Super support and service
I bought a Pockethernet 2 tester last year, and it has worked perfectly at a very affordable price. About 14 days ago, I tried to charge it, but it wouldn’t charge.
I contacted their support to ask which battery I should buy to replace it—but no. Instead, their first reply was: “Your device is well within warranty, so please send us your information and we will ship you a replacement unit (not just the battery) free of charge.”
I sent my address, and shortly after, I received a replacement unit that works perfectly, along with a return label to send the old one back.
Just perfect and quick service.
Thanks a lot.







