Podimo Reviews 

2,355
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I subscribed on November 11, 2025 — BIG MISTAKE!!! I was charged in December. I contacted customer support and they told me they would refund the money. I was charged again in January 2026 and... See more

Company replied

Rated 1 out of 5 stars

I cancelled my subscription back in October 2025. After receiving an email confirmation I thought that was it and even praised them for their excellent customer service and quick reply. I only realise... See more

Company replied

Rated 1 out of 5 stars

Ok app but be aware! When I tried to cancel the subscription before the trial period ends, I saw on my screen "we have sent you the confirmation to your email". I never got this email and they charged... See more

Company replied

Rated 1 out of 5 stars

I used to have a subscription but cancelled it in August thinking everything was dealt with. However, I just discovered that I was still being charched (I know I should have noticed this sooner) but... See more

Company replied

Company details

  1. Media House

Written by the company

Podimo is the fastest growing podcast and audiobook subscription service in Europe with a strong presence in seven markets and ongoing expansion plans. Founded in Copenhagen in 2019, the company focuses on promoting local content and diverse voices, offering a wide range of original and exclusive ad-free podcasts, global RSS feeds and audiobooks. Podimo is committed to providing spoken audio creators with alternative avenues for monetization and validation of their content, allowing them to focus solely on their craft. The app offers personalized audio experiences through a mix of human curation and AI.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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1.9

All reviews

(2,355)

267 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor UX

unfortunately it's the only platform that the one podcast I'm interested in is on. UX is terrible. It takes a lot of steps just to list all the episodes of the podcast I'm looking for, wading through heaps of other recommendations, 'others are listening to...' etc. Sometimes I want to listen on the website, but that sucks even more.

24 March 2024
Unprompted review
Rated 2 out of 5 stars

Not commercial free

Not commercial free. In-podcast commercials.

6 October 2023
Unprompted review
Podimo logo

Reply from Podimo

Hi Bart
Our own podcasts, which we produce and publish exclusively don't have commercials. Free podcasts can contain commercials. I recommend you share your thoughts with the publisher of the podcast, where you experienced commercials.
Kind regards
Patrick from Podimo

Rated 5 out of 5 stars

Great user experience!

Great user experience!! I have recently subscribed in Podimo and I had some problems with the process. After contacting, I received inmediate support solving the situation in a very kind email (thanks Pilar!). As to the content of the platform itself, I haven’t had enough time to try in depth but i’m thriving to listen to many of the podcasts and the App de seems very easy

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Pays even if I have canceled the subscription properly

I had a membership with Podimo a few years ago, but canceled it (the right way - not just by removing the app!!).
Now I have discovered that Podimo has started deducting DKK 59 from my account every month, and has been doing so for at least a year. I've tried to log in but I can't since I'm not a paying member (even though they deduct the amount every month). Under subscriptions on the phone, there is no membership either.
I can't get in touch with Customer Service Denmark, they don't answer my emails and I can't find a phone number that works.
——

Hej Patrick
Ja nu er der pludselig også svar på mail fra dig, efter jeg skrev her på Trustpilot 😊
Jeg har taget screenshoot af, at der står ‘INTET MEDLEMSSKAB’ og ‘Forny dit medlemsskab’, når jeg åbner Appen.
Inde under Appel-id, medier og abonnementer, står der ligeledes at jeg KUN har abonnement hos Netflix, selvom du i en mail lige har skrevet, at jeg har fornyet mit medlemsskab for et år siden. Det passer simpelthen ikke.

25 April 2023
Unprompted review
Podimo logo

Reply from Podimo

Hej Lene
Vi trækker selvfølgelig kun penge, hvis man har et aktivt abonnement. Jeg vil meget gerne hjælpe dig med at undersøge nærmere, hvor disse opkrævninger stammer fra. Derfor har jeg anmodet om dine kontaktoplysninger.
Bedste hilsner
Patrick fra Podimo

Rated 5 out of 5 stars

Benefits of being a long term customer:)

I am a loyal Podimo user for 2 years, and was worried my price would rise as my yearly subscription was automatically renewed. But customer service replied in less than 24h that my fee stays the same, no price increase:)

I love the app and use i daily for both podcast and audio books! its well organized and user friendly.
Only thing missing is booksmarks for audiobooks! Would love if Podimo adds that feature.

10 January 2023
Unprompted review
Rated 1 out of 5 stars

the customers service doesn't respond…

the customers service doesn't respond to my messages. i try sending them emails through their website, but is dont; get a respond.

13 November 2022
Unprompted review
Podimo logo

Reply from Podimo

Hi Gijs

Sorry for the long response times in Customer Care. We are receiving quite a lot of emails from customers in the Netherlands and our team is trying to respond as quickly as possible.

I see you have been in contact with my colleague, but haven't gotten back to us. We'd love to still help you, so please respond via email when you have the time.

Best regards
Robin // Podimo

Rated 3 out of 5 stars

Fede podcasts (særligt HGDG), men..

Fede podcasts (særligt HGDG), men den app på iPhone er så forfærdelig!

1 October 2022
Unprompted review
Podimo logo

Reply from Podimo

Hej Christian 👋
Fedt at du er glad for 'Her går det godt'!
Jeg hedder Mia og jeg er user researcher hos Podimo. Det er super ærgerligt at du har haft en dårlig oplevelse med vores app. Jeg ville gerne forstå helt konkret, hvad der gør app-oplevelsen dårlig. På den måde kan jeg give det videre til vores produkt-designere og udviklere, så de ved, hvad der specifikt bør ændres i app'en. Du er velkommen til at kontakte mig på min mail, miab@podimo.com. Som user researcher er det mit job at forstå brugeroplevelsen af vores app - din feedback vil derfor betyde meget for mig 💜

Alt godt,
Mia

Rated 1 out of 5 stars

VERY BAD EXPERIENCE

You pay for a service that makes you download an app. There is no way to listen podcast at your computer. I paid so I can listen at work and needing to have your phone next to you and checking it to change podcast or go back some time is not very work friendly.

This is not a very big deal because you can stream or mirror phone on the computer, well wrong, for whatever reason streaming audio or mirroring phone at the computer makes the intro video at the top of the podcast list to play in loop even if its muted (this video can only be muted there is no play/pause button). So you end up having 2 audios at the same time playing and one of them is an annoying 5-10 second loop.

I'm starting to believe this is some kind of made up thing from the developers so you can only listen from their app because if you go to the web page with any kind of addblocker on you get a blurry page and no info or whatever is going on. You have to guess its your addblock and disable it. For a service I already paid...

So frustrating! Hours wasting into making it play my way only to find an artificial wall that lead you to play THEIR way: to use the bad app. Because is not even a good app. For instance if your favorite podcast have over 100+ podcast and you want to listen to some audio from over a year ago prepare to suffer and get frustrated because there is no search bar no fast forward, nothing. You have to scroll one by one and waiting for a new list of few audios so you can keep scrolling and dont even click too fast because if you missclick in some audio you dont want to listen go back to audio 1 and start to scroll from the beginin. Its bad even if there is only about 20 to 50 audios in the list.

If you paid for the service because some youtuber/influencer told you about and you wanted to listen to their podcast. Write to the youtuber/influencer and let them know, as far as I know the interface is much friendlier to creators they even can use the web without needing to download the app. This makes to them upload their audios not knowing how bad is the experience for customers. If you are not happy write and let your content creator know!

27 September 2022
Unprompted review
Podimo logo

Reply from Podimo

Hi Jaime 👋
I'm sorry you had such a bad experience with our product.
My name is Mia and I am a user researcher at Podimo. One of my most important tasks is to understand the user experience of our app and how it can be optimized.
We are aware of the problems you describe here and we are already working on solving them. However, it would be a great help if you had time to elaborate on your feedback further. You are welcome to contact me at my email, miab@podimo.com. That way I can give concrete feedback to our developers and product designers 💜
I hope to hear from you!

Best regards,
Mia

Rated 3 out of 5 stars

The app is not working correctly

The app is not working correctly. On the website I could not find the catalog of books available. The choice of books smaller than Storytel or Audible.
I am always listening with double speed. After an interruption by a phone call the speed is normal. I must go to the app to set the speed again.

9 September 2022
Podimo logo

Reply from Podimo

Hi Kasia 👋
I'm sorry the app doesn't give proper speed - it sounds very frustrating. However, in order to solve it, I need to know a more about which device you are using to listen on.

By the way, my name is Mia and I work as a user researcher at Podimo. My most important task is to understand the user experience of our product and how it can be optimized. I am therefore very interested in your feedback on the app. Would you like to elaborate over email? You can contact me at miab@podimo.com.
That way, I can give concrete feedback to our developers and product designers, so they know what specifically needs to be changed.
I hope to hear from you!💜

Best regards,
Mia

Rated 3 out of 5 stars

Overlap with Spotify

I'm trying the app now with a 3 month free subscription. The app itself works well. However, I find the range of (for me interesting Dutch) podcasts limiting. There is a large overlap with Spotify, I don't really see the added value of Podimo atm.

9 September 2022
Unprompted review
Podimo logo

Reply from Podimo

Hi Maartje

Thank you so much for you review! 🙏

We have a lot of exclusive shows on Podimo in the Dutch market that are produced through Dag en Nacht, so there shouldn't be too much of an overlap. It is true that podcasts you find on Spotify most likely also will be on Podimo, as we also have all the shows on the open RSS feed.

You are always welcome to contact us at podimo.com/nl/contact if you have any questions! 💜

Best regards,
Robin // Podimo

Rated 5 out of 5 stars

Love it

Love it, use it a lot

6 August 2022
Podimo logo

Reply from Podimo

Hi Christina

So glad to hear that you enjoy Podimo!

We look forward to providing you with a lot more listening experiences in the future. 🙌🎧

Best regards,
Robin // Podimo 💜

Rated 3 out of 5 stars

Not sure

I only found two Podimo exclusive podcasts which I liked. The suggestions offered by Podimo were in a language which I prefer not to use. I am not sure whether I will continue my membership. Why isn’t there a Usage Subscription: a fee for each podcast with an automatic top-up when the amount you paid is used up?

27 July 2022
Podimo logo

Reply from Podimo

Hi Lou!
You can write us at podimo.com/contact and we will be delighted to help you solve the problem.

Cheers,
Team Podimo

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