Great system when it works, but no tech support whatsoever.... be ready to wait on hold for hours before talking to a live person. Today, I have been with tech no-support for over 5 hours & my store... See more
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Oh my gosh... Edward out of the California office is the all knowing wizard of POS nation Cash Register Express. He was able to work us through a 2.5 year long issue we had been calling about over an... See more
Company replied
The telephone got answered within a very short waiting period....with no commercials. Was attended to by rep Edward who fixed my POS problem and efficiently answered my questions about new and... See more
Company replied
Soorag Balasubraman was the first representative who actually answered my questions and resolved my issue about which printer would be best for our needs. He was patient and explained everything to m... See more
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Company details
Written by the company
POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business. We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business. POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support. We provide retailers with high quality, easy-to-use, plug-and-play point of sale solutions. We take pride in our ability to outfit businesses with customized, all-in-one POS systems. Our wide range of products, low-cost delivery, and dedicated customer service combine to make us the premier provider of everything point of sale.
Contact info
Griffith Street 3021-B, 28203, Charlotte,NC, United States
- 877-727-3548
- sales@posnation.com
- posnation.com
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I called in this morning with a issue…
I called in this morning with a issue and had the pleasure of speaking with Dave. I confirmed my info for my business and told him about the problem that I was having and he immediately fixed my issue promptly. I thought my problem would take a while to fix but he identified it and fixed it in less than 10 minutes. I appreciate his help and support!

Reply from POS Nation
Great Experience
Arend in tech support was so incredibly helpful for me in a situation that was greatly affecting my business. Despite my obvious frustration, he stayed on the phone with me for multiple phone calls, and worked through my issue with my POS system until it was resolved. He was patient in working with me during business hours while I was having to help customers at the same time. Arend really problem solved an issue that needed a pretty firm understanding of how the system worked and multiple computers. This was a job well done. Thank you Arend!!!

Reply from POS Nation
Comcash is STILL the best
We have been Comcash customers for nearly 20 years. When it came time to migrate to a cloud-based service we shopped every available option. We had been using Comcash Classic for POS and Square for credit card processing and after comparing all the hardware, software, and customer service at the competition, there was no question that we would remain loyal Comcash/POS Nation customers. No other company holds a candle to Comcash's service and affordability. Every migration issue I have had whether user error or program-related has been addressed by the tech team. I have spoken with Arron, Bradly, Bram and many other techs multiple times and they always address and solve my issue quickly and efficiently with the best attitude. My POS, merchant services, and back-of-the-house ops are all now integrated, on-demand, and running smoothly.

Reply from POS Nation
I called at 7:30 pm eastern time they…
I called at 7:30 pm eastern time they picked and helped with matter of 2 minutes very knowledgeable and professional

Reply from POS Nation
Very helpful and kind
The helped me through my problem, willing to do whatever it took to get to the bottom of what was going on! Thank you Sooraj :)

Reply from POS Nation
I am really glad with Edgar Hurtado…
I am really glad with Edgar Hurtado services, he always give us excellent service and help us to solve any kind of issue!! Thanks Edgar again !!

Reply from POS Nation
Very Helpful through the whole upgrade…
Very Helpful through the whole upgrade process

Reply from POS Nation
He was a great technician and needed…
He was a great technician and needed help with quarterly reports. Got the job done.

Reply from POS Nation
Excellent service
Response time was quick, Saumil was kind and helpful. He was knowledgeable on what to do and was able to get me situated within 10 minutes

Reply from POS Nation
I would like to thank Parth Pandya for providing awesome supprot.
I would like to thank Parth Pandya for his excellent assistance in resolving my receipt printing issue. He was incredibly patient and took the time to walk me through each troubleshooting step, ensuring that I understood everything along the way. Thanks to his expertise and dedication, the issue was successfully resolved in a little over an hour. I truly appreciate his support and professionalism throughout the process.

Reply from POS Nation
The technician guided me through my…
The technician guided me through my question really straightforward, and showed me how to set up what I needed quickly. He was friendly and really easy to talk to.

Reply from POS Nation
Oh my gosh this technician was so Good!
Oh my gosh... Edward out of the California office is the all knowing wizard of POS nation Cash Register Express. He was able to work us through a 2.5 year long issue we had been calling about over and over again without resolution. Edward stayed on the line for close to 120 mins figuring out how to solve the sorting and reports issue. YOU are amazing Edward :)

Reply from POS Nation
The telephone got answered within a …
The telephone got answered within a very short waiting period....with no commercials.
Was attended to by rep Edward who fixed my POS problem and efficiently answered my questions about new and updated software that is being offered.
I have used this firm prior to merger and since for over 25 years and its always been great.

Reply from POS Nation
P.O.S SAYS IT ALL THESE PEOPLE SUCK
The name fits I wish I had realized it before I gave them $. PLEASE READ ALL OF THIER 1 STAR REVIEWS!!! These people lie they deceive and when confronted act as if they didn't. The puff up thier company and just say anything to get a sale. We have box full of crap we have never used and the best they could offer is if I went through the trouble of sending it back I'd get 50%. Shove that where the sun doesn't shine. You scam people you should be ashamed. DON'T DO BUSINESS WITH THESE P O S PEOPLE.

Reply from POS Nation
very easy going tech and knowledgeable
very easy going tech and knowledgeable. fast and efficient.

Reply from POS Nation
Saumil shah was a very well experience…
Saumil shah was a very well experience gentleman. He resolve my POS issue very productively. His knowledge made it easy & quick to resolve the trouble shooting.

Reply from POS Nation
Saumil shah was great!
Saumil shah was great!! He quickly solved the problem I was having with my pos & explained briefly what to do if that happens again.

Reply from POS Nation
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