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3.6

Average

TrustScore 3.5 out of 5

8 reviews

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3.6

All reviews

(8)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Awful customer experience

I am a Pokémon seller and player, and I recently picked up the card game online to start honing my skills. For some digital cards, I have been searching endlessly to convert some of my own decks to the digital format. Still not quite there yet so thought I would try buying some more bulk codes.

I sell cards and codes sometimes, and we all make mistakes. I've been an eBay seller for some time, and operate a pretty tight ship. I use my own software to instantly sell codes and know how this process genuinely goes.

I bought 100 codes, to try and find a specific card. The VMAX Kyurem from Lost Origin is evading me on PTCGO Live. And still it evades me :)

The transaction was relatively smooth and accessing the codes within 30 seconds is a decent touch.

I downloaded them and added them 10 at a time. All was well until a block between 60-70 just wasn't recognised by the Pokémon system.

Contacting the customer team, I was basically told to go do one, and that they check their codes through some sort of process.

So basically being told that I lied, simply over their small mistake isn't a taste that would sit well in any customer's mouth.

A poor experience, in the end, and not one I will be repeating.

There are many code sellers in this world, and very happy to find another.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

awsome!!

you get your order via mail immediatly!! so awsome. someone who just plays the online game doesn't need to spend so much on cards just to get the online codes !!!!

26 November 2021
Unprompted review
Rated 5 out of 5 stars

Seamless

I've recently purchased multiple bulk orders from the site, all orders worked immediately and seamlessly. Really good site!

24 June 2021
Unprompted review
Rated 4 out of 5 stars

Good website, but one problem

When i found the website i was happy. I got some packs and promo codes, and they all worked, exept for one. Instead of giving me tree full arts, it only gave me one normal GX. Other than that it works perfectly.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Was doubtful

Was doubtful, tried a smaller purchase and they are legit and actually instant, happy man.

3 February 2021
Unprompted review

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