Easy booking system where you can actually write exactly what you want done. Excellent service from Anthony who kept us informed with ETA. I had the item delivered the next day from booking. Brilliant... See more
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Review summary
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Reviews shaping this summary
I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more
Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more
Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more
Company details
- Courier and Delivery Service
- Logistics Service
- Mailing Service
- Moving and Storage Service
- Shipping Company
Written by the company
Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.
Contact info
20 Wenlock Road, N1 7GU, London, United Kingdom
- 0203 576 4979
- info@portadelivery.co.uk
- portadelivery.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Efficient and easy to use courier for furniture collection
Easy to use and got my furniture from Norwich to London easily. Once you post the job, it is passed to a freelance driver, so the experience may differ depending on driver allocation. In my case, the driver was efficient and communicative so all went well. Thanks!
29 April 2026
Unprompted review
Excellent service
Excellent service. Quick, efficient and good value with regular updates on collection and delivery
27 April 2026
Unprompted review
I have used Porta about six times and…
I have used Porta about six times and every time I have been more than pleased with the result.
Good communication, super helpful staff, easy to set up and organise. Good value.
Many thanks
27 April 2026
Unprompted review
Fabulous service would definitely…
Fabulous service would definitely recommend and use a again
26 April 2026
Unprompted review
Friendly driver
25 April 2026
Great service at a good price. Would use again.
The Porta delivery quote the cheapest I found. The collection took place shortly after I booked the delivery and the item was delivered a couple of days later - sooner than I expected. I could track the driver's progress and received a text asking if it was convenient to deliver as it was getting a bit late. The driver was very courteous.
I would use Porta Delivery again and would recommend to others. Thank you
27 April 2026
Unprompted review
Exceeded expectations
I was a little nervous booking as I hadn’t heard of Porta before but everything exceeded my expectations. The delivery happened within the windows I chose and on the day they had confirmed. The team were hard working, polite and thoughtful. My furniture was picked up and delivered with no problems at all and all for a very reasonable price. The only slight improvement I would suggest would be a call half an hour or so before pick up and delivery just as a warning to be ready. Overall though I was very delighted.
25 April 2026
Unprompted review
easy negotiations
The patient delivery driver negotiated the delivery to this first story appartment with ease and fluidity, its a success, I'm pleased with this efficient service..
27 April 2026
Unprompted review
Top notch service
22 April 2026
Unprompted review
Fast smooth and very efficient!
Arranged collection, and was collected within the timeframe given. Was updated throughout the whole collection and delivery. Sent photo of item i was sending of it strapped up securely in van. Item was delivered straight away on the same day, even though they had a two day delivery frame.
Thank you Ed , you was brilliant
21 April 2026
Unprompted review
5* Porta
From the enquiry phone call to Porta Delivery I felt that I was important, the customer service was A1, they booked my pick up and delivery, kept me informed, the driver and his mate was so polite and friendly
Will use again no problem and will pass on there name to others, nice to get a decent customer service.
21 April 2026
Unprompted review
Quick and seamless
21 April 2026
Unprompted review
Exemplary Service
The communication from start to finish was exceptional. The chair was protected in transit and I was notified when it was collected, en-route to me and on arrival. The driver was friendly, professional & efficient. I would very happily use Porta again and would recommend them to others. Do keep up this level of customer service - it will separate you from others. Thank You.
20 April 2026
Unprompted review
Absolutely superb service
Absolutely superb service. Incredibly quick, very accommodating with time slots and great communication with the driver. Highly recommend.
20 April 2026
Unprompted review
These guys are amazeballs
These guys are amazeballs, they use WhatsApp well so it made it very easy to keep communications, my specific problem was tricky but they were there very quickly after I’d been let down by another company,
Really good blokes who know what they’re doing!
17 April 2026
Unprompted review
Clown car couriers run by weird control freaks
A chaotic delivery process, chaotic communications with the courier, and direct interference by the clueless CEO himself, who tried to charge me extra the night before the delivery.
Customer service failed to provide a reasonable refund despite being asked 30 times. Instead, they offered a miserly refund or a slightly-less miserly voucher that would force me to use their company again - something on which they were weirdly controlling and insistent. The difference between the two? £10 - the company must be failing if they need it that much!
RE: Porta's response
Aww... still trying to control the narrative?
(1) I've made no comment on the 'success' of the delivery or 'damage'
(2) The communications issues were not 'temporary'
(3) A Porta voucher can only be spent through Porta, i.e. it would 'obligate' me to use your services again (That's the control freak part)
(4) No mention of your ham-fisted price gouging?
(5) Interesting that you consider a customer trying to get a refund 'harassment'; seems like you don't like the parts you can't control?
RE: Porta's response to my response
Aww... you really can't let it go, can you? Try to unclench.
24 March 2026
Unprompted review
Reply from Porta Delivery
Dear Robert,
We’re sorry to hear you felt frustrated with the experience, although we do strongly disagree with several points raised in your review.
Your delivery was completed within the agreed time frame and without any reported damage. The only issue encountered was a temporary communication difficulty due to a technical problem with the courier’s phone, which was resolved and did not impact the successful completion of the job.
We also want to clarify that our team responded to a high volume of messages from you and made every effort to engage constructively throughout. As a gesture of goodwill, despite the service being completed as agreed, we offered a £20 refund on a £77 delivery, alongside an optional higher-value voucher. This was not an obligation, but an attempt to reach a fair resolution.
We appreciate that you may not agree with that outcome, but we do feel our position is more than reasonable given the service was fulfilled.
Hopefully now you've written this review our support team can avoid further harassment, 43 emails trying to force a higher refund amount is quite a lot!
Kind regards,
Porta Team
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