Popsy Clothing Reviews 

6,806
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing items are exceptionally well-made, featuring beautiful prints, soft fabrics, and very convenient pockets. Consumers also appreciate the prompt delivery service and the thoughtful option to request custom alterations before dispatch. Buyers often note how flattering the fits are, making everyday wear comfortable and stylish. However, some customers also noted issues with certain items, specifically mentioning that some tights stretched quickly, lost their fit, and fell down after initial wear. A few reviewers expressed disappointment regarding product durability, noting problems such as peeling materials on backpacks or faulty construction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the clothes are well-made, comfortable,... See more

Quality

Reviewers mention positive feedback about quality, praising the well-made garments, soft fabrics, and... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting that shipments are... See more

Order

Clients share positive opinions on order, highlighting a consistently smooth and straightforward purchasing... See more

Service

Users describe positive interactions with service, highlighting prompt and professional experiences overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

 Unique and different, well-made and “happy. British company And good refunds and returns program. Entirely online. Well worth looking at as they have something for every occasion. I love their tight... See more

Company replied

Rated 5 out of 5 stars

My second purchase from Popsy & once again, I was delighted with the dress. Pockets are fabulous & quality is exceptional. Had intended to take it on our cruise holiday but it’s a slightly heavier mat... See more

Company replied

Rated 5 out of 5 stars

I love Popsy's more unusual prints. My daughter loves highland cattle so The Highland Cow fabric was perfect for her. She doesn't like the midaxi length so it is fantastic to be able to alter the Pops... See more

Company replied

Rated 5 out of 5 stars

Popsy Clothing is an absolutely fantastic small business. The quality of their products is consistently outstanding — beautiful fabrics, flattering fits, and designs that are both comfortable and st... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Dress Store
  6. Gift Shop

Written by the company

Find your feel-good Popsy - Fun prints, thoughtful gifts & matching moments. Whether you’re treating yourself or finding something special for someone else, there’s always something cheerful to discover at Popsy. Explore our colourful range of dresses, tops, skirts, children’s styles, accessories and gifts, all designed with fun prints and feel-good comfort in mind. We love helping you create special matching moments with your child too, with prints you can enjoy together. Our alterations service is also available to help make your Popsy piece feel even more perfect. Follow us on social or subscribe to our newsletter for New Ins every Friday, monthly offers and the latest Popsy treats.

Something lovely to look forward to

Written by the company

New Ins every Friday, plus monthly offers
There’s always something new to discover at Popsy. Our New Ins arrive every Friday, bringing fresh prints, easy-to-wear styles and a little joy to your wardrobe. We also run discounts and promotions each month, so make sure you’re following us on social or signed up to our newsletter so you don’t miss out.

Made to feel just right

Easy 28-day returns & thoughtful alterations

Finding the perfect Popsy should feel joyful from start to finish. That’s why we offer a 28-day returns policy if something isn’t quite right. And if you’ve found a dress you love but it needs a little adjustment, our alterations service can help make it feel beautifully suited to you. Whether it’s the length, sleeves, belt loops or pockets, we’re here to add that extra bit of Popsy care. Just remember, once an item has been altered it can’t be returned.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,806)

1,218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nightdress

Very comfortable

17 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Margaret 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your new Popsy nightdress 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. Clothes are gorgeous and the community Cherish has created is second to none.

10 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Lisa 💗
Thank you for your great review 💗
We really appreciate it & are delighted you're happy with your recent purchase 💗
Thank you so much for your valuable feedback too...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Lovely as usual

Lovely as usual. Came really quickly so was able to wear one of the dresses to family meal Saturday. Thank you xx

16 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Alison 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your new Popsy dress 💗
We hope you enjoyed your meal out with your family 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Products dispatched very quickly and…

Products dispatched very quickly and received the next day. Both items are lovely and the dress is gorgeous and a great fit.

16 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jean 💗
Thank you very much for your great review & feedback 💗
We're delighted to hear you're pleased with your recent purchase 💗
Thank you so much 💗
Popsy x

Rated 4 out of 5 stars

Pleased to be on board

Pleased to be on board. I didn't give full stars because I felt that the waistline seam was a little too high for the size. However, I LOVE LOVE LOVE the poppy dress and the material but will find a wide black belt to use instead.
ALSO, is it possible for you to add my name ELAINE to the mailing. The parcel was delivered to Hush, but no name to identify me. (Hush is my hairdressers and they take parcels for others too). Thank you.

16 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Elaine 💗
Thank you very much for your great review & feedback 💗
We're delighted to hear you're pleased with your recent purchase & our customer care 💗
Thank you so much 💗
Popsy x

Rated 5 out of 5 stars

Efficient Ordering and Delivery Service…

Efficient Ordering and Delivery Service of a beautiful stylish dress

16 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jenifer 💗
Thank you for your review 💗
We're delighted to hear you love your new Popsy dress 💗
Thank you also for your valuable feedback....we really appreciate it 💗
Popsy x

Rated 5 out of 5 stars

Love Popsy clothing for its…

Love Popsy clothing for its individuality comfyness and easycare. I never wore dresses before as I never found any that fitted my shape but now Popsy’s are what I only wear mostly. Love them. Also like the community spirit and the fact you can have them altered too. X

16 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Brenda 💗
Thank you very much for your review 💗
We're delighted to hear you're pleased with your recent purchase, our wonderful designs & styles 💗
Thank you so much for your valuable feedback...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

I’ve become a regular Popsy purchaser…

I’ve become a regular Popsy purchaser over the last year and a bit after being introduced by a friend - I now have midaxi dresses - one for every day of the month plus a few spares (oops!), tights, socks, pyjamas - everything is fantastic, and I love the free alterations service at point of purchase as I like my belt loops removed. Congratulations on your ninth Popsy birthday. Long may your business and the Popsy community grow.

9 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Sarah 💗
Thank you very much for your wonderful review & feedback 💗
We're delighted to hear how much you love our products & our alterations service & really appreciate your feedback & your kind birthday wishes 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Mystical moth

I needed a cabin backpack to fit mine and my sons clothes in for out trip to Edinburgh in April. Found lots of plain backpacks on other websites then I found the mystical moth cabin backpack and i loved it. Lovely bright colours, lots of pockets and more than enough space. Cant wait to use it on our family trips. Will definitely shop again.

9 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Amy 🦋
Thank you for your great review & feedback 🦋 We really appreciate it & are delighted that you love your new Popsy cabin backpack 🦋
Thank you so much...we very much look forward to you shopping with us in the future 🦋
Popsy x

Rated 5 out of 5 stars

Perfect as always

Perfect as always

9 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Mel 💗
Thank you for your wonderful review & feedback 💗
We really appreciate it 💗
Popsy x

Rated 5 out of 5 stars

Love popsy.

Love popsy.

4 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Milly 💗
Thank you for your great review & feedback 💗
We really appreciate it 💗
Popsy x

Rated 5 out of 5 stars

Amazing dress, soft fabric, washed well with a brilliant ammonite pattern

Amazing dress with a brilliant ammonite pattern which is exactly what I wanted but didn't think would exist! The fit is flattering (although slightly long in the waist for someone who's 5'2"), and the material is really soft and comfortable to wear. It's washed well too.

10 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi AS 💗
Thank you very much for your wonderful review 💗
We're delighted to hear you're pleased with your recent purchase & our wonderful designs 💗
Thank you for your valuable feedback too...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Kept informed of order status and…

Kept informed of order status and arrival date. Excellent service throughout.

5 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Susan 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your recent Popsy purchase 💗
Thank you so much,
Popsy x

Rated 5 out of 5 stars

Arrived promptly

Arrived promptly, easy to deal with, very good quality product. I had to return it because the length did not suit me, the return was easy and refund was promptly processed. I'll definitely order from Popsy again!

9 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Anne 💗
Thank you very much for your great review 💗 We really appreciate your feedback & very much look forward to you shopping with us in the future 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Brilliant service

Brilliant service fast delivery and alteration excellent

5 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Christine 💗
Thank you very much for your great review & feedback 💗
We're delighted to hear how much you love our products & our alterations service 💗
We really appreciate it 💗
Popsy x

Rated 5 out of 5 stars

Great as usual

5 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Helen 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted you're happy with your recent Popsy purchase💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

10/10 very pleased!

Ordered my first dress from Popsy and love it! I got a lot of compliments on the print at work, it fits very comfortably and it has pockets! Received it when expected, no complaints there either. Basically looked exactly like the pictures on the site - planning to order more often!

12 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Anne 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your first purchase from us 💗
We very much look forward to you shopping with us in the future 💗 Thank you,
Popsy x

Rated 5 out of 5 stars

Really easy to order from the live

Really easy to order from the live. Say what I want, they send me a link to pay. No faffing about

11 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Maxine 💗
Thank you very much for your wonderful review 💗 We really appreciate it & are thrilled you love your recent purchases from us 💗
Thank you for your valuable feedback too...we love to hear you're enjoying shopping with us during Sunday's Live 'Sneak Peek' edit 💗
Thank you so much 💗
Popsy x

Rated 5 out of 5 stars

Amazing range of clothes!

Such an amazing range of clothes, so many gorgeous prints to choose from. The price is reasonable and dispatch is always fast.
Popsy clothes are so comfortable to wear, I especially love the pockets. They wash like a dream. Best money I've ever spent.

10 January 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi CAF 💗
Thank you very much for your wonderful review 💗
We really appreciate it & are thrilled you're happy with your recent purchase 💗
Thank you too for your valuable feedback...it means so much 💗
Thank you 💗
Popsy x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look