Popcultureuk Reviews 86

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Placed order halfway through January, was updated a few days later that the item is on preorder but should be with me by late February, still not recieved the order and no update since, but now... See more

Company replied

Rated 5 out of 5 stars

Ordered a flocked chopper funko pop. Pop was packed very well with lot of bubble wrap and soft protector was included at no extra price. They used Royal Mail 48 tracked so it arrived very fast. Maybe... See more

Rated 5 out of 5 stars

I was delighted to find the shot glasses on this website for my daughter's Christmas present. They were available to pre-order and this was made very clear by them. I really appreciate the honest and... See more

Rated 5 out of 5 stars

I've recently ordered and received a Jurassic Park Funko pop from Popcultureuk and the order was a great price and came well packed safe and sound . When I needed to check the status of my order they... See more

Company details

  1. Figurine Shop

Written by the company

Hello..!! We are a new business that started in June 2020 during COVID lockdowns and we are based in London, UK. We sell Pop Action Figures. We get our figures from the distributors and wholesalers in the industry. As a new business, we are always looking for new customers and friends with similar interests. You can get in touch with me directly via the contact us form or our Facebook page. Thank you for reading. Harsha. Owner of PopCultureUK.com


Contact info

4.1

Great

TrustScore 4 out of 5

86 reviews

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Rated 1 out of 5 stars

I placed an order for an item that was…

I placed an order for an item that was "in stock". Being nervous about this order being fulfilled (as their recent reviews were negative) I emailed them about said item being in stock. Only for them to reply that it was no actually in stock. Would they have told me this had I nit emailed? I doubt it.

24 January 2025
Rated 1 out of 5 stars

Very poor service

Very poor service, didn't have any emails regarding my order until I emailed them, to then be told it was out of stock, never write reviews but really not happy, wouldn't use them again

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, easy to work with and delivered with care. They let you know a rough estimate of when it will come and in my case it came a bit earlier. Fantastic company.

25 October 2024
Rated 5 out of 5 stars

Perfect

Item was well packaged and in good condition. I had to pre order it which the company got in touch with me to advices that it will take a month and if I wanted to continue with the order which I did and as soon as it was shipped to me I had tracking information and regular updates very pleased with the hole experience

25 October 2024
Rated 1 out of 5 stars

Avoid this company

Very poor communication , bought an item in stock and was told ‘in stock ‘ was in error and my order was cancelled but only told me this after i chased up the order weeks later

Avoid this company

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Pretty poor service so far

Pretty poor service so far. Had a preorder for over 2 months and no updates whatsoever, even after chasing it up. Would not use again even if it was my only option.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered a pop I couldn't get in the Netherlands, it was delivered fast and packaged very well. Unfortunately the pop had some factory damage (this was out of their control). I contacted the customer service and they were understanding about it and happy to help me out. I was able to return the damaged pop and receive a new one quickly after. They were very friendly in the process.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

I've recently ordered and received a…

I've recently ordered and received a Jurassic Park Funko pop from Popcultureuk and the order was a great price and came well packed safe and sound . When I needed to check the status of my order they were easy to reach on messenger and replied with information fast . Based on this experience I will use them again thank you

9 February 2024
Unprompted review

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