Postal Pantry Reviews 

208
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have found the Postal Pantry an absolute joy during lockdown, and will continue to use them in the future. Prompt deliveries, helpful staff, and an ever growing range of products. They are open to... See more

Rated 5 out of 5 stars

Very impressed with postal pantry. My order arrived really quickly and each item was really packaged with care and arrived in perfect condition. Items bought for a birthday hamper. Things you don't us... See more

Rated 5 out of 5 stars

For weekly groceries and for sending gifts and hampers, I would thoroughly recommend The Postal Pantry Company. I recently asked them to help with a bespoke vegan gift hamper and they quickly put tog... See more

Company replied

Rated 5 out of 5 stars

Excellent product (laundry sheets - I'll not be going back to the thick liquids or powders that clog the washing machine), but also fast and efficient service. The p&p was a bit pricey though. Interes... See more

Company details

  1. Grocery Delivery Service
  2. Corporate Gift Supplier
  3. Delivery Service
  4. Gift Shop
  5. Organic Food Store
  6. Organic Shop

Written by the company

We’re on a mission to make sustainable living effortless. Discover a curated selection of eco-friendly pantry staples, home essentials, and wellness products delivered right to your doorstep. Join us in our journey towards a greener, healthier future, one sustainable choice at a time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service...

Always helpful, responsive and happy to go out of their way to make the whole process as easy as possible. Definitely 5 stars...

10 March 2021
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Reply from Postal Pantry

Hi Tina. Thank you so much for your review! All of us here at The Postal Pantry Co really appreciate you taking the time out to share your lovely feedback with us. All the best, The Postal Pantry Co.

Rated 4 out of 5 stars

Allow 3 days at least for delivery.

Allow 3 days at least for delivery.. I ordered on Monday hoping for a Wednesday delivery but it was Thursday.. poor dad got no post on his birthday but was indeed thrilled when it arrived the next day and is thoroughly enjoying the contents of his nut hamper.. Thankyou
No criticism meant of the hamper company just a gentle reminder that the postal service is no longer next day delivery for first class ..

9 March 2021
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Reply from Postal Pantry

Good evening Mrs Dure.

Thank you very much for your feedback. We are so sorry that the nut hamper didn’t arrive in time for your dads birthday. Your order was sent by Royal Mail 1st Class and would have left us on Tuesday morning. As advised on our delivery options, currently it can take between 2 to 3 working days for delivery as Royal Mail doesn’t guarantee next day with 1st Class at the moment because of the current climate. We are more than happy to give you a refund on the postage charge as a gesture of goodwill - we will send you an email now to discuss this further. Once again, we are really sorry for any inconvenience caused.

Kind regards,

The Postal Pantry Co

Rated 5 out of 5 stars

Great and friendly service

Great and friendly service. An item I ordered by mistake was promptly exchanged without any fuss. Delivery is always perfect. The product are of great quality. More than 5 stars for their business.

9 March 2021
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Reply from Postal Pantry

Hello. Thank you so much for your kind words and lovely review. We all really appreciate you taking the time to share your feedback with us. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Excellent food.

9 March 2021
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Reply from Postal Pantry

Hello Dorothea. Thank you very much for your review. As a small family-run business, every review like yours helps us so much. All the best, The Postal Pantry Co.

Rated 5 out of 5 stars

The service from this company is second…

The service from this company is second to none. Nothing is too much trouble and they go above and beyond to help. It's a great little business and deserves to go far!

9 March 2021
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Reply from Postal Pantry

Sarah, thank you so much for your lovely review! We all really appreciate you taking the time out to share your feedback with us. Kind regards, The Postal Pantry Co

Rated 5 out of 5 stars

Such amazing service always so helpful…

Such amazing service always so helpful if you have a querie. Totally recommend them

9 March 2021
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Reply from Postal Pantry

Hello Jenny. Thank you very much for your kind words! We all really appreciate you taking the time to share your feedback with us. All the best, The Postal Pantry Co.

Rated 5 out of 5 stars

Fantastic company

Great range of products, easy ordering, wonderful service.

9 March 2021
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Reply from Postal Pantry

Hello. Thank you so much for taking the time to share you experience with us - we all really appreciate it and look forward to seeing you again soon. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

Fast

Fast, thoughtfully packaged and fresh...perfect!

9 March 2021
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Reply from Postal Pantry

Hello Georgina. Thank you so much for your review! As a small family-run business, every bit of feedback like this helps us so much. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

We are so glad to have found the Postal…

We are so glad to have found the Postal Pantry, they are very well stocked in a huge variety of products, if they don't have it.. you can ask them and they will tey and source it.. as well as giving feedback such as I'd really like to see more baby snacks/food and they expanded their stock for me.
They have gone above and beyond for us since using them and they have worked so hard throughout lockdown. We highly rate them and so does our son (who has even had a couple of treats in the parcel) thank you all at the Postal Pantry, you are amazing!

9 March 2021
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Reply from Postal Pantry

Nicol, thank you so much for your lovely review! We all really appreciate you taking the time out to share your feedback with us. Kind regards, The Postal Pantry Co

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