Test Tags. Always easy to order/reorder test tags. Only hiccup is delivery. Startrack do not even attempt to deliver to the home office, saying they couldn't which is total rubbish, instead they hea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initially sent a unit to be calibrated but it was well past its used by date. Communication from all customer service people was fantastic via phone and email. Decision to purchase a new test... See more
Nathan took the time to listen carefully & understand my issues with my old TnT machine, and we decided on an upgrade solution that will help me to better meet my client's requirements. Nathan showed... See more
Company replied
I had to return the initial PAT machine as it was faulty. Although a little disappointing, Justin and the team promptly shipped another one on the day and I received the new one by week's end. Incredi... See more
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Company details
- #1 of 2 best companies in Electrical Appliance Wholesaler
- #8 of 24 best companies in Business to Business Service
- #6 of 18 best companies in Electronics Store
- #3 of 6 best companies in Manufacturer
- #4 of 9 best companies in Prints and Signs Store
Written by the company
100% Aussie-owned and operated, we have specialised in the testing and tagging industry since 2008. We pride ourselves on providing our customers with great deals and service on a complete range of portable appliance testers, together with lifetime support and expert advice from our highly experienced team. We have the largest range of portable appliance testers (PAT testers), test & tag machines, electrical test tags and essential testing accessories in Australia. Our equipment is trusted by thousands of electricians, test & tag businesses, facility managers and safety professionals nationwide. Whether you're starting a new business or upgrading your compliance gear, we provide reliable, industry-leading tools backed by one-on-one expert guidance and free lifetime support on every purchase. Our range is built to help you work faster, stay compliant and deliver professional results across any site. Guaranteed.
Australia's Premier Online Store for Test & Tag Equipment
Written by the company
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Free Express Shipping
For All PAT Testers Sold
We provide free express shipping on any portable appliance tester purchase. On top of this, orders made before 2pm are dispatched that same day. We guarantee that the time it takes for you to receive your package will be the fastest you've experienced!
Contact info
8 Mosrael Place, Rowville, 3178, Melbourne, Australia
- 1300 656 938
- sales@appliancetestingsupplies.com.au
- portableappliancetesters.com.au
Free Shipping over $200
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
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Customer Service Review:
Customer Service Review:
From the moment I booked my training, the customer service experience was outstanding. I received a personal phone call to ensure I understood the course material and knew how to prepare before attending. I chose the face-to-face option because that’s how I learn best, and I’m glad I did.
From start to finish—and even after the course was completed—the team stayed in touch through both email and phone calls to confirm I was confident with the training and to check if I needed any help with my testing equipment. I ended up purchasing the Metrel PAT, my preferred machine, along with custom-made tags. The entire process was seamless.
I highly recommend this Test and Tag course. I’ll post a follow-up review in 6–12 months to see if this company continues to deliver the same exceptional level of service!
3 October 2025
Reply from Appliance Testing Supplies
Hi there,
Thank you so much for your detailed and thoughtful feedback. We’re absolutely delighted to hear that you had such a positive experience from booking through to completing your training. Our team takes pride in providing genuine support before, during, and after the course — and it’s wonderful to know that this made a difference for you.
We’re also thrilled that you’re enjoying your new Metrel PAT tester and custom tags! And remember, our lifetime support means you can always reach out whenever you need assistance.
We truly appreciate your recommendation and look forward to hearing from you in your follow-up review. Thanks again for choosing us!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for your feedback. We’re delighted to hear that you found our team organized and helpful. We truly appreciate your support and look forward to assisting you again!
All the best,
Den - Appliance Testing Supplies Team
Excellent communication and service.
30 September 2025
Reply from Appliance Testing Supplies
Hi there,
We really appreciate your feedback! It’s great to hear that you found our communication and service excellent — that’s exactly what we aim for every time. We’re always here if you need any further support.
All the best,
Den - Appliance Testing Supplies Team
Excellent super fast turn around on…
Excellent super fast turn around on ordering to receiving.
24 September 2025
Reply from Appliance Testing Supplies
Hi there,
We really appreciate your feedback! It’s fantastic to hear you were impressed with our super fast turnaround from ordering to receiving — we always strive to deliver efficiently and reliably.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Paul,
We appreciate your feedback. It’s great to know you found us easy to deal with and that your order arrived quickly!
All the best,
Den - Appliance Testing Supplies Team
Had exactly what we needed for our…
Had exactly what we needed for our OpShop. Was a simple easy to use, user experience to place an order.
20 September 2025
Reply from Appliance Testing Supplies
Hi Harry,
We appreciate your feedback. It’s great to hear you found exactly what you needed and that placing the order was simple and straightforward.
All the best,
Den - Appliance Testing Supplies Team
We do it right the first time every time!!
The quick delivery of the correct product
17 September 2025
Reply from Appliance Testing Supplies
Hi Louis,
We appreciate your feedback. It’s great to know your order arrived quickly and exactly as expected – that’s what we aim for every time!
All the best,
Den - Appliance Testing Supplies Team
Really easy to deal with and conduct…
Really easy to deal with and conduct both online and in class with minimal fuss.
17 September 2025
Reply from Appliance Testing Supplies
Hi Mark,
Thanks for your review. It’s great to hear the process was straightforward both online and in class, making things easy from start to finish. And with our lifetime support, you’ve always got help available whenever you need it!
All the best,
Den - Appliance Testing Supplies Team
Very quick delivery on my much needed…
Very quick delivery on my much needed order . Polite front office reception.
16 September 2025
Reply from Appliance Testing Supplies
Hi Steve,
We appreciate your feedback. It’s great to know your order arrived quickly and that you had a positive experience with our front office team!
All the best,
Den - Appliance Testing Supplies Team
Staff were very helpful and helped me…
Staff were very helpful and helped me understand the equipment I have.
8 September 2025
Reply from Appliance Testing Supplies
Hi Brent,
We appreciate your feedback. It’s great to hear the staff were helpful in guiding you through the equipment. And with our lifetime support, you’ll always have help on hand if any questions come up later!
All the best,
Den - Appliance Testing Supplies Team
Excellent website and comms.
Excellent website with clear videos etc of test gear I was recommended.
All communications from my first touch base, purchase to delivery absolutely priceless. Thanks guys, will shop with you again. Cheers Peter
10 September 2025
Reply from Appliance Testing Supplies
Hi Peter,
Thanks for your review. It’s great to hear the website and videos were clear, and that communication right through from first enquiry to delivery made things easy. We look forward to helping you again!
All the best,
Den - Appliance Testing Supplies Team
On time delivery and reasonably priced.
I recently purchased a power supply for the Zebra ZQ521 Printer. I was quite pleased with the on-time delivery and sending me the right product.
9 September 2025
Reply from Appliance Testing Supplies
Hi Joseph,
We appreciate your feedback. It’s great to hear the power supply for your Zebra printer arrived on time and at a fair price!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Stephen,
Thanks for your comments. It’s great to hear you had fast delivery, smooth service, and an easy transaction all round!
All the best,
Den - Appliance Testing Supplies Team
Test Tags.
Test Tags.
Always easy to order/reorder test tags. Only hiccup is delivery. Startrack do not even attempt to deliver to the home office, saying they couldn't which is total rubbish, instead they head straight to the local Aust Post Office and make no attempt to notify that parcel has been delivered. I have to actually track parcel myself for its whereabouts and location.
8 September 2025
Reply from Appliance Testing Supplies
Hi there,
We appreciate your review. It’s good to hear that ordering and reordering test tags has been straightforward. We’ll note your feedback about Startrack too – thanks for letting us know!
All the best,
Den - Appliance Testing Supplies Team
They could not have been more helpful
The people I dealt with couldn’t have been more helpful. Made my purchase easy
8 September 2025
Reply from Appliance Testing Supplies
Hi there,
Thanks for your review. It’s great to hear the team made the process easy and were as helpful as you needed. You can count on our lifetime support too, so if anything comes up, help is always just an email or call away!
All the best,
Den - Appliance Testing Supplies Team
You are to aggressive in your requests…
You are to aggressive in your requests and responses and follow ups to seek sales.
It is annoying.
Please take me off this email chain.
I will contact you if i need any thing.
Don't spoil a good relationship this way.
8 September 2025
Reply from Appliance Testing Supplies
Hi Vaughn,
Thanks for your feedback. I’m genuinely sorry to hear you felt our communication came across as too pushy, that’s never our intention.
I’ve reviewed your history, and aside from one email about quarterly test tag colour changes, all other messages were directly related to your training course. We do our best to keep communication relevant and minimal, especially for students going through nationally recognised training, and I’m sorry if any of that still felt like too much.
I’ve now unsubscribed you from our marketing list as requested. If you ever need anything in future, we’re always happy to help.
Thanks again Vaughn, we appreciate your business.
Kind regards,
Josh - Appliance Testing Supplies
Customer service from the sales team…
Customer service from the sales team and the time it took for delivery was excellent. I haven't used the device yet but I cannot wait. Thank you 👍
8 September 2025
Reply from Appliance Testing Supplies
Hi Richard,
We appreciate your feedback. It’s great to know the sales team looked after you and your delivery arrived on time. When you do get started with the device, remember our lifetime support is there if you ever need a hand!
All the best,
Den - Appliance Testing Supplies Team
PAT Tester Calibration
Sent my PAT tester on the Monday to Melbourne for calibration and received it back on the Friday and I live one and half hours North of Sydney ready to use for another year ......thank you Appliance Testing Supplies
4 September 2025
Reply from Appliance Testing Supplies
Hi there,
We appreciate your review. It’s great to hear your tester was turned around so quickly and back in your hands ready to go. And with our lifetime support, you’ve always got backup if any questions pop up before the next calibration!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
We appreciate your feedback. It’s great to hear you found the service efficient, with clear communication and helpful support along the way!
All the best,
Den - Appliance Testing Supplies Team
Quick and easy
As my order is saved within the system it made reordering so quick and easy.
2 September 2025
Reply from Appliance Testing Supplies
Hi Dan,
We appreciate your feedback. It’s great to know the saved order system made reordering quick and easy for you!
All the best,
Den - Appliance Testing Supplies Team
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