P&O Cruises Reviews 

13,446
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,684 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff, noting that crew members are always polite, attentive, and ready to assist. People also highlight the brilliant evening entertainment and the fantastic variety of delicious food available across multiple dining venues. Travelers frequently describe their journeys as wonderfully relaxing, emphasizing the breathtaking scenery and well-organized excursions. Some reviewers were not happy with certain aspects, mentioning that some public areas felt overcrowded or that specific accommodations felt a bit tired and outdated. Others also noted occasional difficulties with bar service responsiveness or experienced issues during busy dining times.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often describing them as stress-free and... See more

Staff

Reviewers mention positive feedback about staff, noting that the crew are consistently polite, welcoming, and... See more

Service

Reviewers highlight positive aspects of service, noting that the crew is attentive, polite, and consistently... See more

Quality

Clients share positive opinions on quality, frequently praising the fantastic meals and wide variety... See more

Location

Users describe mixed feelings regarding location, frequently praising the stunning scenery and amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Traveled on Ventura for a 4 day trip to Amsterdam, enjoyed our trip but another stop would have been good. Food, a little hotter in the Horizon but, good choices. Cabin, all good. Ship in good c... See more

Rated 4 out of 5 stars

Recently on the Iona in the fjords. It was a first time cruiser and wow! What a ship! The fjords were amazing with plenty of trips but P&O were far more expensive than the local trip organisers.... See more

Rated 4 out of 5 stars

Too a week cruise on Iona to the Norwegian Fjords which was amazing and scenic. From start to finish the process and experience was smooth and relaxing. For the majority of staff nothing is too much t... See more

Rated 4 out of 5 stars

The evening shows were excellent. The P&O trips were too rushed. Our shower area needed a refit it was disgusting. Overall enjoyed the cruise.


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4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.4

All reviews

(13,446)

3,659 reviews in the last 12 months

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Rated 4 out of 5 stars

First time on a cruise

Amazing ship, process to board including parking made easy, found room OK small but clean and tidy as expected. Friendly crew. Loads of activities on and off ship.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Second time on Iona to Norway…

Second time on Iona to Norway absolutely love it, the Iona is so big I was experiencing things this time I didn't on my first cruise, the staff are lovely they work so hard, the lady in the bag shop was so nice and the lady in the shop that sold the rings was also amazing, Victor who looked after our cabin was so helpful nothing was to much trouble, and it was a pleasure to chat with the captain in the hairdressers.
Cruise date 12/9/26-19/9/26

12 September 2026
Unprompted review
Rated 3 out of 5 stars

Britannia 2026 Fjords cruise

Britannia 2026 Fjords cruise
Absolutely avoid deck A (15). We were in A522, just beneath the Horizon buffet on 16. Every morning we were woken at between 3 and 4 by trolleys being wheeled from kitchens to buffet. It was mentioned to reception but the noise continued. Otherwise the cabin was fine, apart from signs of use in the bathroom and some carpet stains (!)
More generally if holidaying with 3,500 guests and 1,500 staff in a cross between a busy shopping mall and a 3 star hotel then go for it. If you like karaoke, quiz nights, bingo, casinos and an English pub then go for it. Unfortunately it wasn’t our thing. On a 7 day cruise we had just 28 hours where we were able to get off the ship and two full days at sea. If we ever cruise again we will fly somewhere to avoid these down times.
Food was excellent as was service

11 September 2026
Unprompted review
Rated 5 out of 5 stars

P&O Cruise Virgin

I was trying the cruise out on the Iona for a week trip to the Fyords as its my 50th wedding anniversay next May and wanted to decide if i liked the idea of having a cruise or a holiday somewhere else. We enjoy loking around different places and have done 2 Bus tours in America and Cananad for 10 Days and 15 Days and loved them.
My wife and I was so impressed we booked a 14 day cruise on board for nexy year.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

This was my first cruise and wasn’t…

This was my first cruise and wasn’t sure what to expect but everything felt effortless and easy. I got to see more of things than I would have normally by traveling to destinations whilst I slept rather than travelling during the day and losing that time. The staff were amazing, the ship and Chelsea Reynolds show was brilliant. I will definitely be booking another cruise in the future.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use online booking

Easy to use online booking - talking to a rep because we had a Blue Light Card for extra discount/on board spending!) - they ensured suitable adjacent cabins for us & linked the bookings (makes restaurant bookings easier!).
Smooth embarkation - clean & tidy ship where all staff were welcoming & helpful!
Celebrated special Birthday during Cruise - had cards from P&O (corporate) and Loyalty/Sales (ship)…. Venue staff were also wishing me well (plus received free bubbly on evening and a bottle of Prosecco for answering a survey!)
Thoroughly enjoyed the holiday - a welcome break away from reality!

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Summer break We had a excellent holiday on board the…

We had a excellent holiday on board the Iona food drink and entertainment was first class All staff aboard were very polite and helpful. When using any of the pools be mindful that the surrounding floor is very slippery as there is no non slip flooring .

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing first cruise

Absolutely amazing first cruise. Iona was outstanding in every way and was perfect. The staff, entertainment and dining on board was exceptional and we cant wait for our next cruise.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

This was our very first cruise…

This was our very first cruise experience and I can't recommend it highly enough. From booking our holiday onboard P&O Iona to Norway to disembarkation at Southampton we were very well looked after and the whole process has been a joy. Great ship, great staff,wonderful food and great entertainment options throughout our trip. When I go back to work tomorrow I will be checking available dates for next year's holidays and will be looking at where we will be sailing to again with P&O

12 September 2026
Unprompted review
Rated 4 out of 5 stars

Arvia was great experience

The food was very nice. And ports of call
The only thing that spoilt the holiday was we were promised 100pound credit for booking with the rep at barrhead travel which was never paid. Not very good on behalf of po.

27 August 2026
Unprompted review
Rated 4 out of 5 stars

P&O Iona Norwegian fjords Cruise

Visiting the Norwegian fjords aboard P&O Iona was our first time on a cruise ship and also our first visit to Norway.

Norway—what little we saw of it—was stunning, especially the scenery within and surrounding the fjords. We visited Stavanger, Ålesund, Olden, and Haugesund. The first three stops were each unique and equally amazing. The sail-away leaving Olden aboard Iona was probably our favourite part, as we spent 90 minutes cruising back out to sea through the fjords.

In Stavanger, we took the fjord cruise to Lysefjord and Preikestolen, which was fantastic. In Ålesund, we used the hop-on hop-off bus and visited the aquarium, while in Olden, we took the Loen Skylift and went to see the glaciers. Haugesund, however, was a disappointment as there is not a lot to see, especially if the weather is bad. P&O use this port as the first or last stop before sailing back to the UK, as the ship is too high to fit under the bridge into Bergen and too large for smaller ports. So it is basically a three-town fjord cruise with a fourth added to suit P&O.

The ship… it’s a floating hotel with everything you could possibly need. Bars, restaurants, pools, an excellent gym, cinema, and plenty for young kids. The bars are all good, and even without a drinks package, the prices aren't bad at all.

Eating aboard is certainly an experience! With 5,000 people, the all-you-can-eat buffets cater to the masses, so the quality is poor and there is little variation… though that doesn't stop the Brits from demolishing an astonishing number of burgers, full Englishes, and fish and chips on a daily basis! The healthy food selection in the buffets was poor in both choice and quality, though to be fair, there didn't seem to be much demand for it. Breakfasts were okay—the fruit and muesli were good, but anything cooked wasn't, and even the smoothies were watered down. Also, dont expect to be server any drinks whilst sat down eating the buffet, we got 1 drink all week as there are not enough staff taking drinks orders. I’d recommend booking the specialty restaurants instead; most are included in your booking, though some dishes carry a small supplement.

We were in the Mini Conservatory cabins. An excellent room, but in hindsight we probably didn’t need to pay for the conservatory room which we didn’t really use. Everything in the rom is compact and there was nothing that were missing. Having a balcony on the 9th deck was amazing, especially leaving Olden. We went to a few of the music shows, all of which were great, though you do need to book ahead for some of them. We also attended one of the lectures which was fascinating. The gym was excellent, with a lot of machines, both resistant and cardio. No cable machines though. Also a great view out to sea !! The ship is extremely clean and well maintained, the staff work extremely hard and it shows.

We had priority for embarkation and so we were checked in and on the ship very quickly, Disembarkation was also smooth, and a 5 min wait outside the terminal for a taxi.

All in all… Norway we loved and would definitely return to. The cruise was a great experience that we’d do again, though I don't see us becoming yearly cruisers.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience.

Airports & airlines could learn from how P&O organise parking & checking in as everything was well organised and communicated. This was our first cruise and we will definately book another after this experience.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

My first cruise with P&O and it will…

My first cruise with P&O and it will not be my last. It was exceptional, everything was so well organised, the crew were always pleasant and the food was fabulous, the whole week away was so relaxing.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Sail Away for a Beautiful Experience

The entertainment and food were the stars of the show and of course the destinations. Norways and its people were so welcoming.

Using myholiday on the ship was helpful, did use the queue system to book tables in the MDR restaurants as you could ask to share a table, be almost immediately seated and share your meal time with some lovely people

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic holiday.

Fantastic holiday.
The ship was immaculate.
To the staff were great nothing was a problem.
The activities and entertainment were great.
The food and choice of food was also very good.

12 September 2026
Unprompted review

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