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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are well-made and often easier to fit than alternatives, significantly improving vehicle handling and ride comfort. The service is frequently highlighted as excellent, with many appreciating the helpful staff and efficient ordering process. Reviewers also commend the fast delivery service, with many orders arriving quickly and well-packaged. The website is generally found to be user-friendly, making it easy to find and order the correct parts. However, some people were dissatisfied with the delivery communication, mentioning a lack of tracking information or unexpected issues with international shipping and associated costs.

What people talk about most

Product

Consumers find the product to be of high quality and effective. Many reviewers praise the products for their... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and swift... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast delivery... See more

Order

Customers had positive experiences with order. Many reviewers praised the simple ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with there sales team who were extremely informative and very helpful. My jaguar xf bushes arrived next day. Since fitted they have totally transformed the handling of the car were cheaper than... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - my enquiry email was replied to swiftly by Greg who confirmed the bushes would fit. I found the installation videos very useful and the delivery time was fast too. Will definite... See more

Company replied

Rated 5 out of 5 stars

Easy to order, web site a little confusing as to amount you are ordering, best thing about these is you dont need a special tool to insert them they just push in with a little tap with a rubber hamm... See more

Company replied

Rated 5 out of 5 stars

I phoned to check stock and ask a couple of question and the guy at the other end of the phone was amazing, sorry I have forgotten his name. The service from start to finish was absolutely spot on.

Company replied


Company details

  1. Auto Parts Manufacturer
  2. Manufacturer

Written by the company

British Made for over 40 years, Polybush Polyurethane suspension bushings, last 4-5 times longer than rubber alternatives. Polyurethane doesn't have to be just for race cars, our best-selling bushes are for the humble Ford Fiesta! Increase ride quality, reduce tyre wear and MOT costs with Polybush.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fitting was straight forward

Fitting was straight forward, simply with a vice some washing detergent and a socket.

9 December 2025
Polybush logo

Reply from Polybush

Thank you for the review!
That's why Polybush is the go-to. It's simple & easy.

Rated 5 out of 5 stars

Wow , brilliant

Wow, what a difference on my L494

17 December 2025
Polybush logo

Reply from Polybush

Fantastic, thanks for the review!
We're really happy you're happy.

Rated 5 out of 5 stars

Excellent service from Justin at…

Excellent service from Justin at Polybush, I had just ordered the replacement bushes for the rose joints and the garage recommended replacing all bushes.....so had to get an order dispatched quickly

24 November 2025
Polybush logo

Reply from Polybush

Thank you for the review. We'll pass this on to Justin

Rated 5 out of 5 stars

Great product

Great product, completely changed the drive of my car, very pleased.

18 November 2025
Polybush logo

Reply from Polybush

Perfect!
We're happy, you're happy!

Rated 5 out of 5 stars

Prompt

Prompt, friendly, knowledgeable service

4 November 2025
Polybush logo

Reply from Polybush

Thank you for your review. We appreciate it.

Rated 5 out of 5 stars

Your web site made it easy to order the…

Your web site made it easy to order the correct bushes. Your summary of my order was helpful. Packaging and delivery worked well.
Best Alex Shkardoon (Australia)
PS. I saw your business on U Tube.

30 October 2025
Polybush logo

Reply from Polybush

Brilliant, that's exactly what we like to hear!
Thank you.

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service, great videos of how to install... great product... thank you

27 October 2025
Polybush logo

Reply from Polybush

Thank you for the review!
We hope you have many happy miles with the product.

Rated 1 out of 5 stars

Shocked the customer service is…

Shocked the customer service is embarrassing. Emailed to ask if they would do custom bushes for me an was told " look at our website" obviously i have! 🙄 doesn't really answer my question at all.

Edit 😂 thats a lie i have the email you sent!

18 September 2025
Unprompted review
Polybush logo

Reply from Polybush

Hi Josh, we have now found the email you sent.

These parts are available on the website as mentioned. Should you wish to purchase items that are not available, we would need more information, as misunderstandings like this can happen when the language used isn't clear.

Thanks

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