P&O Cruises Reviews 

Excellent cruise from start to finish. All crew highly professional, courteous and efficient. Can't praise them enough. Jacob and team in Peninsular Restaurant worthy of special mention for guiding me and my low carb/low sugar dietary needs.

I'd never taken a cruise before, or any 'packaged' style holiday come to that. Didn't think I was the type, or old enough! Turns out I am the type and plenty old enough ;-)
I was so impressed by the smooth organisation of everything, it was effortless and relaxing. The highlight for me was the attention given to my Gluten Free requirements. Anyone with a serious allergy knows the anxious feeling of dining out and all the associated problems and pitfalls. The first question from the waiters every night was 'any food allergies'? I was always very satisfied with the Gluten-Free options on the menu, but it was always explained that most dishes can be adapted. They will give you tomorrows menu in advance for you to make your selection and the kitchens to prepare. Dining was a carefree joy for me, what a pleasant change that was! Well done to P&O and the wonderful staff.
I must say, I didn't expect such a high standard of entertainment either, so praise to all the performers and musicians. First hesitant cruise experience for me, I usually plan my own, slightly more adventurous trips, but I wouldn't hesitate to do it again. The Duty Free shopping was mostly quite pricey. That's the only potential negative I can think of but I wasn't there to shop. Formal evening was really nice, good to see people dressing up, more of this please. Great staff, lovely people to meet, On the whole it was a great experience.

Iona a Beautiful ship, easy holiday. All staff amazing and the food is the best

We had always planned to visit the Fjords but never got round to doing it, how much I regret that decission now. We went on several organised trips and enjoyed everyone. Loved Olden and their unique sailaway which reduced me to tears. The scenery is exceptional, we encountered every sort of weather except thunder. Booking again and bringing family with us next time.

Iona cruise to Norway. Stress free holiday. Can honestly say first ever holiday that I totally relaxed for the duration. The staff are fantastic and can never do enough for you. Great food and drink with some great venues on board. Norway what a fantastic country and people.

Went on Brittania for a Baltic Cruise. It was truly excellent - no complaints at all. Full marks to the staff and all levels of service.

Great 1st time experience on Arvia, choose a Norwegian Fjords in early September and not disappointed, had an inside cabin which served us well, other than sleeping we spent less than 2 hrs a day in our cabin mostly getting ready to enjoy the day or evening, choice of dining was superb, I recommend experiencing more than just the buffet, although good it didn’t match the rest of the dining options in the sense of feeling special or a feeling of we are cruising, Bars I would highly recommend the Crow Nest bar for sail away have great views of epic sentry. Do an additional charge restaurant such as Limelight, Epicurean as these are superb nights and food.
Ship was clean and with plenty of crew maintaining that cleanliness where your cabin, inside or outside public areas. Crew were polite, friendly and professional can’t fault them.
Cabin, clean plenty of space for cloths and clean, would I upgrade to a balcony? Not sure I would, unless you intend to spend time in the cabin. Spend what you save on a longer cruise, experiences or just spend less, the outside bars & spaces don’t differentiate between cabin type and a balcony is no use to you sat in a hot tube or pool 😁

P&0 >are good they know what they are doing good staff they just on with their job and are helpul if needed

Excellent ship, staff, entertainment, shore experiences and food. Everything ran smoothly and was well organised.

Having paid nearly £3,400 for a single Traveller for a 2 week Cruise in July 2027. I asked to move 600 yards to Midship or Aft identical cabin. No problem just another £180!!!!!!! Having sailed with P & O since the 70’s THIS IS THE WORST EXPERIENCE ever! Sharp Practice for a start charging the prices for single people & then THIS!! I will not be travelling with them again. Extremely disappointed in LACK OF CUSTOMER CARE

Just finished a cruise on P&O Arora
The oldest and smallest ship in the fleet.
Balcony room was small but very cosey and comfy.
Cabin stewart was great (Jason)
Food was amazing 5*****
Staff were outstanding 5*****
Bars decor was stunning 5*****
This little gem of a ship is a must for every one (adult only)

We recently returned from a cruise to France and Spain on P&O’s Ventura. Although it was our first time on this particular ship, we’ve sailed on several larger ships before. We were a little apprehensive at first, as we were travelling with four grandchildren under the age of ten and weren’t sure whether there would be enough to keep them entertained during sea days.

We needn’t have worried. The ship was absolutely fantastic, and in truth, we didn’t have enough time to do everything we wanted. The children were constantly busy, happy, and well‑catered for.

The Main Dining Room was a real highlight. Both the service and the food were excellent, and our fixed dining time of 6:30 worked perfectly for the children. It also meant we could comfortably make the evening shows afterwards. The staff throughout the ship were amongst the friendliest we’ve ever encountered on any cruise.

Our cabin was spotless all week thanks to our steward, and embarkation was the quickest we’ve ever experienced. Disembarkation was even faster. Shore days were equally smooth—getting on and off the ship at each port was extremely well organised, easily the best we’ve seen.

We did have one minor issue onboard, which we attempted to resolve with reception. Unfortunately, it wasn’t fully addressed at the time, and we’re still awaiting a response to our follow‑up email. While disappointing, it didn’t overshadow what was otherwise an exceptional holiday.

Ventura may be described by some as an older ship, but that certainly isn’t the feeling you get once onboard. She’s well‑maintained, spotlessly clean, and offers plenty to do. The shows were great, the bars and restaurants were well staffed, and we never struggled to find seating anywhere.

Overall, it was a fantastic cruise with great service, and Ventura is a ship I would happily recommend to both couples and families. We already can’t wait for our next two cruises—this time on Arvia.

Just returned from a week onboard Arvia (our 3rd trip on Arvia!) to Norway. As always no complaints, the food, service, cleanliness were perfect. The staff are friendly and work tirelessly. The restaurants were clean, food was of a high standard and service was great. The itinerary, shore excursions and port days were well planned and plenty to do ashore. The entertainment as always was great, plenty to do throughout sea days and in the evening. Whilst on board we booked our next cruise

Fabulous five night cruise aboard P&O Aurora. Beautiful elegant ship, staff are friendly and helpful. Easy to navigate around. Lovely food and great entertainment.

Very good cruise, everything good, nice food, good services, nice and clean.

Solo travel for first time got email ask want to upgrade cabin so upgrade to window view then notice below say X 2 so phone p and o was told you have to pay 2 supplement even when just me but already did on first cabin payed double rip off p and o don’t you rip of solo people Enough shame on p and o

We have been on multiple cruises with different companies. P&O threw all our cruises out of the sea literally!!! The best cruise experience ever. Food amazing, entertainment amazing. Staff super friendly. I would highly recommend cruising with P&O. Literally the best of the sea 💖💖

First cruise with a friend - had a fabulous time, great staff met some lovely people and have already booked again.

Abfab great first time cruise food, shows, plenty of things to do or just rest up

Be careful with this company. Our experience is woeful. We had to disembark from the Arvia in August, early due to a family medical emergency.
The pre paid restaurants we didn’t use, the unused spa package, the pro rata wine package and being overcharged on the last night (all raised with guest services on board and allegedly cancelled by them) STILL NOT refunded. Totals over £600. Thats over three weeks from disembarking (24 days)! I thought p&o were reputable, but their actions prove otherwise. And this is at a time where my son is still very ill in hospital! It’s stress I don’t need and despite emails and contacting on FB we are no further forward.
P&O you should be ashamed!
Review updated because I finally managed to speak to a human being. They didn’t know what day we had disembarked, despite them providing a letter to the same. They didn’t know why we hadn’t been refunded everything (only a small refund of £43 sent). They blamed the staff on board.
But I dealt with a lady called Esther who appears to have gripped the situation and says we will be refunded within 14 days, now she has personally processed them. I will update further