PomelClothing Reviews 

93
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The quality of everything I got was just bad. I could've gotten the exact same quality of items from Temu or Aliexpress for an exponentially cheaper price. The bookends don't function as bookends beca... See more

Rated 1 out of 5 stars

The artwork already looks faded after barely wearing it, and half the details blend together like somebody printed it with a dying ink cartridge. Hoodie itself feels cheap too. Looked way better in th... See more

Rated 5 out of 5 stars

As a fellow otaku who is addicted to watching anime on crunchyroll i am so thrilled i came across this clothing line. The knock out tee has literally been the easiest to wash without loosing color and... See more

Rated 4 out of 5 stars

Can’t speak for the shirt buyers but as far as performance shorts I am happy with the product good material very breathable and doesn’t bunch up. However the color has faded a bit after a few washes e... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Pomel is a retail experience created for fans of all things Japanese lifestyle and culture. We carry exclusive and unique apparel, accessories, and more. At first, Pomel was a way for us to express our love and art in the form of Anime styles. After discovering that our friends love the designs, we created our own shop to create one spot for all anime fans to find cool anime goods, and take this project to the next level to share this Sugoi experience with all Anime and Manga lovers. Customer Service Email: media.relations@pomelclothing.com


Contact info

3.0

Average

TrustScore 3 out of 5

93 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(93)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Phenomenal shopping experience

I got the Berserker Armor tapestry and it’s one of the best purchases I’ve made online. The quality is unbelievable and it was reasonably priced compared to some POSTERS sold elsewhere. It took a bit to come it, but it was worth the wait by far. 10/10 experience and absolutely would recommend!

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Recently ordered a berserk tee and was…

Recently ordered a berserk tee and was really worried about the quality however I was pleasantly surprised when it had arrived as the quality was amazing and was definitely worth its price. It’s very hard to find good quality anime clothing and I can confidently say that pommelclothing.com will deliver a quality product

26 February 2025
Unprompted review
Rated 1 out of 5 stars

Pomel purposely posts reddit comments…

Pomel purposely posts reddit comments and other sites like this to trick people into buying their clothes. You can get literally every design they sell on Ali Express same quality and everything they're just reselling it at a quality merch premium. If you have the time report them to Viz Media and Studio Gaga for using their licensed work.

22 October 2024
Unprompted review
PomelClothing logo

Reply from PomelClothing

Thank you for your honest feedback. We’re sorry for any inconvenience this may have caused. Our team is actively working to improve, and we’d love the opportunity to make it up to you.

Rated 2 out of 5 stars

Overpriced

I've ordered two shirt from this company. The first one was great. I knew that their products are mass produced from China but the print came out good and the shirt was comfortable. I ordered a second shirt from them expecting the same quality. The actual shirt was fine but the artwork was just awful. It looks super blurry and AI generated. I'm hoping I can get a refund but their website says that they don't accept refunds.

26 January 2025
Unprompted review
PomelClothing logo

Reply from PomelClothing

We sincerely apologize for the issue you faced. Your experience matters to us, and we will take immediate steps to improve. Please contact us so we can address this personally.

Rated 2 out of 5 stars

READ THE REFUND POLICY AND 1 STAR REVIEWS

READ THE REFUND POLICY AND 1 STAR REVIEWS.
Now although this is mostly common sense. I ordered 3 hoodies for 55 dollars each and 1 of them was super thin similar to a SHEIN like product. My other 2 hoodies were what felt like 20 dollars each and made better but the acid wash was completely wrong and the color of one wasn’t even the same. Additionally, their refund policy makes it so much worse and makes it almost impossible to refund. DO NOT BUY

19 January 2025
Unprompted review
PomelClothing logo

Reply from PomelClothing

We regret that your experience didn’t meet expectations. Your concerns are important to us, and we’re committed to learning from this to enhance our service. We’d love to fix this for you!

Rated 1 out of 5 stars

Low quality, no returns

Quality is terrible and that at a ridiculously high price. 57 EUR for a hoodie that is purely synthetic, thin, stinks, and generally makes me doubt that it survives the first wash.

The shops offers no returns as it states "every sale is final except there is an error on our end".

14 January 2025
Unprompted review
PomelClothing logo

Reply from PomelClothing

We’re sorry to hear that you weren’t satisfied. We take all feedback seriously and will work on making improvements. Please reach out so we can resolve this for you!

Rated 1 out of 5 stars

Bait and switch

Don't buy from them, the fact their score on here is even this high is very suspicious to me. What I received looks like a cheaply made $10 knock off compared to the image of what I ordered on thier website.

11 January 2025
Unprompted review
PomelClothing logo

Reply from PomelClothing

Our goal is to provide the best experience, and we’re sorry we fell short. Thank you for your input—we’ll make sure to use it to improve. Let us know how we can make things better!

Rated 1 out of 5 stars

Makes Walmart look high quality.

The sweater u received was not “high quality” the sleeves were short, the sweater was as thick as a t shirt, and felt cheaper than a walmart t shirt, the decals looked and felt like stickers (one was peeling when i received it), and the color didn’t match the pictures. Very disappointing, and was told the product was “as advertised”

25 December 2024
Unprompted review
PomelClothing logo

Reply from PomelClothing

We apologize for not meeting your expectations. Your feedback is valuable, and we’re committed to using it to enhance our service. We’d love a chance to fix this for you!

Rated 1 out of 5 stars

THIS SITE IS ABSOLUTELY PATHETIC!!!

THIS SITE IS ABSOLUTELY PATHETIC!!!! The clothing is ridiculously cheap and not worth even a quarter of the price they charge. Cheap materials and iron on quality graphics. And their return policy is atrocious! AVOID THEM AT ALL COST!

14 November 2024
Unprompted review
PomelClothing logo

Reply from PomelClothing

We regret that your experience didn’t meet expectations. Your concerns are important to us, and we’re committed to learning from this to enhance our service. We’d love to fix this for you!

Rated 1 out of 5 stars

No accountability

They work with shady couriers like UniUni and refuse to be accountable for orders when said courier fails to deliver. They will tell you to contact UniUni, who have a contact form that conveniently only returns generic 404 error pages when submitting a ticket, and a phone number that will have you on hold indefinitely. No offer to replace or refund. Scam. Avoid.

20 October 2024
Unprompted review
PomelClothing logo

Reply from PomelClothing

We sincerely apologize for the issue you faced. Your experience matters to us, and we will take immediate steps to improve. Please contact us so we can address this personally.

Rated 5 out of 5 stars

Epic clothes, great price

Not only where the hajime no ippo shorts i ordered epic, the quality and delivery are second to none. I go to the gym 4 days a week and will never leave the house without pomelclothing in my bag ever again.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny

It took a while to get me to buy some merch from here but as soon as my shirts came in I was pleasantly surprised at the quality. Took my chances, immediately went back to buy another shirt from them, their Hajime No Ippo merch is insane. Definitely would recommend

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Still worth it

Bought some hajime no ippo shirts and sweaters from them years ago. Still use them today, good fit, really like the designs as well. Now looking at there new designs I’ll probably buy some more.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Pomel Clothing are awesome

Pomel Clothing are awesome. I've order multiple shirts and hoodies from them and always get the highest quality items that were pictured. I highly HIGHLY RECOMMEND buy all your anime needs from them. Customer service is phenomenal and shipping is very fast. Thanks again Pomel. Keep up the amazing job.

17 July 2024
Unprompted review

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