This stuff is pure trash now... Completely watered down, it's not as strong or effective like it once was. The Royal Flush is my all time favorite and you can barely smell it. And also the springs Pop... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have no idea if the product is good or not. I ordered a month ago and ... nothing. If they are having trouble with filling orders, then maybe--JUST MAYBE--they shouldn't continue incessantly fillin... See more
Awful awful service.. I placed an order 15 days ago, I've asked several times for information, useless replies when they do reply. they do not know when the order will ship. They can't answer where... See more
Absolutely the best at destroying the odors that follow while destroying your own toilet! Definitely use this product, you wont regret it if you do! You might however if you dont use it and odors waft... See more
Company details
Information provided by various external sources
We care about your health, your toilet, and this precious world we poop in. That’s why we use NO harsh chemicals—just stink-fightin’ good stuff (oh, and a pinch of magic). Unlike the other guys, Poo~Pourri is safe to breathe and safe to flush. NO synthetic fragrance NO alcohol NO aerosol NO parabens NO phthalates NO formaldehyde ALL stink-fightin’ good stuff
Contact info
Keller Springs Road 4901, 75001, Addison, United States
- 972.818.8200
- questions@poopourri.com
- poopourri.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poopourri Company Harasses Small Businesses
Poopourri aka Scentsible LLC Harasses and picks on small businesses on Etsy who sells competitive toilet spray products. I received a notification via Etsy informing me they deactivated my listing "Stink Be Gone" Toilet Spray due to Copyright Infringement.
In the meantime while my listing is deactivated and I am losing money with each minute my listing is down. I have now been going back and forth with their lawyer Kim Boyle from Richard Law Group in Texas about how I am within my legal rights with my listing and have been in NO way of Copyright Infringement. FINALLY after many emails she withdraws the Copyright Infringement Disclosure because she realized I was right... This has now been 24 hours and my listing is still DEACTIVATED via Etsy because of HER and her client Poopourri aka Scentsible LLC with their false claims.
This is an unethical company who tries to bully smaller companies who sell competitive products. I do not recommend this company.
BEWARE!!!!!!!!!!!!!!!!!!
BEWARE!!!!!!!!!!!!!!!!!!! I am very upset with this company as they have gone political. I bought a product in "good faith" and now they bother me about their latest partnership with,
" When we all vote." It's a left wing radical view group hiding under the guise of helping people sign up to vote. I will NEVER purchase here again!
To win the war on stink...
Preemptive strike on odor has been necessary during quarantine... one in every bathroom!!!
"POO POO REVIEW "
Easy to navigate website.
Several scents to choose from.
Gift sets. Cimbos.
Relatively inexpensive.
Can be ordered online or found at several retailers nationwide.
Best thing ever
Incredibly poor service
Incredibly poor service. I placed an order on 1st May. I chased twice for an update and still have not received the product. In fact, unless I chased and asked the company on instagram, I got zero updates. I am still waiting for the gift items or my money back. I find It bizarre that a company is happy to take my cash but not proactively give me any updates about a heavily delayed order. I've now asked for my money back. The saga continues.
Products are good..Customer service needs a lot of help
The product I have received are good. However, they messed up an order of mine and told me I had a refund coming to me. Which it has not. I called customer support and she said they issued a refund and id have to talk to my bank. So they have no responsibility for anything and don't care. She basically just brushed me out. Customer service could use a lot of help. But product was nice If you can buy in store instead of online.
Good but not great on some types of poop
4 out of 5 .would have been 5 but for the fact that it doesn't work on all types of poop. Most that go into the bowl or pan and sink beneath the water are pleasantly masked. The ones that are in a hurry to escape your bottom and jettison onto the back of the bowl like a sticky chocolate brownie mixture are not masked by the pleasing aroma of the spray. This is not the fault of the spray but just my observation of what can happen in the real world.
Awesome product!
Never received my items
Never received my items. Customer service was unresponsive.
A family affair.
This works! I love it. My five year old uses it too He loves it so much he took it to pre-scool for show and tell! I bet you did not think of this marketing tactic 😜
Not a happy customer
Not a happy customer. Received my bottles, one was leaking and sprayer did not work. Contacted customer service, they sent me a new sprayer that is smaller so now the cap doesn't fit the bottle. It was messy and I lost product from the bottle leaking everywhere.
Excellent product!
Awesome to receive a freebie on a product that we already use! Thanks so much, it has been a staple in all of our bathrooms :)
Works exactly like it says
Works exactly like it says. Awesome product!
I am very satisfied with Poo Pourri and…
I am very satisfied with Poo Pourri and will be a customer for life. Thank you Poo Pourri!!!
Works great!
Excellent customer service
Excellent customer service. I had a postal delivery problem. Not their fault but post service delivered to the wrong house. When I enquired they were willing to re ship a new order to me. Very kindly. Finally after finding my package at my neighbors house I let them know right away not to send a new package. But... upon opening my order there was one item missing. Sooo again I was back emailing them about the missing item in my order with no explanation. They kindly refunded my money for the missing item right away. So even though it was quite a long wait and the mix up on delivery not poo pourri control. They handled the problem very quickly and efficiently.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








