PointsPayment Reviews 

Me and my rep have worked together on my weeks for the last three years, and it’s like having a partner. I can say the same about customer service.

At first it was taking longer than expected but in the long run it was all worth the wait.

Process was very good and the communication was great. My only complaint was that it took longer than I expected. Knowing this upfront would have made this a 5 star.

It looks like we have been scammed. The representative of Points Payment Management that we spoke to all but assured us that this process would take 60 days, 90 at the most. We are past 90 days and all we get from Customer Service are excuses and the run around.
We were told that we needed to act as they would only extend this offer to so many people, yet it turns out that the contract that we signed was for 180 days, (not 60 - 90. This is my fault for not reading the contract thoroughly). My point is, why the rush to enter into this contract, if it might take 180 days). sounds like a pressure tactic to me.
I am not happy at all as we paid $300 per week for them to sell our weeks and as I said, all we get from Customer Service are canned responses and excuses. DO NOT fall for this scam.

What other information do you need?

Just finished my final bookings and waiting for check. The process had been easy and simple. Excited for 2024 points.

Orientation was great and the process as been straight forward so far. I am happy with my decision and excited to for my points and weeks to be rented

Experience was great. I spoke to Charles in my orientation and he explained everything perfectly and half of my weeks and points aren't already rented. Thanks

Got a call from Points Management as we hadn't used any bonus weeks. She also reviewed how bonus weeks are sold to RCI members ($399/week) and the clients are willing to pay $1,800/week for this inventory at prime resorts around the county. She went on to say we would need to book and pay for up to 6 weeks, and then let them know we had the week(s) booked, and they would then sell them to their clients for the $1,800. This was supposed to happen within 60 to 90 days. After 90 days I get a offer for which dates weren't available and then nothing ........................ No customer service response from them anymore

I was a little worried about the program at first but i gave them 5 weeks to use. The first 3 i didnt negotiate my 1800 rental price and got paid with no delays. The last 2, I wanted to try negotiating and i asked for 1900. It took them a little after the 180 days but they were able to do it. This was my first time doing anything like this so i am happy to see that they were able to take care of all my weeks.

Overwhelmed with joy just received my last check a little after Christmas, but right before the new year.

What a Christmas present I opened up my mailbox to find a rental check! Thanks Santa

Personally my experience was good, everything that I was told actually happened. My offers came in within 90 days, I was communicated across the board on everything. Also, my points portal helped with expectations. Over great experience.

The process took about five months to get everything finalized and receive my checks. Communication was great with customer service representatives. Overall, I would definitely do this next year.

Received a call from a "Chelsea" from Points Payment Management. They want to rent my RCI bonus trip offers to "corporate travelers" for between $1600-1800/Week. Oh you have to pay $399 for admin and insurance costs.
A very professional pitch including providing a name (Shaun Lang) and a phone number with extension.
Sounded fishy so I said let me call you back at the number and Shaun immediately hung up.
Googled the company and found it to be a scam.

It has been about 120 days. I was emailed with 2 "offers" and I checked out the requests but they were not available so I sent alternate dates and or sites near by but they were declined. I was told that they only seek out extra weeks to purchase when they have corporations lined up asking for them. I was skeptical but thought if I only sell 2 of the 6 weeks I would at least get my money back plus a little extra. Didn't even get that. Disappointed in myself for believing in the sales rep. I really wanted to see this be a legitimate endeavor but I think I was wrong. I am embarrassed that I didn't go with my gut and now I get hear from my wife, "I told you so". If by some miracle they actually sell some of my weeks I will be more than happy to write an updated review.

It has now been more than one year and I have yet to sell even ONE week vacation. I have gotten several "offers" but there is normally no availability at the resort. I have had offers 3 times that there were rooms available to the specifications. I contacted Point Payment Management and within a day or two they contacted me back saying the company has changed their minds or have gone with a different direction. So even when there is available rooms you still don't get them sold.

I called RCI to determine if Points Payment Management was legit or not. They confirmed Points Payment Management is NOT legit.

URL: pointspayment.com
Agent Name: Danniel
Phone Number: 659-242-4717

I don’t know who the individuals are doing the positive reviews. It may be one of their employees. I’m so disappointed in the measures that people take to scam the vulnerable. I honestly thought this was a way to make money for my maintenance fees. They have my information all mixed up and the representative that I explained this to was so nasty. She said if I disputed that I would not win and they would just block the account. It literally takes me weeks to make the money they just think I should just forget about. I’m also extremely embarrassed that I allowed myself to get scammed.

I am elated with how things went working with these guys. They were able to get my five weeks rented without any issue and were very knowledgeable and patient with all of my many questions. Thank you!

They tell me I have 6 RCI weeks about to expire this month (element of urgency tactic). They tell me each week is worth 1600-$1800 all they need me to do is pay $399 per each week and charge $2394 and they will sell my weeks. I tell the salesperson to send me this in writing and he says it is all on there website pointspayent.com. I called RCI and asked them if I had any weeks about to expire and they said I have none. Smells like a scam to me.

They tried to get me as well. Clearly a scam. I tried so hard to give them the benefit of the doubt because it sounded so good I wanted it to be true. You know the saying, if it sounds too good to be true, it probably is. Confirmed to be a scam through my timeshare as well. How is this company going to activate my vacation weeks with the money I send them, when my timeshare says they don't have any association with anyone who can do that? What a joke.

Edit to your reply: You don't work with my timeshare? Then how in the world are you going to "activate my weeks" in my timeshare? Yes, you explained you were activating my bonus weeks through my timeshare, which is impossible without working with my timeshare...