www.popvil.com Reviews 1,230

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the vibrant colors and well-made materials of the items. Many people found the customer service to be excellent, noting their responsiveness and willingness to assist with exchanges and sizing issues. The ordering process and delivery were generally smooth, with many receiving their items in a timely manner. However, some customers also noted that sizing can run small, often requiring exchanges. A few other people also felt that their orders were not received or experienced difficulties with returns and refunds, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Customers had positive experiences with product quality and appearance. Many reviewers praised the vibrant... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the very good quality... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the quick and responsive... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their orders,... See more

Response time

Clients share positive opinions on response time. Many customers highlight the quick and efficient responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the wrong size bikini top, twice. I emailed customer service and they were wonderful at taking care of my return/exchange! The swim suit I ordered was great quality and the colors were so vi... See more

Rated 5 out of 5 stars

Great company and great customer service. I purchased a bathing suite. The quality is great. Colors are bright and vibrant. I had an issue with sizing and was able to get it resolved with customer ser... See more

Rated 5 out of 5 stars

I really wanted a super-bright 2 piece for this summer’s pool season and am blown away by the vibrancy of my suits! One did arrive that was less stretchy than expected/ran small and even though I size... See more

Rated 5 out of 5 stars

I bought two Popvil suits for a tropical vacation. Both fit and looked terrific, very good support from straps and bust construction and great design at the leg line and butt. One of the suits had a p... See more


Company details

  1. Swimwear Store
  2. Women's Clothing Store

Written by the company

Welcome to Popvil.com! Popvil (www.popvil.com)is a highly personalized swimwear brand providing obsessed, high quality and affordable swimwear. We focus on functional fit and round out our selection with aesthetics of the moment. Our vision is to empower all women and girls to attain real self-love and celebrate their real women's curves.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered bathing suites

Ordered bathing suites, and one of my tops were to small. Reached out to customer service and they got back with me within 24 hours and helped me return with no issues. Great company to work with!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I received 3 suits

I received 3 suits. The color on them are just as pictured. One was too small but thankfully customer service was willing to help with the exchange. I would definitely order from them again.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Ive bought about 10 bikinis/swimsuits…

Ive bought about 10 bikinis/swimsuits from Popvil. Theyre beautiful and good quality. People have stopped me on the beach to ask where I got them. I only wish all of their suits came with mix and match sizing. I would buy many more if I could get my sizes without the extra. Please Popvil- do all mix and match sizes on your swimsuits!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I love Popvil

I love Popvil. I have purchased several swimsuits from them (bikini and full pieces) all have been incredible quality and i get so many compliments. The customer service is quick to respond and so helpful.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new swim suit!!!!

I absolutely love my swim suit- it is so flattering and I can NEVER find anything that works for my body type (smaller on top, larger on bottom). And the material is super high quality! Also, the customer service is EXCELLENT!! 10/10 recommend!

12 April 2026
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. First of all, they are based in China, not that it matters; I order from a lot of China-based clothing companies. I received the WORST customer experience I've ever had. I purchased over $250 worth of clothing, and the package never turned up at my house. I contacted their customer service asking for a resolution and had to go back with someone named "CiCI" over 10 times, only for her to tell me that it was the shipping company's fault, and they wouldn't refund or replace the items I purchased. So basically, I got zero things for over $250, and they didn't even respond to my last message asking them for an appropriate resolution. I would avoid it at all costs. Seems like they may be saying they shipped something and then not fulfilling the delivery and blaming it on the shipping company to take your money.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Exchange

Bikini I ordered came as a set so could only choose 1 size. I'd say bottoms run a little small from what the size chart says. I got a fast response and was easy to get them exchanged.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

WORST RETURN POLICY/ CUSTOMER SERVICE

I wanted to return 2 suits that did not fit. They began by "bargaining" the return. I said I would exchange, but then they wanted to charge me $23.99 for shipping and I can keep or give away the 2 suits that didn't fit. That math didn't work. I said forget it and give me a return.
We are now on week 2 and still no return label. I would not order from them if I were you!

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust these 5star reviews!

Do not trust these 5star reviews!! Its a trick from the business. You can not return or exchange without leaving a 5star review first or to pay additional costs! Why would u leave a 5star review for them on a unsatisfied purchase

1 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look