Josh was as helpful as always. He quickly got me a price for a specific trip and offered various options during the booking process. I completely trust his guidance when booking. A very quick process... See more
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Very pleasant and professional staff, who are always very helpful and supportive. And I would like to state that the Manager Heidi is amazing and a wonderful role model for her staff, who all work tog... See more
Always very helpful and friendly we find they will give great advice nothing us too much trouble
Lovely to be able to speak to someone and as a regular customer it feels more personal.
Company details
Written by the company
Polka Dot Travel celebrates it's 11th Birthday on 11th October 2024! We started trading in our home town in Oswestry before expanding to 15 x stores spanning North Wales, Shropshire, Cheshire & Staffordshire. We added our Call Centre to our portfolio in 2022, our customers wanted to opportunity to book or speak to us out of 'normal hours' we are now able to provide customer support 7 x days a week until 8pm at night during the week and 6pm on the weekends. As an independent travel company we have pleasure in sourcing the best possible price for our customers, we deal with over 300 tour operators meaning we can shop around on behalf of our customers. Being ABTA bonded and only offering customers ATOL protected holidays, we can ensure our customers have a trusted, financially protected holiday. We are proud to be a key booking agent for all major tour operators and as a result have prices which are better than most are able to access! Over 60000 customers trust us to look after their holidays every year. Our popular social media sites advertise the very best holidays we can find.
Why choose us for your holiday?
Written by the company
- We understand your holiday is one of the biggest purchases you will make.
- Our choice of holidays and tour operators means we can shop around so you don't have to!! We're committed to providing you with the best possible service levels from the moment you book with us to the moment you step back off the plane. Your holiday is our pleasure.
Contact info
11 Bakers Lane, WS13 6NF, Lichfield, United Kingdom
- 01543 477979
Summer 2026 now on sale!
4.5
Excellent
15 reviews
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Great holidays.
We have booked a few holidays at the lichfield branch josh is very friendly and helpful he knows our requirements and always finds the right hotel and destination at a fair price one holiday was a all inclusive holiday for all our family to turkey everyone loved the hotel it was a holiday to remember we wouldnt go any where else to book a holiday thanks josh see you soon malc liz .
3 October 2026
Unprompted review
Always very helpful and friendly we…
Always very helpful and friendly we find they will give great advice nothing us too much trouble
14 October 2026
Very pleasant and professional staff
Very pleasant and professional staff, who are always very helpful and supportive. And I would like to state that the Manager Heidi is amazing and a wonderful role model for her staff, who all work together to make an amazing team 👏
13 October 2026
All staff at Lichfield are always very…
All staff at Lichfield are always very pleasant and very willing to help
13 October 2026
Always friendly and welcoming
Always friendly and welcoming. Very knowledgeable and just a lovely group of people!
11 October 2026
Heidi is always very knowledgeable
Heidi is always very knowledgeable, professional. friendly and helpful
10 October 2026
Lovely to be able to speak to someone…
Lovely to be able to speak to someone and as a regular customer it feels more personal.
3 October 2026
Heidi was very helpful and informative…
Heidi was very helpful and informative and did well under pressure
3 October 2026
The helpfulness of the representative…
The helpfulness of the representative thank you.
3 October 2026
Very helpful young lady
Very helpful young lady, listened to what we wanted and was efficient with a friendly manner
2 October 2026
Very helpful staff
Josh was as helpful as always. He quickly got me a price for a specific trip and offered various options during the booking process. I completely trust his guidance when booking. A very quick process and confidence everything is booked as requested.
30 September 2026
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