Posterstore Reviews 

757
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was a bit worried when I read some of the reviews after I'd purchased my two posters - on second thoughts I probably should've checked them beforehand. A lot of reviewers said that they had experien... See more

Rated 5 out of 5 stars

The experience is easy and effortless. Framed artwork delivered right to your door. Ready to place upon its arrival. Really the hardest part is choosing your artwork because there is so much to choose... See more

Rated 5 out of 5 stars

Beautiful assortment of images; both black&white and four-color! Excellent, sturdy paper. Very sharp image clarity. And, maybe most importantly, the shipping was fabulous. Posters separated with smoot... See more

Rated 1 out of 5 stars

This poster took longer than promised to arrive. When it did arrive the sticker meant to keep it rolled up had ripped open. It was difficult to remove from the tube because of this. Once removed fro... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Trendy and stylish Scandinavian design premium posters and frames online at great prices. Free shipping over £45 and 3-5 days delivery time. Happy shopping!


Contact info

4.0

Great

TrustScore 4 out of 5

757 reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(757)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Never Recieved Order

Never Recieved Order. I ordered three posters off the website. Only one was delivered. I contacted customer support and they said this was a mistake and they would be sending me the other posters. Three weeks later and I still have not received the other two poster that I paid for. Customer service is now unresponsive.

2 October 2024
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Reply from Posterstore

Hi Luke

We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.

Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.

Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. Our customer service will be in touch with you soon regarding this incident.

Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.

- Poster Store

Rated 1 out of 5 stars

Would not recommend

Very poor communication - almost impossible to contact customer services when something goes wrong. Would not order from Posterstore again. Posters poorly packaged so arrived with creases. Part of order did not arrive. Could not contact anyone at Customer Services. Would not recommend.

27 September 2024
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Reply from Posterstore

Hi Maureen

We are sorry to hear that you are not satisfied with our customer service.

We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern.

Have a great day!

Rated 2 out of 5 stars

The hanging mechanism was not set…

The hanging mechanism was not set correctly and could not connect to the wall because it was recessed behind the frame.

23 September 2024
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Reply from Posterstore

Hi Kristine

We are sorry to hear about the issues you have experienced with your items

We are very sorry to hear that you are not satisfied with the quality of our products.
If you have a damage item we kindly ask you to contact our customer service.

Have a great day.

Rated 1 out of 5 stars

The poster received were the not the…

The poster received were the not the full size and blurry.

24 September 2024
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Reply from Posterstore

Hi Leslie

We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.

If you happen to receive a damaged item, we would greatly appreciate it if you could reach out to our friendly customer service team. They’re here to assist you in the best way possible!

Have a great day

Rated 2 out of 5 stars

The quality is terrible

The quality is terrible — the poster feels and looks like something I could have printed on my home printer.

23 September 2024
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Reply from Posterstore

Hi M Smith!

We truly appreciate your feedback and we're sorry to hear you're not completely satisfied. Just to let you know, we use 200g uncoated, premium matt paper for our posters, which we mention on our website. This paper is also age-resistant, and we’ve chosen a lovely non-reflective matte finish for a great look!


If your item arrived damaged, please reach out to our Customer Service team. They’ll be more than happy to assist you!

Have a great day

Rated 1 out of 5 stars

Slow and low print quality

No communication on delay for shipping. Low quality poster prints.

20 September 2024
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Reply from Posterstore

Hi SL

Thank you for your feedback.

We are very sorry to hear that your items arrived delayed and not as expected!

We print our posters on FSC Certified 200g/m2 uncoated premium paper. The paper is age resistant and we have chosen a matte surface without reflections to create a premium feel with no glare. It is important to us that our product reflects this quality.

Our customer service will be in contact with you soon. We hope that, with your input, we can find the best resolution.

Kind regards,

Team Poster Store

Rated 5 out of 5 stars

Amazing quality

Amazing quality, great service, easy to order from their great selection, very affordable, arrived super quick and it was so easy to hang with their hooks.

10 September 2024

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