Portobello Vintage Market Reviews 

9
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Vintage Clothing Store

Information provided by various external sources

We bring specially curated selections from the heart of the world famous Portobello Road, London to your doorstep. Specialising in bohemian vintage clothing from the 70's and 80's, laced with Indian heritage woven into western designs. Everything from beautifully unique one-off historic items to wholesale, we do it all so please do not hesitate to get in touch if you're looking for something specific. Let us bring the essence of Portobello Road to you.


Contact info

3.0

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(9)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dishonest, thieving company

Portobello Vintage Market refused to give me a refund for a jacket I returned that didn't fit (returned in perfect condition, obviously they resold it). As they were a new business, I accepted a voucher (even though they had nothing saying there was no returns accepted - I did this to be kind and supportive). This voucher had no expiration or terms attached. I have searched many times and never found anything I like again. Now that the business is closing, I have requested my voucher to be refunded so I don't lose the value (£100). Instead of honouring this and giving me the money owed, they are ignoring me on every channel, not responding to my messages nor doing the moral thing and making sure they return my money. Totally despicable, do not recommend engaging with this company.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Would give more than 5 stars if I…

Would give more than 5 stars if I could. I ordered a top but unfortunately it was not found in stock & so I was refunded. However a few weeks later I got a message to say it had been found & would I still like? I was away at the time but had a few email exchanges & happily have the top. Very grateful for the thoughtfulness.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

not sending clothes to landfill

The idea behind not sending clothes to landfill really appeals, and the clothes are super quality.
My order arrived really quickly.
I ordered 2 skirts and a top, all were as described and I am really happy with them, I will definitely be ordering again.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful vintage clothing and friendly service

Beautiful vintage clothing made of high quality fabric!
Shipping to EU took some time because of customs. A piece was missing when my order arrived but communication via email was very friendly and the missing item was shipped for free. The whole process took some time, I did received two coupons as a compensation though. Will definitely come back for another order!

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Love this brand!

Bought a beautiful vintage top here, which was exactly as it looked on the site. My package arrived really quickly with a thoughtful hand written note, loved the attention to detail. The top itself was really good quality and love the fact that it is one of a kind. I will definitely be ordering more from this brand!

3 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent clothes!

Bought a white blouse and it fits perfectly! Really good quality material so I am very happy with it. The website is really easy to use and my purchase arrived promptly. Overall, it has great service and I would 100% recommend buying clothes from here!

26 July 2020
Unprompted review
Rated 5 out of 5 stars

Many thanks!

Really good experience ordering from Portobello Vintage Market!

Bought a shirt and it was exactly as described. Useful having the measurements on the website so it meant the item is a good fit, which can be hard with vintage garments. Will keep an eye out for nice things in the future.

26 July 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look