The team was professional, transparent and easy to work with throughout the investment process. They explained every step clearly and helped us make informed decisions. I am very grateful for all the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been looking at property investment for a long time but was worried by certain aspects of the deals. This is the first time I was offered something that was actually built and creating income.
Company replied
Adele was thorough in his presentation and took time to explore my expectations. His hard work has finally come to fruition as my apartment at Church Walk, in Liverpool, has completed and my first ren... See more
Company replied
I saw their advertisement online and filled a customer form and was called back by Calum Chambers . I am a first time buyer and knows nothing about property investment . Since meeting Calum and Lola... See more
Company replied
4.8
Excellent
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive Start at Thornton Cleveleys
Although it's still early in the process, we have recently exchanged contracts on an apartment at Waterside, Thornton Cleveleys and are very excited. So far, everything has gone smoothly.
16 May 2025
Reply from Porticoinvestment
Dear Melissa,
Thank you for your review regarding your exchange of contracts at Waterside.
This location, beside the sea, has particular appeal to renters looking for a modern apartment in a desirable situation.
We look forward to completion, as agreed, and will keep you updated.
Yours,
Portico Invest
I highly recommend them for their…
I highly recommend them for their organised and professional service. Emily was particularly helpful, friendly and always available to provide information and updates when needed.
16 May 2025
Reply from Porticoinvestment
Dear Rosemary,
Thank you for your review.
Emily and her colleagues thank you for your compliments and are delighted you found them to be helpful, friendly and easily accessible.
Yours,
Portico Invest
Honestly speaking stability
Honestly speaking stability, low or no inflation, In UK or portico Invest. Makes it easier,Best options to invest in a saved, Investment friendly,
16 May 2025
Unprompted review
Reply from Porticoinvestment
Dear Joshua,
Thank you for your review highlighting the relatively low inflation in the UK.
Many of our overseas buyers find that low inflation, coupled with high rental returns and capital growth, protects and increases the value of their assets.
We look forward to meeting again soon.
Yours,
Portico Invest
Good morning
4 May 2025
Unprompted review
Reply from Porticoinvestment
Hi,
Not sure what happened here, but good morning to you, too.
Yours,
Portico Invest
Regular updates
Everyone I dealt with was polite, helpful, and quick to respond. They kept me updated and helped me choose from several investment options. Excellent support and a very positive experience.
23 April 2025
Reply from Porticoinvestment
Dear Vanessa,
Thank you for taking the time to write your positive review.
We are delighted that you found our support and communications to be more than satisfactory and suitable for your requirements.
Yours,
Portico Invest
To fellow investors
To fellow investors: my experience with Portico Invest has been a turning point. When I encountered a personal challenge, the customer care team stepped in with a proactive, solution-focused attitude. Their commitment to client satisfaction is truly commendable.
21 April 2025
Reply from Porticoinvestment
Dear Tina,
Thank you for your review.
We are pleased that our team were able to assist you in overcoming a few obstacles that arose during your investment purchase. Such occurrences are not unusual, and here at Portico Invest, we learn from these experiences and are ready with solutions next time they happen.
Thank you for your compliments and for sharing your experience.
Yours,
Portico Invest
Zacc was always accessible and truly…
Zacc was always accessible and truly helped streamline the entire process, whether it involved the developer, solicitor, or myself. Her involvement made everything feel effortless. I'm very thankful for her help. I also want to recognize Lola, my client care contact, who managed the contract pack and handled communication with the solicitors.
18 April 2025
Reply from Porticoinvestment
Dear Janet,
Thank you for your positive review.
Zacc and Lola are delighted you mentioned them and why their input made everything appear effortless. Most people deal with solicitors and contracts a handful of times in their lifetime. Our team at Portico deal with these things every day and it makes sense to do so on behalf of our Clients, provided they wish us to do so.
Zacc and Lola thank you for your consideration, and we look forward to assisting you again.
Yours,
Portico Invest
I looked into several companies before…
I looked into several companies before deciding where to invest, and one stood our right away. They quickly sent a digital pack with key info about property, location, potential growth, costs, and rental returns. Most communication was through text and email, which made things fast and efficient. All expenses, like legal fees and stamp duty, were clearly explained. Since the property is still being built, I was able to buy it below market value.
18 April 2025
Reply from Porticoinvestment
Dear Derek,
Thank you for your review highlighting Portico Invest's information and communication processes.
You mention the breadth of information provided at your first enquiry and the clarity on pricing and expenses. Our team appreciate you taking the time to share your satisfaction regarding their endeavours.
Yours,
Portico Invest
James and his team provided all the…
James and his team provided all the essential information an investor might need, backed by thorough and insightful research. What truly sets them apart is their focus on solid facts rather than flashy sales pitches. It's clear why they are so highly respected by both newcomers and experienced investors alike.
16 April 2025
Reply from Porticoinvestment
Dear Christine,
Thank you for your review.
Here at Portico Invest, everything we do is based on factual information, and we are pleased that you highlighted our knowledge-based approach to recommending investment properties.
James thanks you for your compliments and looks forward to seeing you, in person, later in the year.
Yours,
Portico Invest
The process was refreshingly…
The process was refreshingly straightforward and well-structured, backed by thorough research. Communication was excellent from start to finish. We're already planning another purchase before the end of the year.
13 April 2025
Reply from Porticoinvestment
Dear Brenda,
Thank you for your positive review.
We are delighted that you found our process straightforward and well-structured, and that communications were excellent. Your intention to purchase again shortly is welcome feedback.
Yours,
Portico Invest
The support I received was exceptional
The support I received was exceptional, not just during the process, but even afterward. I'm especially thankful to Zacc, who made everything easy to understand, informative and surprisingly enjoyable. He was always quick to respond to any questions and kept us updates even after the exchange was complete.
13 April 2025
Reply from Porticoinvestment
Dear Ryan,
Thank you for your review highlighting the support you received from Zacc and Portico Invest during your investment journey.
You also mentioned that you found the process enjoyable, and we are pleased that we were able to make the purchase a pleasing experience. Zacc thanks you for your compliments.
Yours,
Portio Invest
I exchanged on a property with James…
I exchanged on a property with James today and he walked me through each step of the process and answered all of my questions before agreed on terms. His professionalism and customer care are second to none.
10 April 2025
Reply from Porticoinvestment
Dear Ian,
Thank you for reviewing your investment experience with James and Portico Invest. We are pleased that you found James professional and that his commitment to Client care was evident.
James is delighted with your compliments and will thank you in person on your next update call.
Yours,
Portico Invest
I was looking forward to seeing the…
I was looking forward to seeing the construction firsthand, but because of safety regulations, visiting the site wasn't an option, something I totally respected. I’d already been following the progress online, and things were clearly moving along smoothly. Instead, James gave me a tour of the neighborhood, which ended up being even more valuable.
10 April 2025
Reply from Porticoinvestment
Dear Dorothy,
Thank you for your review.
Health and safety rules coupled with insurance stipulations have made site visits difficult. However, as you pointed out, the location visits are proving valuable in providing investors with the opportunity to gain a wider perspective on their investment.
James thanks you for mentioning him and tells me that your Developer has organized some drone photography, which should be with you in a day or two.
Yours,
Portico Invest
Great Experience
From the very beginning, the commitment to me was clear. Zacc was always on hand to offer advice and answer questions. It’s been a great experience for both me and my family.
7 April 2025
Reply from Porticoinvestment
Dear Colin,
Thank you for your kind review.
We are delighted that you and your family had a positive experience and Zacc will stay in regular contact with construction and market updates.
Zacc thanks you for your compliments and looks forward to speaking with you in the next few days..
Yours,
Portico Invest
Portico Invest runs like a well-oiled…
Portico Invest runs like a well-oiled machine, but with a very human touch. Their excellent reputation is well earned and they clearly work hard to uphold it.
7 April 2025
Reply from Porticoinvestment
Dear Alice,
Thank you for your review.
The team thank you for your compliments and are pleased that you find them suitable for your investment needs.
We look forward to seeing you in June.
Yours,
Portico Invest
I had some concerns about off-plan…
I had some concerns about off-plan investment, but the Portico team took the time to address every question thoroughly. Duane met me in Leicester and gave me a detailed tour of the city, highlighting factors that would impact my investment. By the end, I realized I wasn't just buying a flat; I was securing a well-researched rental opportunity.
7 April 2025
Reply from Porticoinvestment
Dear Stacey,
Thank you for your review highlighting the general concern and lack of factual knowledge, among new investors, regarding the nature of off-plan investments.
We at Portico Invest understand that explaining off-plan is one of our most significant duties. We also conduct considerable due diligence and thorough research into all aspects of a development before placing it on our books. I am delighted that research became evident on your tour.
Duane thanks you for your compliments.
Yours,
Portico Invest
Answered all my questins
Thank you, James, for coordinating our Church Walk location visit in Liverpool on such short notice. We’re very grateful for the time you took to show us the area and the and answer all our questions. It was great to see that the building looks finished and we are looking forward to completion and our first rental income.
2 April 2025
Unprompted review
Reply from Porticoinvestment
Dear Parker,
Thank you for your review.
As you suggest, Church Walk is almost completed and the process of vetting prospective tenants is underway. James will be in touch in the next few days with an updated timetable and will thank you personally for your compliments.
Yours,
Portico Invest
Quick reply
We chose to purchase a investment in Audley house building. As not UK buyers, my wife and me had many questions, and we were happy with how fast we had clear responses. Adeel always quick to reply. Thank you.
5 April 2025
Reply from Porticoinvestment
Dear Sam,
Thank you for you positive review sharing your satisfaction with the service provided by Adeel.
He thanks you for your thoughtfulness and looks forward to speaking with you again as completion draws closer.
Yours,
Portico Invest
We wish to say a big thank you to Emily…
We wish to say a big thank you to Emily for her endless patience as she guided us to our first non-domestic property investment. We had no idea of what to expect when we started out. We were only looking, just as we have been looking for years. Right from start we trusted Emily and it just flowed along until we realized we finally were going to do it. No hard sell, just information and support.
19 March 2025
Reply from Porticoinvestment
Dear Tomasso,
Thank you for your review.
We are pleased that your time with Emily and Portico Invest led to your finally investing in a property. It is good that you felt the circumstances were right to make that decision. Emily, and our team, provide information and professional guidance and help Clients decide what is best for them.
Emily thanks you for your compliments and looks forward to speaking shortly.
Yours,
Portico Invest
My experience with Portico Invest
I had opportunity to work on purchase of a property with Daniel and Denean.
From the very beginning, They were incredibly prompt in responding to all my queries, no matter how big or small. Their professionalism and dedication was evident every step of the way.
What truly set Denean apart was her willingness to go the extra mile. She didn’t just answer my questions — she took the initiative to research and gather all the information I needed, ensuring I felt confident and informed throughout the entire process. Her hard work and determination made the entire experience smooth and stress-free.
If you’re looking for a reliable, knowledgeable, and caring real estate agent, I am sure Denean would exceed your expectations, and you will find it hard to work with another agent. Thank you, Denean!
25 March 2025
Unprompted review
Reply from Porticoinvestment
Dear Adeel,
Thank you for taking time to write your positive and complimentary review highlighting Daniel and Denean's prompt responses.
You appreciated Denean's helpfulness, enthusiasm, and willingness to put in the time and effort to answer queries fully and provide well-researched information. At Portico Invest, we value fully-researched information, customer communication and team members like Daniel and Denean, who go the extra mile.
Daniel and Denean send their thanks for your compliments.
Yours
Portico Invest
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.