Poptop Events Reviews 3,580

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional service, often highlighting their proactive and engaging approach. The booking process is frequently described as easy, simple, and straightforward, with many appreciating the clear communication and quick responses. People also commend the quality of the products and services, noting the excellent entertainment, delicious food, and overall positive user experience. However, some customers were dissatisfied with specific aspects of the service, mentioning issues like a lack of promised staff members at an event or bland food. A few reviewers also expressed disappointment with the company's communication regarding membership cancellation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and... See more

Booking process

Consumers find the booking process to be positive, highlighting its ease and straightforwardness. Many... See more

User experience

People report positive experiences with user experience. Customers found the website easy to use, simple, and... See more

Product

Customers had positive experiences with product offerings. Many reviewers praised the high quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Great company for everything party. Easy booking system and communication online or phone. Plenty to choose from. We had a yurt for my 50th birthday party, which in hindsight was a great choice in wi... See more

Rated 5 out of 5 stars

Victoria was friendly, helpful, professional and had a lovely smile the entire time. She arrived on time and handled the bar setup smoothly. We appreciated her presence and calm attitude, which he... See more

Rated 5 out of 5 stars

We hired Danny for our company party and he was absolutely brilliant. He worked completely independently, moving around the room and visiting each group, and made everyone feel included. His magic is... See more

Rated 5 out of 5 stars

what an amazing experience , everyone absolutely loved the photo mirror ! such an amazing way to capture memories from the night ! so many props were provided and free pictures for the guests to take... See more


Company details

  1. Party Planner
  2. Event Planner

Written by the company

We help #event and #wedding planners find and book best local entertainment professionals.


Contact info

  • Carliol Square 5, NE8 3DF, Gateshead, United Kingdom

  • poptop.uk.com

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Thank you Ed for an amazing party vibe!

Ed was a great find through the Poptop service. Prior to the meeting he had good communication and we talke don the phone a couple of times. At the event itself he arrived in good time and gave me updates on journey progress, coming from London. Most importanty, the music he played was exceptional, he created a great vibe and really got the party going as the evening went on. He gives the perfect combination of cool tunes but music that everyone wants to dance to. I would definitely recommend Ed - a super-nice guy, who really knows how to rock a party. Thank you!!

8 November 2025
Rated 5 out of 5 stars

I booked a Sunday lunch for 20 people…

I booked a Sunday lunch for 20 people in a holiday rental property. Laur Florea contacted me very quickly and all the communication with him in arranging the event was easy and quick. The roast was absolutely first rate as were the team that came on the day. 100% recommend potop and Laur Florea

10 November 2025
Rated 5 out of 5 stars

Jack and Dan are AMAZING.

Jack and Dan are AMAZING.

I can't rate Jack and Dan highly enough. They are "top of their game" in all aspects of what they do. All our guests commented on how super they were.

***You NEED Dan and Jack at your next party*******

We give Jack and Dan 11/10

9 November 2025
Rated 5 out of 5 stars

Amazing Hog Roast

I can not recommend this company high enough, they were fantastic, so many compliments for the hog roast. Nik was amazing throughout. I wouldn't hesitate to recommend them. Thank you.

8 November 2025
Rated 5 out of 5 stars

Very very impressed

Very very impressed! Stilt walking & fire-eating was a great combo.
Our entertainer interacted with all the guests and our little ones & big ones were in awe!

Thank you for making our evening one to remember.

8 November 2025
Rated 5 out of 5 stars

Dave out DJ was fantastic

Dave out DJ was fantastic. So professional and friendly. He asked us what we wanted and he delivered exactly. We cannot rate him enough. He made our party a great success.

7 November 2025
Rated 5 out of 5 stars

A must have experience at your wedding

We could not have chosen a better experience for our guests at our wedding. Mike was absolutely fantastic, lovely with our guests and the caricatures were just amazing. It was the best entertainment we could have chosen for our day and our guests could not stop talking about how impressed they were with Mike. Mike was also lovely enough to offer to do a caricature for me and my new husband at a later time as we were too busy with photos etc, could not recommend choosing Mike to be a part of your special day enough. Thank you so much Mike!

2 November 2025
Rated 5 out of 5 stars

David was absolutely fantastic in…

David was absolutely fantastic in helping with our birthday party. From setting up decorations to serving food and tidying up afterward, he handled everything with professionalism and grace. He worked independently, was always cordial, and made the entire event run smoothly. The party truly wouldn’t have been the same without him. Highly recommend.

2 November 2025
Rated 5 out of 5 stars

Easy process

Easy process. Clear and delivered what I had expected in a friendly and professional manner.

1 November 2025
Rated 5 out of 5 stars

Excellent!

Highly recommend Pizza di Napoli. Louis and Nathan were fantastic in delivering delicious pizzas for my son’s birthday party. Communication was great from start to finish. Nathan arrived extra early to set up and food was ready exactly on time. Food and service exceeded my expectations.

3 November 2025
Rated 5 out of 5 stars

Amazing experience

Amazing experience, tent was set up lovely for my daughters birthday, no rush to collect and just what I expected, communication from Rich was also brilliant

31 October 2025
Rated 5 out of 5 stars

Wedding DJ

John and his wife were an absolutely superb DJ team and did an amazing job for our wedding. They were incredibly friendly and got on well with all our guests - we had karaoke as part of our booking, and once it started, our guests couldn't stop going up for more songs! They were super accommodating for our song selection, and managed to play almost all our songs on our playlist - even with all the karaoke requests! Overall - a perfect experience, would 100% recommend.

1 November 2025
Rated 5 out of 5 stars

10/10

The presentation of the group was
amazing. They delivered a fantastic show, very entertaining and all members were well presented. They are authentic mariachi musicians. I felt so pleased to see my daughter full of joy when she saw the mariachi singing on her birthday party as she did not expected them as a surprise. Also, they sang one of her favourite songs which is the Aventurero surprisingly. She was very very happy and all the people who share with us her party enjoyed it a lot.
All was accordingly great!!
A big heart to all the members of the Mariachi Mexico Canta Uk.

1 November 2025

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