Disorganized, misleading, and exploitative management
-Unpaid admin work despite promises of quick transition to paid calls. The CEO did bring up compensation but ultimately no effort was made to follow through.
-Contradictory instructions from multiple managers with no clear leadership
-Constant changes to script, process, and expectations mid-training
-CRM accounts were disorganized, and we were expected to fix them without context
-Delays in access to calling software, despite being told to start immediately
-No written contract, no clear payment structure, and no proof of future compensation
-Encouraged to ask questions, but met with impatience and dismissiveness
-Guilt tactics and pressure messaging when concerns were raised
-Ultimately removed from the system without notice after expressing hesitation
Advice to management: Get aligned before bringing on new hires. Don’t expect people to perform in a system that isn’t ready. Provide a written contract, outline compensation clearly, and follow through on what you promise. If you want loyalty and commitment, you need to treat people’s time and trust with respect. Stop using pressure tactics when people express valid concerns — it only highlights deeper issues with leadership and organization.