I purchased a TravelPro suitcase from Amazon. I didn't realize that the order was shipped by Amazon Prime, however the seller was Portmantos. The suitcase was delivered to me, but I did not even open... See more
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I ordered Travel Pro luggage on Amazon from Portmantos. There was no disclosure that returns were different than normal Amazon returns. The luggage arrived and we used one time. The handle malfunct... See more
Company replied
Called before purchasing online to make sure that it was the correct product. The woman on the phone was kind to look it up in her system to confirm. Once I placed the order, it got shipped the very... See more
Company replied
I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across... See more
Company replied
Company details
Information provided by various external sources
Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.
Contact info
260 liberty st, 08840, metuchen, United States
- 2122066999
- info@portmantos.com
- portmantos.com
3.2
Average
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My briefcase arrived on time
My briefcase arrived on time. Looks better than expected; a bit wider than what I had and much space inside with many dividers; solid and very light, which is wnat I was looking for. I would recommend this company.
9 January 2019
Unprompted review
Reply from PORTMANTOS
Thank you for sharing your wonderful experience. We hope to see you again:)
-Portmantos Concierge
Good customer service
6 January 2019
Unprompted review
Reply from PORTMANTOS
Thank You! We continue to improve our customer service to better your experience.
-Portmantos Concierge
Reply from PORTMANTOS
We are so glad to hear that you are enjoying your purchase. We hope to see you again in 2019!
Happy New Year!
-Portmantos Concierge
Love my handbag!!
28 December 2018
Unprompted review
Reply from PORTMANTOS
Tumi is a spectacular choice. This Tumi tote is perfect to travel with :)
Happy New Year,
-Portmantos Concierge
Gift for my husband
My husband absolutely loved this bag. It was a replacement for a leather Kenneth Cole bag he had. This is much sturdier and the turquoise color inside is just enough to make you stand out without being overwhelming.
28 December 2018
Unprompted review
Reply from PORTMANTOS
You have great style! You chose an excellent bag.
-Portmantos Concierge
Perfect transaction
Flawless process from shopping to free rapid delivery.
I would cheerfully recommend Portmantos.
I wish all online orders were like this one!
22 December 2018
Unprompted review
Reply from PORTMANTOS
You just made our holidays even better! Thank you for trusting portmantos with your purchase.
-Portmantos Concierge
Fast shipping
20 December 2018
Unprompted review
Reply from PORTMANTOS
We know how excited our customers get after a purchase so we do our best to get it out as fast as possible!
Happy Holidays
-Portmantos Concierge
Reply from PORTMANTOS
Enjoy your purchase! Thank you for your review!
-Portmantos Concierge
perfect husband gift!
I was looking for a gift for my husband and this wallet was perfect. I love the design and the feature of being able to get his cards our effortlessly. I am so glad I found it and I cannot wait to give it to him. Shipping was fast as well.
17 December 2018
Unprompted review
Reply from PORTMANTOS
He is going to LOVE it! Great choice:)
Happy Holidays,
Portmantos Concierge
Easy professional purchase
Easy professional purchase. Ordered on line, 2 days later gave it as a gift... no hassle, very easy transaction!
13 December 2018
Unprompted review
Reply from PORTMANTOS
Thanks for trusting us with your purchase. We hope to see you again.
-Portmantos Concierge
Thrilled with Moonlight luggage set!!!!
I was thrilled with the purchase of the luggage I made. The only thing I was disappointed with was not having a small shoulder strapped matching tote with the moonlight luggage. If there is one somewhere, I will definitely buy it. Please let me know.
12 December 2018
Unprompted review
Reply from PORTMANTOS
Glad to hear you like our exclusive color! We will let out designers know you are looking for a matching tote. Until we make one check out some of these. https://www.portmantos.com/luggage-more/?shop_by=1015&type=1365
-Portmantos Concierge
Doesn't stand behind its products
I purchased an expensive handbag from Portmantos on October 17, 2018 through Amazon, and started using it in mid-November 2018. Today, the handle spontaneously detached from the bag as I walked from my car to my office. It cannot be repaired. I contacted Portmantos, and they refuse to replace the item because I received it "almost 2 months ago." This is unacceptable. BAD BUSINESS. DO NOT PURCHASE ITEMS FROM THIS COMPANY.
11 December 2018
Unprompted review
Reply from PORTMANTOS
Thank you for taking the time to review Portmantos. Enjoy your holiday travels.
-Portmantos Concierge
Great price and quick service
8 December 2018
Unprompted review
Reply from PORTMANTOS
We are happy to hear you are satisfied with your order.
Happy Holidays,
Portmantos Concierge
Outstanding service from beginning to…excellent
Outstanding service from beginning to end. I chatted online before ordering and called to get shipping info. Everything flawless. And the price I got was much better than other stores.
7 December 2018
Unprompted review
Reply from PORTMANTOS
Thank you for your descriptive review. We strive to give our customers white glove service and have a luxurious transaction.
Happy Holidays,
Portmantos Concierge
Reply from PORTMANTOS
Thanks for trusting Portmantos! We would be so happy to see you again.
-Portmantos Concierge
Good transaction 😀
2 December 2018
Unprompted review
Excellent- my purchase showed up very…
Excellent- my purchase showed up very quick and in perfect condition.
27 November 2018
Unprompted review
Reply from PORTMANTOS
We are happy to hear you are satisfied with your purchase.
-portmantos concierge
I fell in love with my briefcase…
I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across my now yellow briefcase. I was extremely exited mainly because I just didn’t want a regular black basic briefcase. I also loved the story of how the founders came about their company it made it that much more meaningful to own this briefcase. Thnkyou immensely much!
25 November 2018
Unprompted review
Reply from PORTMANTOS
That is such a thoughtful review! We are so happy we could help you find the bag of your dreams. Bombata is an excellent choice for adding color to the business world.
We hope to see you again!
-Portmantos Concierge
Excellent bag at a great price !
14 November 2018
Unprompted review
Reply from PORTMANTOS
We are so glad to hear you are enjoying your Travelpro Bold Backpack. Hope to see you again!
-Portmantos Concierge
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