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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the fast and efficient delivery, often noting next-day service. People appreciate the high-quality products and the wide range of options available, frequently mentioning the great value. The ordering process is described as easy and straightforward, with many consumers finding the website user-friendly. However, some customers also noted issues with delivery, including items being sent to the wrong address or not arriving at all. A few people experienced problems with payment processing and the expiration of discount codes, leading to dissatisfaction with the resolution provided by the company.

What people talk about most

Product

Consumers find products to be positive. Many reviewers praise the high quality and excellent choice of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast and prompt... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and prompt... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth, simple, and the best prices online. I can't comment on customer service because everything went smoothly and I never needed to get in touch, a good sign in itself. The prices were the best I c... See more

Rated 5 out of 5 stars

As always Easy shop, acceptable payment method (given current restrictions) Clear dispatch message I know it will be here in a couple of days Postie safe packaging Fun times can begin !!... See more

Rated 5 out of 5 stars

I have checked out several options for poppers and found a great online shop where I can purchase multiple packages easily. Poppersus offers a fantastic variety of products, and the pricing is excell... See more

Rated 5 out of 5 stars

As always the service is excellent with fast delivery and great prices. I have not found better. Highly recommended company and products.


Company details

  1. Food, Beverages & Tobacco

Written by the company

https://poppersrus.co.uk - Poppers for sale. UK Room aromas, Odorisor & Leather cleaner online shop BUY ROOM AROMA POPPERS IN OUR GREAT PRICE ONLINE UK POPPERS SHOP! Cheap Liquid Gold, Rush, Pure Gold, Buzz & Amsterdam Gold etc ALL OUR PRODUCTS ARE ROOM AROMAS that are nicknamed and commonly known as poppers in the UK, a slang term we use on this website also in describing room aromas. The Internets No.1 supplier of poppers style room aromas & odorisors. Buy cheap online in our easy to use stall with safe and simple checkout! All orders before 3pm are dispatched same day in plain unidentifiable packaging! THE MORE BOTTLES YOU BUY THE CHEAPER IT IS! All our poppers for sale are available for international purchase and we dispatch all international orders via Royal Mail international signed for which takes just a couple of days! You can track your order the whole way! Dont worry about your card statement either it will not say poppersrus! WE SHIP WORLDWIDE! UK, EU, ASIA, AUSTRALIA, SOUTH AMERICAS etc Have a look around our website using the brand links, if you have any questions please contact us. For wholesale quantities over 100 bottles please use our wholesale website. All our room aromas and odorisors are UK legal isopropyl nitrite see safety guidelines for information about the products. Established 2009 - Best customer service, best value poppers direct, new stock daily!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

659 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

As always the service is excellent with fast delivery and great prices. I have not found better. Highly recommended company and products.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

They have a good range of products. I have used their company a few times. Tracked delivery. Discounts for returning customers.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

AWFUL EXPERIENCE - IGNORED EMAILS !!!!!!! NO REFUND ....YET

item delivered to wrong address , delivery print had also not put full address , pictures and proof provided , royal mail not interested . item is missing yet poppersrus state they will not refund me until package is returned to them ? package cannot be returned if its lost ? or delivered to wrong person due to there label misprint .

poppersrus are happy to take your money , ive been a loyal customer for years yet they will force you to take legal advice to get a refund . i wish that id claimed for all the damaged bottles id received over the years ...... THIS COMPANY WILL ONLY RESPOND TO REVIEWS ANDWILL IGNORE YOU AND NOT HELP YOU.

i will regularly update this situation and outcome so people are aware and can make a choice as there are dozens of new company with cheaper products , discount codes and super fast safe delivery .
please see social media for further updates and reviews on this company and ongoing situation .

30 October 2025
Unprompted review
Rated 1 out of 5 stars

DISHONEST, DISRESPECTFUL, LlARS - DO NOT USE IF U VALUE good customer service !!!!

Been customer 4 years . First issue of item delivered to wrong address & proved shows the true side of this outfit . Do not believe the reply below …. They have ignored emails , refused to refund or re issue my item … being forced to contact my cc provider & seek legal advice .

They stated will only deal with me when I’m turns up at there HQ - but I’ve reported it lost !!! Absolutely disgraceful customer service from NICK ? …. Most positive reviews on here are unverified . I’m %100 verified and wouldn’t leave such a damning review .

There are plenty of other suppliers out there not just cheaper but treat there loyal customers much better …: I have several friends who now purchase elsewhere due to this incident and TIKTOK has many negative reviews about this company !!!!

This company is known to have highest prices , most complaints due to bad customer service and damaged goods in delivery .

Also issuing codes that are false and non existent …. They do not look after there loyal customers when things go wrong !!!!

Watch this space !!! ( below in response to again disgusting customer service ) !!!

The item was not delivered to my address so how can a company state they will wait until item comes back …. You were also advised that your printer was not working as it had misprinted my flat number . Evidence was supplied in pictures , not my signature , door or person ! The item was not delivered to me so it’s lost and you refuse my legal rights …. Regards patience over a week is enough to request a replacement or refund but no u expect the loyal customer to go through a chargeback process with visa …. The rest is very true nick thomas …..

* UPDATE * 2 weeks later *

Threat of legal action ! Refunded as per consumer rights ! Even then accused neighbour of stealing ! Unbelievable! Begged to remove truth - no chance !!!! Now using a new company so watch for update on them !!!

I always leave positive posts & would never had left this review but for the lack of respect , honesty and lies ☘️ only reason people ☘️

30 October 2025
Unprompted review
Poppersrus logo

Reply from Poppersrus

Once your item is returned we are happy to refund you or resend as the tracking GH376514975GB currently shows as delivered. We are not dishonest you simply need to be patient for the item to return to us, as for your other comments they are simply unnecessary as they are evidently not true, we will refund your purchase when it arrives back this is pretty standard practise

Rated 5 out of 5 stars

Great sire

I've been a customer for years, I recently changed my address and had no problems changing my details on the site. I've enjoyed consistent & quick service for years

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service as usual

My order no 194724 was delivered promptly.

I order regularly and recieved first class service every time. Thank you very much.

Always great deals to be had.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Direct reply to customer service

Direct reply to customer service, thanks you for your email to my personal email inbox,

You have never ever informed me of the code which would go expire in 3 months, and yes, I did email you but you decide to ignore my emails, twice.

Furthermore, you provided me with the code on 02/06/2025, for an order placed on 29/05/2025, I tried to use the code on 23/08/2025 which is less than 3 months, why did it expire if the code was valid for 3 months? So you are indeed dishonest and more than rude

However, as you have requested, I definitely will cut tie with your business. More than happy to do so,

27 August 2025
Unprompted review
Poppersrus logo

Reply from Poppersrus

Should you have any difficulty with codes you can simply contact us

Rated 5 out of 5 stars

Smooth, simple, and the best prices online

Smooth, simple, and the best prices online. I can't comment on customer service because everything went smoothly and I never needed to get in touch, a good sign in itself. The prices were the best I could find anywhere online, the website was easy to use, and checkout was straightforward. Delivery was quick, and the items arrived well packaged and in perfect condition. Overall, it was a simple, stress-free transaction and I couldn't really ask for more.

21 August 2025
Unprompted review

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