Rational Intellectual Holdings Limited Reviews 10

Logged in last night and hit a bonus round. Usually, the game would freeze or lag right at the crucial moment but not this time. The spins kept going without a hiccup, and I could actually enjoy the excitement instead of worrying about crashes. It felt more reliable than other sites I’ve used before, which made my experience much more enjoyable.

Logged in yesterday and used the search bar to find my favourite game maker without endless scrolling. It popped up immediately, saving loads of time compared to other sites I've tried. Felt nice not having to dig through lists on mobile, made picking what to play much easier.

Logged in on the bus today and actually managed to hit all the buttons without missing because they're nice and big. The interface doesn't make me struggle while bouncing around, which is rare when using apps like this on the go.

The service is functional but nothing stood out. Some features could be more user-friendly, and I experienced minor delays. Overall acceptable, but not exceptional.

I logged in and noticed the site had a dedicated tab for 'New Games' right up front, which made it straightforward to jump straight into fresh titles without hunting around. The genre filters worked well too I quickly switched between slots, live tables and jackpots without confusion. It felt tailored so I wasn't scrolling endlessly or digging through cluttered menus. Made my session more engaging just by how intuitive they set up the categories.

Absolutely fantastic experience! Everything was smooth from start to finish. The platform is very intuitive, making it easy to find exactly what I needed. Orders were processed quickly, and the quality exceeded my expectations. Customer support was responsive and helpful whenever I had questions. I feel confident recommending this service to anyone looking for a reliable and enjoyable experience.

Excellent quality service. I felt confident using the platform and had no problems.

I have uploaded verification documents and sit has now block me saying not the same info on my application, are my documents now available for them to use as they wish ?

Scamming criminals.Sites like this should be closed and licence suspended.Dirty cheating rats.Errors on games whenever there is possibility for player had some return on game.How on earth game can catch an error described that game has to be closed as I didn't react on time only after I press spin.Highly recommend to avoid at all cost.The brand owns also Paddy power and Betfair which is completely the same cheating scamming thieves.You are disgrace to the name of casino.Bunch of thieves without dignity and morals.

I recently joined pokerstars.uk under the casino section (not poker), I registered with all my own correct details and deposited money and played the slots and lost about £125 over a couple of hours and called it a night. I turned turn any bonus offers as usually you have to jump through hoops to withdraw any winnings otherwise. Anyway the next day, I log in and am advised that my account is frozen. I contact customer support and they responded with...

Hello Darren,

Thank you for your contact.
During our routine security check, we found that you've created or used multiple accounts

It was evident from our review that the purpose of these accounts wasn't to use the site to play, but rather to abuse our promotional offerings by receiving multiple bonus credits.

The Terms of Service which you agreed to abide by when you opened your account, under 'PROHIBITED USES, COLLUSION AND CHEATING', state that:

"FRAUDULENT BEHAVIOUR. You are prohibited from engaging in, or attempting to engage in, collusion, cheating, fraudulent, unlawful, dishonest or improper activity while using either the Service or any of the other services, products or facilities of the wider Flutter Group. This includes the opening of multiple accounts for fraudulent purposes, any game manipulation, or the making of any fraudulent payment, including without limitation, the use of a stolen bank card or fraudulent chargeback or money laundering."

Our full Terms of Service are available at: {removed}

As a result, you're no longer able to use our service. We don't take these actions lightly and any such decision is reviewed by a senior member of the team who, after looking at the evidence, agreed that this was necessary and appropriate.



If you have any questions, please let us know.

Regards,

Tiago
Stars Support

Got more questions? Check out our Help Centre for quick solutions at {removed}

Visit our YouTube channel available in your region and check out our poker videos. Don't forget to log in to your YouTube account, so you can access all our videos.

You are receiving this email as a customer of The Stars Group (TSG), who operate brands that are accessed using a Stars Account.

For more information visit: {removed}

Malta Address: Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex, XBX 1011, Malta
Isle of Man Address: Douglas Bay Complex, King Edward Road, Onchan, IM3 1DZ, Isle of Man

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From that email, I feel that I am being accused of being a cheat, a criminal and a low life.

Now I know about 12 years ago, I had a pokerstars poker account when they was just poker but that account has no been used for over 10 years so assumed it would have been closed plus I didn't have the email access for the account any more.

I wrote back asking what exactly I had done wrong, and if they think that deposits where fraudulently made, would they be returning the funds back to the account that they come from?

But of course, they have gone silent.