Hi, there! just let you know how on earth I have been too difficult to access your online platform for submitting user ID as the approval, if you could probably eliminate the complicated and clumsy p... See more
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Great experience for sure I will recommend you to all of my friends
Before registering to use this service, I rang and spoke with Mark. He was so incredibly helpful, not at all pushy and was able to answer all my questions. I would definitely recommend using this se... See more
Mark was available and friendly, he answered all my questions and gave me clear guidance. Overall it was a pleasant and easy process to establish a UK mailing address.
Company details
Written by the company
The PostBox Company: Low Cost Registered Office Services; Mail Forwarding; Mail Scan & Email; Small Parcel Forwarding; and more… We provide a comprehensive Personal & Business Mail Address and Mail Handling Service; designed to help the busy Individual or Business needing a discrete and confidential Mailing Address or help with post and parcel handling; whether you are located or living here in the UK or overseas – our clients are located world-wide. We also offer a wide range of Business Services, such as a Registered Office; a Directors Service Address and a Business Mail Address with Mail Scan & Email and Mail or Small Parcel forwarding world-wide.
Contact info
5 Brayford Square, E1 0SG, London, United Kingdom
- 0203 910 8286
- info@postbox.company
- postbox.company
4.3
Excellent
23 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great experience for sure I will…
Great experience for sure I will recommend you to all of my friends
23 April 2026
To improve your services!
Hi, there!
just let you know how on earth I have been too difficult to access your online platform for submitting user ID as the approval, if you could probably eliminate the complicated and clumsy process, exactly, if you won't mind, I will appreciate you, correctly, please advise! Thank you!
28 April 2026
So easy to set up lookin.g forward to…
So easy to set up lookin.g forward to see how the service works
31 March 2026
Surprisingly straightforward process
Surprisingly straightforward process. Spole top a real person who was very helpful.
17 February 2026
prompt service.
1 December 2025
Straight forward and quick
31 October 2025
Very simple and quick
22 August 2025
IVE EMAILED 5 TIMES NOW TO CANCEL THIS…
IVE EMAILED 5 TIMES NOW TO CANCEL THIS ORDER , NO REPLY AT ALL , ITS TOO COMPLICATED FOR ME AND ASKED FOR A REFUND WHICH I BELIEVE THEY MUST DO BUT NO REFUND AND NO REPLY , THEY DONT TELL YOU ABOUT THE ID AND ALL THE INFO YOU MUST EMAIL OVER WHICH I CANNOT DO ITS OUT OF MY SKILL SET ,JAMES AVANN
UPDATE , OUT OF THE £40 THEY TOOK FROM ME THEY GAVE ME £9.60 BACK AND SAID THE REST IS FOR FEES , THIS IS HOW THEY TREAT PEOPLE WHO CANT FORFILL WHAT THEY WANT DUE TO TO COMPLICATED , THEY REASON WAS FALSE THEY SAY NO REFUNDS TO BUSINESS I AM NOT A BUSINESS THIS WAS PERSONAL , THEY JUST DID NOT WANT TO FORFILL THE REFUND , I WIL TAKE UP WITH MY BANK
6 August 2025
My experience was of a first class…
My experience was of a first class nature. Effortless website navigation. Instant and clear professional communication, reliable service. And quick response to messages
19 May 2025
They're rather swift and flexible about…
They're rather swift and flexible about address particular details. Lovely experience.
14 April 2025
Very professional people every time i…
Very professional people every time i call them,very helpfull
14 May 2025
This was a super easy website to use…
This was a super easy website to use and does exactly what I need it to do.
28 April 2025
The whole process was so easy
The whole process was so easy. The lady I spoke with explained it clearly and then it was just a few clicks and it was done. I now have a new legal address in my blog newsletter
25 April 2025
Postbox process. Quick. Easy. Cost effective.
Using Postbox made the whole process from start to finish straightforward and with easy online setup.
22 October 2024
Before registering to use this service
Before registering to use this service, I rang and spoke with Mark. He was so incredibly helpful, not at all pushy and was able to answer all my questions. I would definitely recommend using this service.
16 January 2024
Wrong address
I purchased an address service for my Ltd company. When I tried to register it at Companies House it was rejected. As I live in Wales the registered address has to be in Wales. I contacted them to ask for a refund but did not get a reply
8 November 2023
Reply from The PostBox Company
This client purchased a Business Service.
During the purchase he needed to agree to our Terms and conditions to be able to check out.
These clearly state:
Our Refund Policy:
Sales to Businesses: Sales made B2B (our businesses selling to other businesses) are exempt from the Consumer Contracts (formerly Distance Selling) regulations and these services are non-refundable.
You can live anywhere and use our service. We have seen no evidence that the jurisdiction for the client's company is Wales - in fact we cannot find the company name we have been given listed on Companies House. If we see evidence that the company is a Welsh Company and therefore not eligible to use our address we will refund the service.
Contacted straight away to cancel and…
Contacted straight away to cancel and they did not refund even though services were not used. They do not respond to the numerous emails I have sent. Absolutely rubbish I would stay away from them. DO NOT USE!
14 October 2023
Reply from The PostBox Company
This client purchased a Business Service.
During the purchase she needed to agree to our Terms and conditions to be able to check out.
These clearly state:
Our Refund Policy:
Sales to Businesses: Sales made B2B (our businesses selling to other businesses) are exempt from the Consumer Contracts (formerly Distance Selling) regulations and these services are non-refundable.
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