PodcastPress Reviews 5

TrustScore 3.5 out of 5

3.4

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Company details

  1. Media Company
  2. Software Company

Information provided by various external sources

Quality Podcast Editing Service & Show Notes Writing


Contact info

3.4

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

The end product is pretty good

The end product is pretty good. My problem comes with their website. You are supposed to set a profile for your podcast. This would make it so you don't have to fill in your notes and desired edits that are the same for every episode every time you request a new episode. There is a section for this to be filled out, but the link is broken, and even after letting them know this is the case it hasn't been fixed in over 2 months.

Also, I have placed notes in, such as to have a curse word bleeped out. This wasn't done.

They have responded when something isn't right and corrected it, but I do fee like I have to be on top of them sometimes... LIke I said the end product comes out well and the price is good... just need a few improvements.

8 October 2020
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Reply from PodcastPress

Hey Joe!

Thanks for the review.

We do have a new website. Sounds like you have been using the old one. We'll reach out by email with the link and a $40 credit to get you started.

Stay Well!

Best,
Podcast Press Support

Rated 1 out of 5 stars

This is a HORRIBLE service

This is a HORRIBLE service. They don't return phone calls. They STEAL your money with automatic withdrawal and they don't give you any service. DON'T USE THIS SERVICE!!! IT'S A SCAM!!!

2 April 2020
Unprompted review
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Reply from PodcastPress

Hey Michael,

Per your request, your subscription has been cancelled and a refund issued. Prior to the past hour, we have no record of correspondence from you.

We are an online service and provide customer support by email. You can reach us at anytime at team@podcastpress.io.

Wishing you well,
Podcast Press Support

Rated 4 out of 5 stars

The Podcast Press team is pretty good…

The Podcast Press team is pretty good with determining what to cut and what to keep, and delivers episodes in a timely manner. However, I wish they were better at communicating during the process. I often felt left in the dark on the status of the podcast and wasn't told about issues with the audio until after it was edited. They were helpful and often re-edited once the solutions for the issues were found.

2 April 2020
Unprompted review
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Reply from PodcastPress

Hey Victoria,

Thank you for your review. Appreciate the transparent feedback.

A supervisor will be in touch soon to discuss how we can improve in more detail.

Thanks,
Podcast Press Support.

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