars
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Renè 😊

Tusind tak for din anmeldelse!
Det glæder os at høre, at alt var klart til afhentning og at du er tilfreds med prisen. Vi gør vores bedste for at sikre en smidig kundeoplevelse, så feedback som din betyder virkelig meget for os! ✨

Hav en skøn dag!

Varme hilsner,
Ida 🌸

Rated 5 out of 5 stars
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Yvonne👋

Det er skønt at læse, om din tilfredshed med denne handelsoplevelse.

Du kan tro, at vi ser frem til at kunne byde dig velkommen igen.

Du ønskes en herlig dag 🤞

De bedste hilsner
Sasan/POWER

Rated 5 out of 5 stars
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Michael👋

Det varmer vores POWER🧡 at læse, om din tilfredshed med denne handelsoplevelse og håber, at din nye vare spreder en masse glæde i din hverdag!

Vi glæder os til at se dig igen og du ønskes en herlig dag 🧡🤞

De bedste hilsner
Zaneb/POWER

Rated 5 out of 5 stars

Super service

13 July 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Jesper

Tak for handlen, din feedback & for din belønning af stjerner – dem er vi beæret over!

I POWER er glade og tilfredse kunder dét brændstof, der holder POWERgejsten oppe! Derfor er det en fornøjelse at læse om din tilfredshed 🤩

Vi glæder os til dit næste POWERbesøg & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner
Zaneb/POWER

Rated 5 out of 5 stars
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Dear Steve,

Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐ and for visting our POWERHOUSE!

At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!

We look forward to seeing you again! 🤞🧡

Best greetings
Jennifer/POWER

Rated 5 out of 5 stars
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Joel 👋

Det er skønt at læse, om din tilfredshed med denne handelsoplevelse.

Du kan tro, at vi ser frem til at kunne byde dig velkommen igen.

Du ønskes en herlig dag 🧡🤞

De bedste hilsner
Zaneb/POWER

Rated 1 out of 5 stars

Actually I’m really disappointed by…

Actually I’m really disappointed by Power! I order a espresso machine in 29 of April and it was delivered only in 07 of June! I was paid and option for pick from the shop! 2 weeks I was everyday to pick the espresso because they was 2 on the stock and they didn’t want to gave me! They always recommend me to buy it and after I can cancel my online order! I must specify that the price was different! After two weeks exactly next day after they sold out from shop they gave me back the money and after I was obligated to open a dispute on Denmark Consumer Protection! But I find that in Denmark is absolutely legal from a shop to lie, to use your money to cancel your order to do wherever they want! Consumers don’t have any rights according to Danish Legislation!

16 June 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Dear Ionut,

Thank you for your review.

I am sorry to read about your experience in our store. This is definitely not how it is suppose to be and we will certainly be taking this into consideration for further elaboration.

We appreciate your review and we wish you a good day.

Best greetings
Jennifer/POWER

Rated 5 out of 5 stars

Super god service

16 June 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Hej Vibeke

Tak for handlen, din feedback & for din belønning af stjerner – dem er vi beæret over!

I POWER er glade og tilfredse kunder dét brændstof, der holder POWERgejsten oppe! Derfor er det en fornøjelse at læse om din tilfredshed 🤩

Vi glæder os til dit næste POWERbesøg & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner
Zaneb/POWER

Rated 5 out of 5 stars

God service

God service, ved reklamation

27 May 2023
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Kære Dennis,

Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐ - Dem 🧡 vi!

I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med dette POWERbesøg!

Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner,
Orhan/POWER

Rated 5 out of 5 stars
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Dear James,

Thank you for the visit, your feedback & for the reward of 5 great stars – we are honored! 😍😍

At POWER, happy and satisfied customers is the fuel that keeps the POWERspirit going!

It is, therefore, a pleasure to read about your satisfication!

We look forward to your next POWERvisit and wish you a wonderful day! 🤞😊

Best,
Orhan/POWER

Rated 4 out of 5 stars
POWER.dk - Esbjerg logo

Reply from POWER.dk - Esbjerg

Dear Hamed,

Thank you so much for your reward of 4 beautiful stars!

At POWER, we love providing our customers with a trading experience, that leaves you satisfied.

We are, therefore, thrilled to see that we succeeded!

Although, we are very delighted with your reward of ⭐⭐⭐⭐we remain curious as to, what we could have done differently to receive the last lonely star? We hope you will elaborate 😊.

Regardless, we look forward to seeing you in the future! 🤞

The best greetings
Sasan/POWER

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