pngtree Reviews 293

DO NOT BUY FROM THEM, SCAMMERS!!!

Looks like a scamming conglomerate from Southern China as registration, posing as legitimate business. They only do what they do to get you to sign up for a service and then they’re coming after you for a breach of contract or to squeeze more money out of you and your organization. Stay away from them!

Same issues as others- purchased a plan to allow use of images for commercial use and have now been threatened with copyright emails. SCAM, SCAM, SCAM!!!!

Misleading information and misleading refund info. I requested refund (less than 2 weeks of payment as per their rules), but they didn't want to issue refund.

This is their reply:
"Sorry for affecting your experience, but you do not meet the conditions in the refund agreement and we cannot refund you"

They didn't mention why it didn't meet the conditions. I paid for it, didn't find it useful, emailed them within the time frame.

Received this scam email from pngtree despite not taking any images from them. They appear to be a chinese company that just sends this slop to every and any email can find. Responded to them that I believe their ransom demand is fraudulent and it has been denied!!!

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Dear Sir/Madam,

This official notice is issued by the Legal Department of Pngtree Graphic Design Limited. Following a thorough investigation, it has been determined that your company has, without proper authorization, used or altered copyrighted materials owned by our company on Facebook. Despite our repeated attempts to engage with your company, no substantive response or corrective measures have been undertaken. To protect our legitimate rights and interests, we hereby formally notify your company to provide necessary compensation for the infringing content.

If your company continues to disregard this notice or fails to obtain a Enterprise commercial license from PNGTREE, such conduct will be deemed intentional and deliberate. The matter will then be referred to the enforcement authorities for criminal investigation.

To safeguard our legal rights, we strongly request your company to provide necessary compensation for the infringing content. To prevent future legal disputes and protect the interests of both parties, we propose the following solution: purchase our "PNGTREE Enterprise Pro Plan" to obtain legal commercial licenses for all images. Upon purchase, previously used images will fall under this authorization, and we will not pursue any past infringements.

This letter serves as a formal and legally enforceable notice. Upon receipt of this notice, your company is required to provide a prompt response and to upgrade to the PNGTREE Enterprise Pro Plan to obtain the necessary authorization. Kindly consider this matter with the utmost seriousness.

Best Regards,

Pngtree Graphic Design Limited
Website: pngtree.com
E-mail: admin "AT" pngtree.com

They sent me a very sophisticated email telling me I had used their copyright images. I panicked as I paid a graphic designer for my logo I didn’t create it, so it made me question it. They even took my image and told me it was theirs. I nearly fell for it as it was done very cleverly. I even replied with them. They then sent me yet another clever written email. Be so careful the first time I nearly fell for a scam. They need reporting!!!! Nearly ruined my Holiday opening their email!

I bought in 2020 a permanent plan that allowed commercial use. Now I'm accused of copywright infringement over and over again because I used pictures commercial. Now they say I bought a Individual lifetime plan that does only allow personal commercial use, not for a company. They just want a lot more money.

This is the big scam company. DON'T download or use free image in this website.

Here is the story. We found an image which is stated free to download.

We downloaded, edit it and then use.

For around 7 to 8 months later, we got an email from this website and say we use their image for our benefit. The image is copy right and they ask us to upgrade Enterprise Plan for a free image that we download from this website. If not, they will take legal action.

I forgot to cancel my membership, and asked for a refund. They replied to me, but only with a one-time clickable link where to read their replies. After one click, you can never access it again. So, I canceled the subscription. Then upon checking a week after, I am on premium again. Like hello? I just cancelled a week ago. Why am I on premium again!?

PNGTree.com is a fraudulent platform for contributors. After making just one payment or uploading many files, they may ban your account, confiscate your content, and refuse to allow withdrawals or file deletion. Do not upload anything or invest money in PNGTree.com.

So glad I found these reviews. I’m getting emails about one image I downloaded in 2023 that I decided not to use but am now accused of copyright infringement to a t-shirt company that I’ve never heard of (we don’t use these types of services). I’ve asked for evidence but they have none. Seeing these reviews highlights the scam; I was panicking. I’ve taken a screenshot of my account, will delete it and ignore future requests for payment to the upgrade. They definitely need investigating. There are probably many vulnerable people that are just paying and that’s what they are relying on. Terrible company. DO NOT touch.

They try to make me subscribe to a business plan, saying that I'm using stuff from them other than for my personal use. They are scamming their own customers.

I definitely do not recommend this site, unfortunately I accidentally forgot to turn off the automatic subscription and I was charged $25.
Communicating and being silent is absolutely not possible.

On their website, where the refund policy is stated, it is stated that the payment will be refunded if you have not downloaded anything after the 15-day trial version.
I did not download anything during that time and they still do not want to refund my money.
Unbelievable, I have never experienced this before.

This company is a bottom-feeder scam site. DO NOT engage. They are harassing people via email for supposed "copyright infringement" of art that was legally purchased elsewhere, using scare tactics to try and get you to sign up for their stupid service. They should be investigated and shut down.

too much annoying ads showing again and again .poor serivce too much expensive

I used to contribute designs on Pngtree, but I stopped because of their poor and unfair system. Recently I logged back in and tried to withdraw my earnings. To my surprise, the site now forces me to publish at least 30 new designs before I can withdraw my money.

This is unacceptable. The money I already earned should be mine to withdraw — it should not be locked behind a new requirement. Contributors work hard to provide content, and we should be treated with fairness and respect.

We have had a concerning experience with Pngtree. Despite sourcing an image from Freepik with a valid Premium license, we received repeated copyright infringement notices demanding payment and threatening legal action.

It appears this may be part of a broader pattern, as other companies report similar notices for images they legally licensed elsewhere. Communication has been very aggressive, and the company strongly pressures businesses into buying their Enterprise plan, even when claims are unfounded.

If you use stock images from other legitimate providers, be aware that Pngtree may contact you claiming infringement. Always keep clear records of licenses and sources — and be prepared to stand your ground.

The stupidest thing I ever did was to buy a Lifetime package for $999 after purchasing, you will be continuously spammed by PNGTree admins forcing you to buy an enterprise package! With the excuse that you are using the copyright of the images downloaded on PNGTree. I have forced PNGTree to prove which images I use for commercial purposes and provide evidence, don't just talk nonsense! But PNGTree can't answer my questions. For those of you who are looking for images, NEVER USE SERVICES FROM PNGTREE, PNGTREE IS THE WORST IMAGE DOWNLOAD SITE EVER!

I bought an UNLIMITED Lifetime plan years ago. i never used anyimages but did download them Now pngtree is aggressively accusing me of copyright infringement and demanding I upgrade to an enterprise plan immediately. They accuse me of using the images for commercial purposes (I am not). I asked them to show me proof of said use, but they won't. I signed up with a company email as theis is my main email address so that proves I'm using the account for commercial purposes. These people are horrid. don't waste your money. They don't honor their commitments anyway. When I purchased the UNLIMITED lifetime license I could download everything, then that changed and the high-quality stuff is not included in the UNLIMITED lifetime plan I bought. Even though that is a LIMIT on an UNLIMITED plan... They are just trying to get money out of me. so now they are sending me emails asking to upgrade so they dont take me to court, discraseful,, when i signed up there was no mention anywhere about using a business email or paying paypal,