PontoonStuff Reviews 10

I ordered a Captains Chair for my son for Christmas! It arrived within a couple days, but the packaging was damaged when it arrived, so my husband refused delivery. I originally ordered through Amazon, but the return had to go through the company. I called and they said no problem and sent another that arrived the next day!!! So my son was doing a remodel of his houseboat and the color I ordered was not what he wanted. So I called ordered a different chair and a different color! Another call to cancel that order, and another change after that. I paid no delivery fee! EVER! NOT ON OUR ORIGINAL ORDER OR THE SECOND, OR THE RETURN! Our indecisiveness did not fluster or cause them to be impatient!!! Professional, and totally out to make sure I was happy! 5 WELL DESERVED STARS!

I've had nothing but good experiences with them. Have completed 2 pontoon renovations and they were great. I'd recommend

Not very happy! Ordered seats in April, back ordered to May 30. Received half of the order on June 2. The rest is back ordered until June 26. BS! I want my order. You took my money. This is BS.

Product is good but heaven forbid you have to deal with their customer support. So far, I've received portions of my order which has caused confusion, when I email the confusion gets worse, when I call I get treated like I'm a 5yr old.

Great products and speedy delivery BUT, you can’t get in touch with anyone there. There is NO customer service. I’ve spent $5,000 (receipts to prove) with them over the past 3 weeks. I’ve called twice during normal business hours and had to leave voicemails, which were never returned. I’ve emailed twice. No reply. Given the questions that arise and necessity to order the right products and be able to get in touch for help when there’s a hiccup, I’d recommend going with numerous other companies who value you and the support provided beyond your card clearing.

i paid for new seats and console, recieved part of order, got base, and seat for driver, been allmost 2 months, i have called left message, emailed no response, i have bought from this company in the past was allways good service , but now no service,

Got my order and was not what I expected tried to contact by calling and email many time but no response so I am stuck with the stuff I got bad customer service

Good items.
Bought seats for my boat. Fast delivery and nice quality. Thank you very much, guys!

Pontoon stuff is my go to company for all my pontoon-boating needs. Great prices, excellent service and fast shipping.