Pocket Geek Tech Repair Reviews 

Took my phone in for an insurance repair into the Glasgow store. Whereas they replaced the screen they've left it in a condition which was still faulty and further uses caused further damage. They've accepted no responsibility or responded to a data subject access request.

Avoid the location if you can

I went into the store with some embarrassingly small laptop problems which had been annoying me for some time. Jordan sorted everything really quickly and professionally with no judgement - thank you!

Excellent and speedy service at Halifax Pocket Geek. Had a screen protector fitted and it was prepared by an automated cutting device and expertly fitted.
I also bought a phone case which fitted perfectly.

Brilliant service everything! Thank you guys!

Took my iPhone 14 in for a replacement screen last year and was very happy with the service, unfortunately dropped it in some water a few months later and I damaged the microphone while trying to dry out the charging port ( compressed air not a good idea ) prior to this the phone has been water resistant. I then unfortunately dropped it in a puddle about 1/2 the depth of the phone and water got in, called them up as the repair was done about 4weeks prior to this and was met by someone not willing to help or there would be a charge for them to have a look at it. Not willing to pay for them to look at something I feel is their fault, won’t go back and wouldn’t recommend them to anyone else.

Excellent service. Staff very friendly, helpful and polite. Replaced my phone screen and fix all problems with the phone. Highly recommended.

Fantastic service. Fixed phone in 2 hours. Romford branch

I went to the Romford branch. The gentleman. the counter was very kind and welcoming. 10 out of 10 experience. ☺️☺️

Alex was super helpful with my recent phone repair. Great timing and the service was everything you’d expect

Excellent Service in Brentford Branch

Just had my s21 ultra cleaned by Jordan in the Halifax store. Absolutely top bloke no messing about trying to sell anything fixed the phone in 5 to 10 minutes absolutely brilliant experience. Highly recommend. 10 out of 10.

Thank you so much Alex for your great service and support!
Thank you Uxbridge!

PGTR Wimbledon branch especially Manu.
Thank you for your amazing service and swift reply.
My phone is fixed and I am extremely happy with the quality of your repair and customer service!

Ali in the Glasgow St enochs store. He was a ray of sunshine over the phone and an absolute gentleman in person. I would come back here just for him. I found his manner and customer service impeccable and asked if he was the manager. I was very surprised to hear he wasn't. He is an amazing ambassador to your brand!

Thank you Ali ❤️

Great service today from Alex and deep. Phone was fixed within the hour

Highest praise for the guys at Pocket Geek Colchester. I've been there before and I was right to return. I needed a new battery for my iPhone and also a power bank to keep me connected while I'm abroad. Super fast service – they said up to two hours for battery replacement but did it in 25 minutes! My cracked screen posed a risk but careful handling meant it didn't break and will last a bit longer :). The guys were very friendly and I'm so happy with the speed and quality of service.

I have visited pocket Geek in Wimbledon

Have'd an amazing experience in the store. Fixed my device with in an hour. Thanks Manu for your extra ordinary customer service

Excellent service sort my phone in an hour by Ravi

Ecclesall Road Sheffield diagnosed the problem with my mobile phone within a few minutes of me entering the shop. On this occasion there was no charge. Thank you

I recently had my broken phone repaired by Pocket Geeks (Surrey Quays) and the entire experience was flawless. From the moment I booked the repair to receiving my phone back the next day, everything was handled with true professionalism.

The phone was collected and delivered to my home by Courtney, who was fantastic — friendly, professional, and clearly explained the entire repair process. He made everything simple and stress-free.

Communication throughout was excellent, and when a minor issue came up after the initial repair, Pocket Geeks resolved it quickly and professionally without any fuss. That kind of follow-up support really makes a difference.

I’m extremely satisfied with the service and wouldn’t hesitate to recommend Pocket Geeks Surrey Quays to anyone needing a fast, reliable phone repair. Top-notch service all around!