Porta Delivery Reviews 

983
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 654 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the efficient and timely delivery service, noting that items were collected and delivered as planned. Many people highlighted the professionalism, helpfulness, and polite attitude of the staff, making interactions pleasant. The overall service is frequently described as smooth, reliable, and easy to use, with consumers appreciating the fair and competitive pricing. However, some people mentioned issues with communication, specifically regarding unclear pickup and delivery times or a lack of real-time tracking information.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting efficient communication, timely... See more

Service

Clients share positive opinions on service, with many reviewers expressing their intent to use the service... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising drivers and couriers for being polite,... See more

Price

Customers had positive experiences with price, consistently finding it to be fair, reasonable, and... See more

User experience

People report positive experiences with user experience, consistently describing the service as easy, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more

Rated 5 out of 5 stars

Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more

Rated 5 out of 5 stars

The driver was really nice, communicated well and there was no stress in the process. I had a 6 seater table delivered from over 4 hours away, it was just 1 courier, someone helped load on the pick up... See more

Rated 5 out of 5 stars

I was very happy with the service and steady feedback with this company. A very nice courier with clean smart van and fair price I particularly liked the way the site deals with detailing the ite... See more


Company details

  1. Courier and Delivery Service
  2. Logistics Service
  3. Mailing Service
  4. Moving and Storage Service
  5. Shipping Company

Written by the company

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

983 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(983)

641 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service, price and delivery

I was really happy with both the customer and delivery service provided. I chose Porta because they offered an affordably middle-of-the-road quote, and I paid for the insurance and text upgrade which is well worth it. I needed a heavy (200kg+) item nationally delivered, which had presented difficulties with other delivery services, but no issue for Porta.
When I was originally offered a delivery driver that didn’t quite meet the specification I had in mind (no tail-lift), I Whatsapped Porta and they immediately rematched me with a driver that did (tail-lift!)
The communication from the driver was really clear throughout, and my item was well cared for in transit. It arrived exactly as expected. The driver also helped move my item into the house carefully and considerately.
I should also add that I was a last minute booking - I managed to get an item collected within about 48hrs for no additional charge which is basically unheard of!
Five stars.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

I requested a 3 day slot for delivery…

I requested a 3 day slot for delivery to keep costs down. The item was picked up the next day Ed “the best courier ever”. Not only he texted the vendor apologising for not contacting the same day. He informed him
re the time slot. Ed also informed me about his ETA and was extremely courteous. We certainly more people like Ed. Anyvan had quoted £110 for a delayed service Porta Delivery did it for £70 within 24 hours. I am
not going anywhere else. 🙂🙂

4 May 2026
Unprompted review
Rated 5 out of 5 stars

The courier was fantastic

The courier was fantastic. Really nice chap. Very helpful. Communicated brilliantly with updates on ETAs. Couldn't ask for more. Many thanks!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to manage & careful on sofa installation

Easy to manage (the pick-up was remote from me, but asked them to give me a call/message on arrival to confirm that the sofa bed is there and looks like in the picture, after which I could send the money over). Everything went according to expectations and the guys were very careful to get the sofa in the 1st floor room without damaging anything.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Cambridgeshire to Kent

I had an item to be collected from Cambridgeshire and taken to Kent.

I asked for two men and a can and that is what I got.

Two very helpful and polite men carried the item onto the van for me and delivered it three days later exactly as I requested.

Excellent service.

Thank you.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I can not be more happy, Excellent service

I can not be more happy, I was skeptical on start when I paid as I did not hear about them, as much as the cheater anyhoovan company, they were fabulous. Great experience, my move was big, from Suffolk to York and I had a great experience with porta, I had so many items, and not only the quote was much lesser than cheater anyhoovan, the delivery guys were exceptional. My delivery guy, Mahidur, made the move so effortless and they were so nice. I would recommend them to anyone who is moving and needs such service.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Simple

It was simple, effective, very happy with end result.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service at a good price. Would use again.

The Porta delivery quote the cheapest I found. The collection took place shortly after I booked the delivery and the item was delivered a couple of days later - sooner than I expected. I could track the driver's progress and received a text asking if it was convenient to deliver as it was getting a bit late. The driver was very courteous.
I would use Porta Delivery again and would recommend to others. Thank you

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

I was a little nervous booking as I hadn’t heard of Porta before but everything exceeded my expectations. The delivery happened within the windows I chose and on the day they had confirmed. The team were hard working, polite and thoughtful. My furniture was picked up and delivered with no problems at all and all for a very reasonable price. The only slight improvement I would suggest would be a call half an hour or so before pick up and delivery just as a warning to be ready. Overall though I was very delighted.

25 April 2026
Unprompted review

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