P&O Cruises Reviews 

13,458
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,684 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff, noting that crew members are always polite, attentive, and ready to assist. People also highlight the brilliant evening entertainment and the fantastic variety of delicious food available across multiple dining venues. Travelers frequently describe their journeys as wonderfully relaxing, emphasizing the breathtaking scenery and well-organized excursions. Some reviewers were not happy with certain aspects, mentioning that some public areas felt overcrowded or that specific accommodations felt a bit tired and outdated. Others also noted occasional difficulties with bar service responsiveness or experienced issues during busy dining times.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often describing them as stress-free and... See more

Staff

Reviewers mention positive feedback about staff, noting that the crew are consistently polite, welcoming, and... See more

Service

Reviewers highlight positive aspects of service, noting that the crew is attentive, polite, and consistently... See more

Quality

Clients share positive opinions on quality, frequently praising the fantastic meals and wide variety... See more

Location

Users describe mixed feelings regarding location, frequently praising the stunning scenery and amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Traveled on Ventura for a 4 day trip to Amsterdam, enjoyed our trip but another stop would have been good. Food, a little hotter in the Horizon but, good choices. Cabin, all good. Ship in good c... See more

Rated 4 out of 5 stars

Recently on the Iona in the fjords. It was a first time cruiser and wow! What a ship! The fjords were amazing with plenty of trips but P&O were far more expensive than the local trip organisers.... See more

Rated 4 out of 5 stars

Too a week cruise on Iona to the Norwegian Fjords which was amazing and scenic. From start to finish the process and experience was smooth and relaxing. For the majority of staff nothing is too much t... See more

Rated 4 out of 5 stars

The evening shows were excellent. The P&O trips were too rushed. Our shower area needed a refit it was disgusting. Overall enjoyed the cruise.


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4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.4

All reviews

(13,458)

3,695 reviews in the last 12 months

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Rated 5 out of 5 stars

I had my first cruise with P&O

I had my first cruise with P&O and it was absolutely faultless! The food was fantastic and the staff/crew went above and beyond! And a big shout out to Cajitan in Brodies bar who was an absolute delight! We will be back soon! 😁

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Just back from Fjords on Arvia had a…

Just back from Fjords on Arvia had a great time, our balcony cabin is spacious and comfortable. Clean and our cabin steward is very nice. Enjoyed the entertainments , shows etc , our first cruising .

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Great holiday good value for money

Just back from fjords on Britannia
Great cruise crew polite helpful - guest services/reception very knowledgeable and resolved an issue very professionally
Captains welcome speech was lovely and animating !
Food great choices and of very high standard service in particular in peninsula made more special by Michael and Victor
Live shows this week were awesome ‘unbelievable’ was truly unbelievable!
Although not keen on the Silent disco in the atrium didn’t want to sit in this area listening to bad singing and uncoordinated dancing - this is the centre of the ship and worthy of more sophisticated entertainment
Ship was clean in all areas we visited - signage good my favourite ship

Negative - Beach house - essentially we ate in the horizon restaurant - not a nice area where we are paying an additional cost

My only suggestion PLEASE P&O provide a system (perhaps through the my holiday app) to enable passengers to communicate with each other especially on sea days without the need of purchasing the internet package
Save a lot of worry when one of a party goes missing !

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing iona

The whole experience was amazing from start to finish.
Loved every minute and can't wait to book to the next adventure.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous fjords cruise!

We've just returned from a cruise on the Britannia to the Norwegian fjords. The whole holiday was wonderful and, in no particular order, our highlights were the stunning scenery; the chance to explore; fantastic shows and entertainment each night; fun on board activities; delicious meals from both the restaurants (Peninsula and Meridien) and the Horizon buffet.

11 September 2026
Unprompted review
Rated 3 out of 5 stars

P &O Cruise Mediterranean

Just got back from a P &O Cruise to the Mediterranean. Very annoyed they did not take Safety seriously. On arrival we went to our Muster Station hopeing to be given a talk about what happens if the ship went down only to be told let's have your key to scan and then you can go nothing about life jackets ect.
Also the pool by the Spa was not cleaned very dirty on the bottom of the pool and cloudy water.
Rooms needed a update tied and old.
It's a shame as theses few things spoiled what could have been a fantastic holiday.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Just home from the cruise on Azura…

Just home from the cruise on Azura ship. We had a fantastic time everything was perfect from our cabin crew and dining experiences to the destinations. Would definitely recommend Azura ship so much so we booked for next year.

3 September 2026
Unprompted review
Rated 4 out of 5 stars

Azura cruise

The evening shows were excellent. The P&O trips were too rushed.
Our shower area needed a refit it was disgusting.
Overall enjoyed the cruise.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Perfect in every way!

Onboard the Azura the service was impeccable, the crew were attentive and friendly who genuinely seemed to enjoy their jobs. The ship was clean and had a variety of things to do for entertainment. Shore excursions booked through P&O were well organised and informative. Zero complaints perfect holiday!

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Had an excellent cruise on Azura…

Had an excellent cruise on Azura visiting Corsica and Italy. Cabin R254 which we found excellent as positioned near lifts but no noise and not overlooked by any balcony. Food was good. Loved Ajaccio Other ports good. Did P&O trip to Capri on your own which was a lovely day. Entertainment was very good all main shows good they work very hard. Comedian Noel Brodie was also very good. Best cruise out of the 4 we have been on!

10 September 2026
Unprompted review
Rated 5 out of 5 stars

P&O very good. We like !

Been with P&O many times.
Very good holiday.
Staff are excellent.
Best value for money cruise company I have found - at the quality level we like.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

We will be back !!!!

Our first cruise ever and we sailed on Arvia to the Norwegian Fjords so we were excited but a bit anxious of what to expect.
But wow it was fantastic!!!
We loved it and we will definitely be back for another.
The Fjords were stunning and The ship and cruising experience was FANTASTIC!!!!
The food was delicious and beautifully presented ( Zenith was our favorite restaurant ) and all the staff were amazing , thank you to all of them for their hard work.
Our cabin was perfect and peaceful,we had a standard balcony. The bed was so comfortable and we were surprised at how much storage space there was. Lovely en suite too.
The cabin staff were so efficient and helpful we stayed in room 12715.Thanks to all you guys who kept our cabin so clean and for the ice bucket we ordered everyday.
The choice of entertainment was amazing. We loved the Privateers in the Headliners club and Jo Little they were great!
Then on our last night we were in the Limelight club a delicious 3 course meal. With Mary Mac performing who was incredible, it was so enjoyable and she really funny and talented and the perfect way to spend our last night on Arvia.
I can’t mention everything as there so much to applaud. Embarkation and disembarkation were smooth and much quicker than expected. Lovely staff again!
Thank you it was just an amazing experience..
We will be back!!!

6 September 2026
Unprompted review

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