I have used the product for a year and I often drop my phone on the ground. My screen protector has never broken or had a scratch. The MagSafe cannot attach the power bank stably, but it is still very... See more
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Beautifully made phone case. Was difficult to find a nice looking phone case for my wife. Accidentally stumbled upon polar polar while browsing and decided to give it a try. Good built quality and go... See more
The phone case received does not look as shown on website. Photo on website gives the feel of silky and elegant texture but in reality it looks cheaply print on plastic. It also feels much more bulky... See more
the case does not fit my iPhone 16 plus, the button on the right cannot be pressed with the case. However, the seller has revised the product for me and immediately addressed the problem, giving me b... See more
Company replied
4.1
Great
65 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
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Good quality phone case
I have used the product for a year and I often drop my phone on the ground. My screen protector has never broken or had a scratch. The MagSafe cannot attach the power bank stably, but it is still very usable.
26 April 2026
Unprompted review
Delivery is fast
Delivery is fast, that good👍🏻
The quality is also good, but little heavyweight
27 March 2026
Great customer experienece and quality…
Great customer experienece and quality product.
15 December 2025
good good good
1 December 2025
Case looks cheaply made and bulky contrary to what is shown on website
The phone case received does not look as shown on website. Photo on website gives the feel of silky and elegant texture but in reality it looks cheaply print on plastic. It also feels much more bulky than shown. The bottom part where your little finger usually is to hold the phone is quite sharp and scratches my finger. Only good point is that it can do custom print of many fonts. Definitely will NOT buy from Polar Polar again.
23 October 2025
good quality and design
25 September 2025
Quote high quality and I like how I can…
Quote high quality and I like how I can remove the cover of the iPad case to reduce weight when I need
7 September 2025
Do not know what to think of it…
I did an order but did not even recieve a confirmation of the order or anything else. I have no idea if you recieves my order, money, how long it will take nothing
I hope you will correct this for me and for others in the future.
21 July 2025
Reply from Polar Polar
Hi Inkie,
Thank you for sharing your thoughts with us. Our confirmation and shipping emails are sent automatically with each purchase. According to our records, your confirmation email was sent on July 22, and the shipping email, which included the tracking number, was sent on July 25. We also sent you another email on August 5 for the tracking no and status. Please check your spam folder, as the emails might have ended up there.
If you have any further questions, feel free to contact us at hello@polar-polar.com.
Kind regards,
Polar Polar Team
Excellent quality products
The whole process was simple and positive from start to finish. I tried Polar Polar because I was sick of ordering online and receiving poor quality products. I order an iPad case and mbile phone cover to match and customized it with my favorite saying. They turned out better than I expected. Great quality product for a good price. I got a discount voucher to use on my next purchase so am definitely redeeming that discount. A huge thanks to the Polar Polar team!
4 July 2025
The case does not fit my phone properly
12 June 2025
Your refund policy is horrible.
Your refund policy is horrible. I am never ordering from Polar Polar again.
19 April 2025
Reply from Polar Polar
Hi Bryant,
We have reviewed your refund request and noted that the photo submitted pertains to an item that is not one of our official products. Our refund policy is strictly applicable to our official offerings. Consequently, we have prudently classified this request as ineligible and fraudulent. We appreciate your understanding.
Kind regards,
POLAR POLAR
A great case from a great company
The phone case is exactly as described. Despite issues with the postal company on my end, at no fault to Polar-Polar. They were extremely supportive and worked with me to find a resolution, which in the end was not needed as the package was found and finally arrived days later. The fit and finish of the case is perfect and the magsafe magnets work flawlessly. The case came in a very nice pouch and felt very premium. Will definitely order from them again in the future.
14 March 2025
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