Test Tags. Always easy to order/reorder test tags. Only hiccup is delivery. Startrack do not even attempt to deliver to the home office, saying they couldn't which is total rubbish, instead they hea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initially sent a unit to be calibrated but it was well past its used by date. Communication from all customer service people was fantastic via phone and email. Decision to purchase a new test... See more
Nathan took the time to listen carefully & understand my issues with my old TnT machine, and we decided on an upgrade solution that will help me to better meet my client's requirements. Nathan showed... See more
Company replied
I had to return the initial PAT machine as it was faulty. Although a little disappointing, Justin and the team promptly shipped another one on the day and I received the new one by week's end. Incredi... See more
Company replied
Company details
- #1 of 2 best companies in Electrical Appliance Wholesaler
- #8 of 24 best companies in Business to Business Service
- #6 of 18 best companies in Electronics Store
- #3 of 6 best companies in Manufacturer
- #4 of 9 best companies in Prints and Signs Store
Written by the company
100% Aussie-owned and operated, we have specialised in the testing and tagging industry since 2008. We pride ourselves on providing our customers with great deals and service on a complete range of portable appliance testers, together with lifetime support and expert advice from our highly experienced team. We have the largest range of portable appliance testers (PAT testers), test & tag machines, electrical test tags and essential testing accessories in Australia. Our equipment is trusted by thousands of electricians, test & tag businesses, facility managers and safety professionals nationwide. Whether you're starting a new business or upgrading your compliance gear, we provide reliable, industry-leading tools backed by one-on-one expert guidance and free lifetime support on every purchase. Our range is built to help you work faster, stay compliant and deliver professional results across any site. Guaranteed.
Australia's Premier Online Store for Test & Tag Equipment
Written by the company
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Free Express Shipping
For All PAT Testers Sold
We provide free express shipping on any portable appliance tester purchase. On top of this, orders made before 2pm are dispatched that same day. We guarantee that the time it takes for you to receive your package will be the fastest you've experienced!
Contact info
8 Mosrael Place, Rowville, 3178, Melbourne, Australia
- 1300 656 938
- sales@appliancetestingsupplies.com.au
- portableappliancetesters.com.au
Free Shipping over $200
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient calibration process
Easy and efficient process to have our tester calibrated.
4 December 2025
Reply from Appliance Testing Supplies
Hi there,
Thank you for the feedback. We’re glad the calibration process was easy and efficient for you. If you ever need further support, our team is always here to help!
All the best,
Den - Appliance Testing Supplies Team
Postage cost is too high
Postage cost is too high for small items like labels that cost less than the postage.
3 December 2025
When we made our order over the phone
When we made our order over the phone, the Customer Service was top-notch!
3 December 2025
Reply from Appliance Testing Supplies
Hi Issac,
Thank you for the feedback. We’re so happy to hear our team delivered top-notch service over the phone. Always a pleasure to help!
All the best,
Den - Appliance Testing Supplies Team
Helpful advice
I found Liesel to be very knowledgeable and helpful, she guided me through the process to purchase the unit and was there when I was confused with the differences between the Elite+ and Pro. The turn around time was great, approx 3 working days. The unit came with everything I need to start up as a sole trader.
2 December 2025
Reply from Appliance Testing Supplies
Hi Jennifer,
Thank you for sharing your experience. We’re so glad Liesl was able to guide you through the options and make the process easy. It’s great to hear the equipment arrived quickly and included everything you needed to get started. If you have any questions as you go, we’re always here to help!
All the best,
Den - Appliance Testing Supplies Team
Fantastic service
Fantastic service, excellent products, competitive pricing and fast delivery - you really cant go wrong using Appliance Testing Supplies!
27 November 2025
Reply from Appliance Testing Supplies
Hi Dayna,
Thank you for the feedback. We're delighted to hear you’re happy with the service, products, pricing, and fast delivery. We truly appreciate your support and look forward to helping you again anytime!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for the feedback. We’re really glad to hear you received quick, prompt service and that your tags arrived sooner than expected. We appreciate you choosing us and we’re always here if you need anything else!
All the best,
Den - Appliance Testing Supplies Team
Great company and people to deal with.
Great company and people to deal with.
Thank you.
1 December 2025
Reply from Appliance Testing Supplies
Hi Dene,
Thank you for the feedback. We’re delighted to hear you’ve had such a positive experience with our team. We truly appreciate your support and look forward to helping you again whenever you need us!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for the feedback. We're glad to hear our customer service, smooth process, and prompt delivery made your experience a good one. Much appreciated!
All the best,
Den - Appliance Testing Supplies Team
Easy and speedy
25 November 2025
Reply from Appliance Testing Supplies
Hi Barry,
Thank you for the feedback. We’re glad to hear everything was easy and speedy for you!
All the best,
Den - Appliance Testing Supplies Team
Initial response was prompt
Initial response was prompt, and follow up emails keeping me informed of progress was excellent. very impressed with great service
24 November 2025
Reply from Appliance Testing Supplies
Hi there,
Thank you for your review. We’re glad to hear our prompt communication and follow-up updates made the process smooth for you. We really appreciate the kind feedback!
All the best,
Den - Appliance Testing Supplies Team
Very Easy to Book in a Service and…
Very Easy to Book in a Service and Great communication from ATS.
24 November 2025
Reply from Appliance Testing Supplies
Hi Clayton,
Thanks for your feedback. We’re pleased to hear that booking a service was easy and that our communication met your expectations. We’re always here to help!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Ernest,
Thanks for your feedback. We're really glad everything went well for you. We appreciate you taking the time to share your experience!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Marvin,
Thanks for your review. We're thrilled to hear you had an awesome experience. We truly appreciate your support!
All the best,
Den - Appliance Testing Supplies Team
Easy to deal with and fast delivery
Easy to deal with and fast delivery, definitely recommend.
12 November 2025
Reply from Appliance Testing Supplies
Hi David,
Thank you for the feedback. We’re glad to hear everything was easy and delivered quickly. We appreciate the recommendation, and remember—we’re always here with lifetime technical support whenever you need us!
All the best,
Den - Appliance Testing Supplies Team
Our order was actioned quickly and all…
Our order was actioned quickly and all products arrived promptly for our use. Thank you
19 November 2025
Reply from Appliance Testing Supplies
Hi Adelle,
Thank you for your review. We're pleased your order was processed quickly and arrived promptly. If you ever need assistance or product support, our team is always here to help with lifetime technical support!
All the best,
Den - Appliance Testing Supplies Team
Great service
I am very happy with the service and quick turn around time from ordering to delivery. I definitely recommend Appliance Testing Supplies.
Thanks guys.
18 November 2025
Reply from Appliance Testing Supplies
Hi Enzo,
Thank you for the feedback. We're happy to hear you’re pleased with the service and fast turnaround from order to delivery. We appreciate your recommendation—and don’t forget, you have lifetime technical support anytime you need guidance!
All the best,
Den - Appliance Testing Supplies Team
The training was excellent and very well delivered
Very easy to follow training program and clear conside instructions from the trainer. great service buying PAT as well
18 November 2025
Reply from Appliance Testing Supplies
Hi Phil,
Thank you for the review. We're glad you found the training clear, easy to follow, and well delivered. It’s also great to hear you had a smooth experience purchasing your PAT tester. If you need help at any point, we provide lifetime technical support to support you long-term!
All the best,
Den - Appliance Testing Supplies Team
Freindly & Helpful
17 November 2025
Reply from Appliance Testing Supplies
Hi Paul,
Thank you for your feedback. We're glad you found the team friendly and helpful. We’re here anytime you need assistance!
All the best,
Den - Appliance Testing Supplies Team
Quick turn around and stock levels
16 November 2025
Reply from Appliance Testing Supplies
Hi Gerhard,
We appreciate your feedback. It’s great to hear our turnaround time and stock levels worked well for you!
All the best,
Den - Appliance Testing Supplies Team
Easy and fast
14 November 2025
Reply from Appliance Testing Supplies
Hi Warren,
Thanks for your feedback! We’re glad you found the process easy and fast.
All the best,
Den - Appliance Testing Supplies Team
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