Posterhut Reviews 

35
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Received my 3 posters, ordered frames from elsewhere. The posters themselves are of great quality, text looks clear and sharp from far and close up, images high quality, content accurate, good pricing... See more

Rated 5 out of 5 stars

Bought two framed posters for my son's bedroom, he loves them, delivery was on time and was exactly as described, would definitely buy from this company again, thank you 😊

Rated 1 out of 5 stars

Awful customer services - Item has still not arrived they just keep sending me a tracking number that states a label has been created cant find out if its shipped or not - wont be using these again !... See more

Rated 5 out of 5 stars

Sent me a 10% refund after the first order code didn't work, which was helpful. Some companies might've wriggled out of it somehow. Good comms, great product. Would definitely recommended.


Contact info

3.6

Average

TrustScore 3.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(35)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Posters are fantastic quality

These posters are fantastic quality. They arrived sooner than I thought which was great as I'd left it a little late to order as a gift. Well packaged so as not to get damaged during transportation. Will definitely order from here again.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 3 custom album posters

I ordered 3 custom album posters, and they came out better than I expected. I was skeptical and hesitant however, I took the chance, and I'm glad I did. If you’re ordering custom posters remember to be patient, it’s custom.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Chelsea FC poster.

Great quality Chelsea FC poster with a sleek and eye-catching design. The print is crisp, well-detailed, and true to the club’s iconic style. Very happy with this purchase and would definitely recommend it.

16 January 2026
Unprompted review
Rated 4 out of 5 stars

Great response to a damaged delivery !

I have to admit I’m a bit surprised by the previous reviews on here as I eventually had a good experience with this company.
The original order unfortunately arrived damaged, probably I believe as a result of poor handling by the delivery company Evri.
However posterhut (great service from Luke in particular) replaced the items very promptly and free of charge.
As an ex customer services manager I’ve always believed the measure of good customer service is how they react when there is a problem, and I cannot fault their response to mine!
Thanks to Luke and his team 🙏

16 January 2026
Unprompted review
Rated 1 out of 5 stars

been almost 3 weeks, heard nothing

Ordered 2 posters on the 17th of December, it is now January the 6th, I haven’t heard a thing. No shipping updates, no reply to my email! Don’t know if the posters will ever arrive or if i’ll be able to get my money back. Customer service is woke, would give it 0 stars if possible.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Shocking company

Shocking company, 2 weeks and still waiting for my order. I only ordered one poster for my daughter for xmas and its not going to arrive. Dont bother emailing them they just lie.

23 December 2025
Unprompted review
Rated 4 out of 5 stars

Quality is unreal

Quality is unreal. Ordered 3 posters all 3 came and wrapped up safely no damage. Only thing was they took a bit longer then expected

11 December 2025
Unprompted review
Rated 1 out of 5 stars

This company are filthy

This company are filthy, dirty thieves that sell artworks stolen from artists. Whatever you do, do not ever buy from these scamming pieces of scum.

25 November 2025
Unprompted review
Rated 2 out of 5 stars

Frame missing

The prints were nice, but one poster didn't come with the frame as ordered. Very upsetting. Hope this gets resolved quickly.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Not great

Missed the command strips as part of my order, was told they’d been sent out, this was over a week ago still nothing!

25 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look